Room quality and condition vary considerably. Some rooms are spacious, clean, and quiet, while others are small, dated, and poorly maintained. Reports of stained linen, old furniture, cigarette burns, worn carpets, and inoperative appliances (refrigerator, TV, air conditioning) are common. Windows may not effectively block traffic noise from the highway. Air conditioning units can be noisy and slow to cool. Bed softness varies - some find the mattresses comfortable, others extremely soft. Pillows are described as tall. The property has no elevator, so rooms on upper floors require climbing stairs. Some rooms have jacuzzi tubs that may not function fully. Room layout may differ from online photos.