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Phoenix Heights London Exterior photoPhoenix Heights London Restaurant photoPhoenix Heights London Business photo

PHOENIX HEIGHTS, London

8.4|Great
Check rooms and rates
From$147 /nightOnly on Our Website -10%
Check-in
05Oct
Check-out
06Oct
Guests
2 Guests

About the Hotel

4 Mastmaker Road 2005 Phoenix Heights, London, E14 9AJ-
Near Canary Wharf

Key Highlights

Adults-only homestay with a private room and bathroom on the 20th floor of a Canary Wharf penthouse.

Private entrance, soundproofed rooms, and full-day security for a quiet, secure stay.

Free high-speed WiFi (30 Mbps) suitable for streaming and video calls.

Pets allowed at no extra charge.

Compact room is well-suited for short stays with streaming TV, fridge, and coffee machine.

Hotel Details

Location

The homestay is located in Canary Wharf, a 10-minute walk from Canary Wharf Underground Station (Jubilee and DLR lines), 5 minutes from the DLR station, and one stop from the O2 Arena.
The location is a practical base for city and event trips. Canary Wharf station provides direct Jubilee Line access to central London and the O2 Arena, while the DLR connects to Bank and London City Airport (7 km away). The area has supermarkets, pharmacies, and several restaurants and bars within a short walk. For car users, paid street parking is available nearby but spaces are limited, and parking is free only after 6pm and on Sundays. For a scenic alternative, a boating service operates from the surrounding area.

Accommodation

This adults-only homestay offers a private room with a king-size bed, a private bathroom, and a 20th-floor view over London landmarks including The Shard and Tower Bridge.
The room is compact but well-equipped for a one- or two-night stay. It features a flat-screen TV with streaming services, a fridge, a safe, a coffee machine, an electric kettle, tea and coffee facilities, and a hairdryer. The private bathroom has a shower and free toiletries. The room has heating and windows that open, and blackout curtains are fitted. The room faces the city and has large windows that make the space feel bright and open. The sleeping area is sectioned off from the owner's living space on the upper floors, offering good privacy. The room is soundproofed and generally quiet, but it can get warm; a fan is available on request.

Dining

The property does not offer breakfast, a restaurant, or a bar, and has no kitchen access. Several dining options are within a short walk.
For meals, the Canary Wharf area has numerous restaurants and bars within 5-10 minutes on foot, including Cinnamon Restaurant and Bar, Hazev, Kilikya Grill, Bokan, and Hazev Cafe. A handy shop nearby is useful for picking up snacks and essentials. The room has a fridge for storing drinks and takeaway food, and a coffee machine for preparing hot drinks.

Amenities

Free high-speed WiFi, a lift, 24-hour security, and self check-in/out are available. Pets are allowed at no extra charge.
The homestay provides free WiFi (30 Mbps, suitable for HD streaming and video calls). Access is via a lift to the 20th floor, and the building has CCTV and a safe deposit box in the room. Self check-in and check-out operate via a key code. Currency exchange can be arranged. Luggage storage is not offered, but drop-off before check-in is possible by prior arrangement. An iron and ironing board are available in the wardrobe. No deposit is required.
Highly rated by guestsof Phoenix Heights
Amazing viewImmaculate cleanlinessCozy staySpacious room
  • Bedroom

    Dreamy Nights

    “The bed was super comfy. Blackout curtains made for great sleep, and I loved the fresh air from the windows.”

    Oliver from Australia
    Review on
  • Bathroom

    Spotless & Modern

    “The bathroom was spotless! Everything worked perfectly. Shower had great hot water. The provided hairdryer was a nice touch.”

    Chloe from Canada
    Review on
  • Room Features

    Perfect View

    “Waking up to the view from the 20th floor was amazing. The room had tea, coffee, and a mini fridge.”

    Omar from Saudi Arabia
    Review on
  • Media & Entertainment

    Entertainment Central

    “The TV with all streaming channels was great! Wifi worked perfectly. I felt right at home and relaxed.”

    Ingrid from Sweden
    Review on

Critical Operational Notes

  • Check-in is at 15:00 and check-out at 12:00; early or late check-in is not available due to full booking.
  • The room and bathroom are on the first floor of a three-floor penthouse; the upper two floors are inaccessible as the owner lives there.
  • There is no access to a kitchen.
  • Minimum check-in age is 18.
  • Parking is not on-site: street parking costs £26 per day (free after 6pm and on Sundays); spaces are limited.
  • The property is adults-only.

Most popular facilities

at Phoenix Heights
Wi-Fi
Parking
Kitchen facilities
TV
Lift
Adults only

Top Strategic Tips

  • 01

    Book a room at this adults-only homestay for stunning 20th-floor city views, especially of The Shard and Tower Bridge.

  • 02

    Use the self check-in instructions to access the private room and bathroom, sectioned off on the first floor of the penthouse.

  • 03

    Plan for paid parking: street parking costs £26/day (free after 6pm and on Sundays); an off-site garage is available via app.

  • 04

    Choose this property for events at the O2 Arena - it is one stop on the Jubilee Line from Canary Wharf.

