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Casa Palma Hotel Playa del Carmen Exterior photoCasa Palma Hotel Playa del Carmen Beds photoCasa Palma Hotel Playa del Carmen Exterior photo
Hotels
Mexico
Playa del Carmen
Casa Palma Hotel

CASA PALMA HOTEL, Playa del Carmen

•
7.8|Very good
Check rooms and rates
From$27 /nightOnly on Our Website -10%
Check-in
04Oct
Check-out
05Oct
Guests
2 Guests

About the Hotel

Av. Juarez Lote 7 Entre 10 Y 15 Av. Colonia Centro, Playa del Carmen, 77710-
Close to Playa del Carmen Beach

Key Highlights

3-minute walk to Playa del Carmen Beach and one block from 5th Avenue.

200 metres from the ADO International Bus Station and 5 minutes from the Maritime Terminal.

All rooms have a private bathroom, air conditioning, and free Wi-Fi.

Family rooms with multiple bed configurations available.

24-hour front desk, concierge, and tour desk service.

Daily cleaning service and luggage storage offered.

Hotel Details

Location

Located between 10th and 15th Avenue, steps from the ADO bus station, 5th Avenue, and the beach.
The hotel sits two blocks from the ADO International Bus Station, making it ideal for travellers arriving by bus. Playa del Carmen Beach is a 3-minute walk, and the Maritime Terminal is 5 minutes on foot, offering ferry access to Cozumel. The area is well-served by convenience stores (OXXO, 7-Eleven) and numerous restaurants within 300 metres. The location provides easy walking access to the beach, 5th Avenue shopping and dining, while remaining quiet enough for a restful stay. Cozumel International Airport is 34 km away.

Accommodation

Rooms are clean, quiet, and equipped with private bathrooms, air conditioning, and flat-screen TVs.
The hotel offers double, twin, quadruple, and family rooms. Each room includes a private bathroom with shower and free toiletries, air conditioning, a flat-screen TV with cable channels, a work desk, and a private entrance. Some rooms feature a balcony or terrace with city views. Bed configurations range from one to three beds, including combinations of double and single beds. Rooms are described as clean, comfortable, and quiet, with daily cleaning service provided. Some units include chocolates as a welcome touch. A fan is also available in each room.

Dining

No breakfast is served on-site, but a restaurant next door offers a convenient morning meal.
The hotel does not have its own restaurant or breakfast service. A coffee shop is available on the premises, and a restaurant located next door provides breakfast options. Free fruits are offered on-site. Numerous restaurants, including Carnitas Merchant, Mercatto Italian Cuisine, and Romeo Trattoria Pizzeria, are within a short walk along 5th Avenue for lunch and dinner.

Leisure

Proximity to the beach is the main leisure advantage.
Playa del Carmen Beach is a 3-minute walk from the hotel, offering easy access for swimming and sunbathing. The hotel provides outdoor furniture for relaxing. No pool, spa, or gym facilities are available on-site.

Amenities

Free Wi-Fi, 24-hour front desk, concierge, tour desk, private check-in/check-out, and luggage storage.
Wi-Fi is available free of charge in all areas. The 24-hour front desk can assist with concierge services, tour desk bookings, and private check-in/out. Luggage storage is available after check-out, allowing guests to explore before departure. Daily cleaning is provided. The hotel features 24-hour security with CCTV, smoke alarms, and key access. No parking is available. No pets are allowed.
Casa Palma Hotel Playa del Carmen Exterior photo
  • “It is located downtown very near the ADO bus station, and where I was hiring my car, so very convenient.”
    Jackie from United Kingdom
  • “Very close to ADO, staff is amazing!”
    Ekaterina from United Kingdom
  • “We even had a balcony.”
    Deniseangela from Switzerland
7.8/10
Very good

Guests were satisfied with their stay and would gladly return.

Highly rated by guestsof Casa Palma Hotel
Convenient locationClean roomsComfortable bedsFriendly staff
  • Dining

    Breakfast Convenience

    “A restaurant right next door offers a really good breakfast. This is useful if you can't make it to the beach area.”

    Rachel from Canada
    Review on
  • Guest Parking

    Location Perks

    “The hotel's location made hiring a car easy. Being close to the ADO bus station was also a big plus.”

    John from Australia
    Review on
  • Bedroom

    Comfortable Beds

    “The beds were firm but comfortable. Clean sheets were provided, so sleeping was easy. It was very relaxing.”

    Carlos from Spain
    Review on
  • Room Features

    Balcony Bliss

    “Having a balcony overlooking the garden was amazing. Mosquito nets on the windows kept it breezy and bug-free.”

    Emily from United States
    Review on

Critical Operational Notes

  • Check-in from 12:30; check-out by 11:30.
  • No parking is available on-site.
  • Pets are not allowed.
  • Payment accepted: American Express, Visa, MasterCard.

Most popular facilities

at Casa Palma Hotel
Wi-Fi
Parking
24-hour services
Food/ Drinks
TV
Check-in/ Check-out

Top Strategic Tips

  • 01

    Arrive at the ADO bus station and walk just two blocks to reach the hotel - no taxi needed.

