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Ch Chelo Hotel Madrid Room photoCh Chelo Hotel Madrid Exterior photoCh Chelo Hotel Madrid Exterior photo

CH CHELO, Madrid

•
8.1|Great
Check rooms and rates
From$85 /nightOnly on Our Website -10%
Check-in
05Oct
Check-out
06Oct
Guests
2 Guests

About the Hotel

Hortaleza, 17 3º Izquierda, Madrid, 28004-
Steps from the city center

Hotel Details

Location

The property sits 150 metres from Gran Vía, 80 metres from Fuencarral Street, and 2 minutes from metro stations.
The hotel is centrally located on a side street off Gran Vía, giving direct access to Madrid's main shopping, dining, and nightlife hubs. Chueca and Tribunal metro stations are within a 2-minute walk, connecting easily to Puerta del Sol (8 minutes on foot) and other landmarks. Fuencarral Street is 80 metres away for shopping and the alternative Fuencarral Market. The surrounding area has a high density of tapas bars, restaurants, and a Carrefour Express supermarket nearby. The central location makes walking the main attractions straightforward; a metro stop is ideal for reaching the airport or wider city. Parking is not on-site and costs €19/day.

Accommodation

Simple, clean rooms with private bathroom, air conditioning, flat-screen TV, and free Wi-Fi. Rooms are compact and basic.
Room types include single, twin, double, triple, and quadruple layouts, all with a private bathroom with bath/shower, free toiletries, and hairdryer. Standard comforts include air conditioning, heating, a minibar, wardrobe, and safe deposit box. Rooms are on the smaller side, especially triple and quadruple configurations; bathrooms are also compact. Bedding quality has been noted as firm, and some rooms have an inner courtyard view (quieter) while others face the street. The property lacks a proper restaurant but has a coffee machine (€1) and a small supermarket next door. Daily housekeeping is provided. Inner rooms may have less ventilation and some musty smells; exterior rooms have more natural light but can be affected by city noise. The lift does not reach the last few steps, so a short staircase is unavoidable for all arrivals.

Dining

No restaurant or breakfast service on-site. A coffee machine (€1 coin) is available, and there is a supermarket at the doorstep.
The property does not serve breakfast or operate a restaurant. A hot drink vending machine is located in the lobby. A Carrefour Express supermarket is right next door, open until midnight, allowing guests to buy their own supplies. The surrounding streets are full of tapas bars and restaurants, all within a few minutes' walk, including steak, sushi, and Italian options on the same block. This setup works well for travellers who prefer flexible, self-serve options.

Leisure

No dedicated wellness or leisure facilities on-site. The hotel focuses on providing a base for city exploration.
There is no pool, gym, spa, or other leisure facilities. The hotel's value is its central location, making it easy to walk to Madrid's cultural and entertainment offerings.

Amenities

Free Wi-Fi, free daily housekeeping, free luggage storage, and a tour desk. Lift access, with a short staircase at the entrance.
Wi-Fi is free and available in all areas. The front desk -staffed limited hours- can assist with tour and event ticket arrangements. Luggage storage is a practical asset for late arrivals or departures. Daily housekeeping is included. The property has a lift, but the main entrance requires climbing a few steps, so it may not be fully accessible for heavy luggage or mobility issues. Safety features include 24-hour security, CCTV, fire extinguishers, and a safe deposit box. No pets allowed.
Highly rated by guestsof Ch Chelo
Excellent locationFriendly staffFresh towelsDaily cleaning
  • Room Features

    Sweet comfort

    “The room has everything you need, including a fridge. Balconies are breezy, and latex pillows ensure restful sleep.”

    Naomi from Canada
    Review on
  • Bathroom

    Always hot

    “Hot water is available 24/7 without any problems. Rooms are equipped with fresh towels and daily cleaning.”

    Oliver from New Zealand
    Review on
  • Sports & Fitness

    Retiro running

    “The location is perfect for running in Retiro Park, very close to the hotel.”