Choose your room type

Phoenix Heights — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
Deluxe Double or Twin Room City View
2 persons
16 sq. feet
1 King-size bed
City view
Heating
Coffee machine

Hotel Price Calendar

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October 2026 - October 2027
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Check-in/ Check-out

Facilities

What's included at Phoenix Heights — facilities and services available during your stay
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Safe deposit box
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Adults only
  • Lift
  • Currency exchange
  • Smoke detectors
  • Key access

Services

  • Pet amenities available

Room features

  • Heating
  • Soundproofed rooms
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
Show more

Phoenix Heights Location

4 Mastmaker Road 2005 Phoenix Heights, London, E14 9AJ
Explore London
Local Highlights Near Phoenix Heights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Tower of London
40 minutes' walk
Historic castle and UNESCO site. Offers guided tours of the Crown Jewels and rich medieval history.
Cutty Sark
25 minutes' walk
Famed clipper ship in Greenwich. Engaging exhibits about maritime history, great for family visits.
Museum of London Docklands
14 minutes' walk
Focused on London's Docklands history. Features free admission, ideal for cultural enthusiasts.
Greenwich Park
35 minutes' walk
Beautiful park with stunning views of the River Thames, perfect for picnics and leisurely strolls.
Thames River Cruise
10 minutes driving
Scenic boat trips offering unique views of London's iconic landmarks. Book ahead for seasonal offers.
Yoga at Greenwich Park
30 minutes' walk
Outdoor yoga sessions amidst nature's tranquility. Sessions typically cater to all levels and are very popular.
London Bike Rental
10 minutes driving
Rent bikes to explore the extensive Thames Path. Perfect for thrill-seekers and those wanting to enjoy cycling.
Spas in Canary Wharf
10 minutes driving
Relaxing spa services available, including massages and facials. Ideal for unwinding after a busy day.
Moira Restaurant
1 minute walking
Cozy spot serving Italian dishes with a seasonal twist. Reservations recommended for prime dining times.
Bengal Quay
2 minutes walking
Authentic Indian cuisine featuring signature curries. Great atmosphere, vegetarian options available.
Cinnamon Restaurant and Bar
2 minutes walking
Contemporary dining with an Indian flair. Known for its modern take on traditional dishes, very popular.
Bokan 37 Restaurant
3 minutes walking
Stylish restaurant with panoramic views of the city. Offers a refined dining experience with a diverse menu.
Canary Wharf Cinema
10 minutes driving
Modern cinema featuring the latest blockbusters. Family-friendly screenings available on weekends.
The O2 Arena
55 minutes driving
Famous venue for concerts and events. Offers diverse shows, ideal for music lovers of all ages.
Comedy Club at Greenwich
25 minutes driving
Weekly comedy shows featuring local and touring comedians. Great for a fun night out with friends.
Jamie's Italian at Canary Wharf
10 minutes driving
Casual dining experience with Italian classics. Family-friendly vibe, reservations suggested on weekends.
Getting around
  • City Centre
    London 12 min  ·  4.6 mi
  • Airports
    London City (LCY) 11 min  ·  4.4 mi
    London Heathrow (LHR) 55 min  ·  22.4 mi
  • Train
    Deptford Train Station 29 min  ·  1.5 mi
    Deptford Railway Station 29 min  ·  1.5 mi
  • Underground
    Canary Wharf tube 5 min  ·  1400 ft
  • Bus
    Bus stop 6 min  ·  1700 ft
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-21:00
Check-out
from 09:00-11:00
Internet
Wireless internet is available in the entire apartment for free.
Pets
Pets are not allowed.

Guest Reviews and Ratings

What guests said after staying at Phoenix Heights
Review score
Based on 121 verified reviews
8.4 /10
Great
90 %
Recommend
Breakfast
7.4/10
Cleanliness
8.6/10
Comfort
8.8/10
Facilities
8.2/10
Free Wi-Fi
5.6/10
Location
9.3/10
Paid Wi-Fi
10.0/10
Staff
8.7/10
Value for money
8.7/10
Pros
Comfortable room
Good location
Clear instructions
Lovely view
Helpful owner
Cons
Uncomfortable bed
Expired milk
Small bathroom
Guest reviews
based on 224 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Phoenix Heights
What is the check-in and check-out policy at Phoenix Heights?
Check-in is at 15:00 and check-out is by 12:30.
What is the distance from Phoenix Heights to the Tower of London?
Phoenix Heights is located 5 km from the Tower of London.
How far is Phoenix Heights from London City Airport?
The hotel is 7 km from London City Airport.
Is parking available at Phoenix Heights?
Public parking is available nearby for 26 GBP per day without the need for a reservation.
What amenities are provided in the rooms at Phoenix Heights?
Rooms are equipped with free Wi-Fi, a flat-screen TV, towels, and an electric kettle.
Are there any restaurants near Phoenix Heights?
Nearby restaurants include Hazev, Cinnamon Restaurant and Bar, and Kilikya Grill, all located within 0.5 km.
Does Phoenix Heights allow pets?
Pets are allowed at the hotel.
What language services are offered at Phoenix Heights?
Staff at Phoenix Heights speak multiple languages to assist guests.
What important landmarks are close to Phoenix Heights?
Canary Wharf Underground Station is just 600 meters from the hotel.
Is Phoenix Heights a non-smoking property?
Yes, Phoenix Heights is a non-smoking property.

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