  • 02

    Use the luggage storage service to explore freely after check-out for an evening departure.

  • 03

    Request a room away from the street if noise is a concern for a quieter sleep.

  • 04

    Confirm breakfast plans: the hotel does not serve breakfast, but a restaurant next door offers a convenient morning meal.

Choose your room type

Casa Palma Hotel — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
    Twin Room Terrace
    2 persons
    13 sq. feet
    1 Single Bed or 1 Double Bed
    Balcony
    Shower
    room details
    Double Room Two Double Beds
    2 persons
    13 sq. feet
    2 Double beds
    Air conditioning
    Shower
    room details
    Standard Double Room
    2 persons
    12 sq. feet
    1 Double bed
    Air conditioning
    Shower
    room details
Show all rooms

Hotel Price Calendar

Check availability and prices for your dates
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Check-in/ Check-out

Facilities

What's included at Casa Palma Hotel — facilities and services available during your stay
Facilities: Very good
7.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Off-site car park
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • No parking available.

Services

  • Tours/Ticket assistance

Spa & Leisure

  • Beach access

Room features

  • Air conditioning
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Casa Palma Hotel Location

Av. Juarez Lote 7 Entre 10 Y 15 Av. Colonia Centro, Playa del Carmen, 77710
Explore Playa del Carmen
Explore the Local Scene
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Los Fundadores Park
Los Fundadores Park
8 minutes' walk
A lush park featuring vibrant sculptures, beachfront access, and cultural events throughout the year.
Zona Arqueologica Playa del Carmen
Zona Arqueologica Playa del Carmen
10 minutes' walk
An archaeological site showcasing ancient Mayan ruins, offering insight into the region's rich history.
Quinta Avenida
Quinta Avenida
15 minutes' walk
A lively street lined with shops, cafes, and bars, perfect for shopping and experiencing local culture.
Xcaret
Xcaret
15 minutes' drive
An eco-archaeological park known for its natural beauty, wildlife encounters, and exciting attractions.
Water Sports at Playa Mamitas
15 minutes' walk
Thrilling water sports such as parasailing and jet skiing available at one of Playa del Carmen's most popular beaches.
Yoga Classes at Local Studios
10 minutes' walk
Relaxing yoga classes available at various studios, providing a serene atmosphere to unwind and recharge.
Restaurant Chilito Rojo
2 minutes' walk
Cozy eatery offering authentic Mexican cuisine with a variety of delicious tacos and salsas. Reservations recommended.
Mr. Dog Del Caribe
4 minutes' walk
Casual spot famous for gourmet hot dogs with unique toppings, perfect for a quick and satisfying meal.
El Pechugon Rosticerias
2 minutes' walk
Specialty in rotisserie chicken, loved for its flavor and generous portions. Suitable for families and groups.
Coco Bongo
Coco Bongo
15 minutes' walk
An iconic nightlife venue featuring spectacular shows, live music, and dancing. A must-visit for nightlife enthusiasts.
Mamita's Beach Club
Mamita's Beach Club
15 minutes' walk
Vibrant beach club known for its lively atmosphere, beachfront parties, and great food. Family-friendly vibe.
Getting around
  • City Centre
    Playa del Carmen 9 min  ·  2300 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 6 min  ·  1700 ft
    Cozumel (CZM) 51 min  ·  20.8 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 12:30-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
10

Guest Reviews and Ratings

What guests said after staying at Casa Palma Hotel
Review score
Based on 73 verified reviews
8.0 /10
Great
82 %
Recommend
Breakfast
10.0/10
Cleanliness
8.2/10
Comfort
7.8/10
Facilities
7.3/10
Free Wi-Fi
8.1/10
Location
9.2/10
Paid Wi-Fi
7.5/10
Staff
8.4/10
Value for money
8.1/10
Pros
Convenient location
Friendly staff
Comfortable beds
Cons
Small room
Guest reviews
based on 130 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Casa Palma Hotel
What is the check-in and check-out time at Casa Palma Hotel?
Check-in is at 12:30 and check-out is at 11:30.
How far is Casa Palma Hotel from the nearest beach?
The hotel is located 300 meters from Playa del Carmen Beach.
What are the nearest public transportation options to Casa Palma Hotel?
The ADO International Bus Station is just 200 meters away.
How far is Casa Palma Hotel from Cozumel International Airport?
The hotel is located 34 kilometers from Cozumel International Airport.
What amenities are available in the rooms at Casa Palma Hotel?
Rooms include a wardrobe, private bathroom, flat-screen TV, and free Wi-Fi.
What dining options are available near Casa Palma Hotel?
Nearby restaurants include Carnitas Merchant, Mercatto Italian Cuisine, and La Mission, all within 300 meters.
Is parking available at Casa Palma Hotel?
The hotel offers off-site parking options.
Does Casa Palma Hotel provide concierge services?
Yes, concierge services are available for guests.
Are there any notable attractions near Casa Palma Hotel?
Casa Palma Hotel is located less than 1 kilometer from Playa del Carmen Maritime Terminal and 3 kilometers from the Church of Guadalupe.
What additional services does Casa Palma Hotel offer?
The hotel features a 24-hour reception and security services.