    Michael from United Kingdom
    Review on

Critical Operational Notes

  • Public parking is available off-site for €19 per day, with no reservation possible.
  • Late check-in (outside reception hours) requires prior arrangement and a €20 surcharge.
  • Pets are not allowed.
  • Smoking is prohibited throughout the property.
  • Accepted payment methods include Visa, Diners Club, Red 6000, Maestro, and MasterCard.

Most popular facilities

at Ch Chelo
Wi-Fi
Parking
Luggage storage
24-hour services
TV
Lift

Top Strategic Tips

  • 01

    Request an exterior room with city views for better natural light and ventilation, but be aware of possible street noise.

  • 02

    Factor in the €19 daily off-site parking fee if arriving by car -reservation is not possible.

  • 03

    Use the free luggage storage to explore the city hands-free before check-in or after check-out.

  • 04

    If arriving after standard reception hours (late check-in), notify the property in advance to arrange access for a €20 fee.

Choose your room type

Ch Chelo — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
  • Double or Twin Room Balcony
    2 persons
    13 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • Basic Triple Room
    2 persons
    15 sq. feet
    1 Single Bed or 1 Double Bed
    Air conditioning
    Bathtub
  • Twin Room
    2 persons
    12 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
Show all rooms

Hotel Price Calendar

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Check-in/ Check-out

Facilities

What's included at Ch Chelo — facilities and services available during your stay
Facilities: Very good
7.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Safe deposit box
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Fire extinguishers
  • Key access

Guest Parking

  • Public parking is possible at a location nearby at EUR 19 per day.

Services

  • Housekeeping
  • Tours/Ticket assistance

Room features

  • Air conditioning
  • Heating
  • Mini-bar

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Ch Chelo Location

Hortaleza, 17 3º Izquierda, Madrid, 28004
Explore Madrid
Explore Madrid: Activities & Dining
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Plaza Mayor
12 minutes' walk
Historic square framed by impressive architecture, perfect for people-watching and sampling local tapas.
Royal Palace of Madrid
12 minutes' walk
The official residence of the Spanish royal family, featuring stunning gardens and opulent architecture.
Museo Nacional Thyssen-Bornemisza
14 minutes' walk
Home to one of the world's finest collections of European artworks, spanning from the Middle Ages to the 20th century.
Circulo de Bellas Artes
4 minutes' walk
Cultural center featuring art exhibits and a rooftop terrace with stunning views of Madrid's skyline.
Relaxing Yoga Sessions
10 minutes' walk
Local yoga studios offer classes that promote relaxation and mindfulness, ideal for unwinding after a busy day.
Bike Tours of Madrid
5 minutes' drive
Guided bike tours provide a thrilling way to see the city's key sites, with rental bikes available nearby.
Museo del Jamon
11 minutes' walk
Casual atmosphere serving delicious local cured meats, perfect for a quick bite or an authentic tapas experience.
Mama Ines
1 minute' walk
Charming eatery offering traditional Spanish dishes in a cozy setting, renowned for its seafood and veggie options.
Circulo de Bellas Artes
4 minutes' walk
Venue for live music, film screenings, and art exhibitions, hosting nightly events from jazz shows to film festivals.
Teatro Español
12 minutes' walk
Historic theater showcasing Spanish plays and performances, a cultural hotspot for arts enthusiasts and families alike.
Getting around
  • City Centre
    Madrid 6 min  ·  1700 ft
  • Airports
    Adolfo Suarez Madrid-Barajas (MAD) 33 min  ·  13.3 mi
  • Train
    Principe Pio Train Station 22 min  ·  1.1 mi
  • Underground
    Gran Via Station 4 min  ·  1000 ft
    Chueca 4 min  ·  1000 ft
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at EUR 19 per day.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese, Russian
Number of rooms:
12
Former name
Hostal Chelo

Guest Reviews and Ratings

What guests said after staying at Ch Chelo
Review score
Based on 453 verified reviews
7.9 /10
Very good
77 %
Recommend
Breakfast
5.8/10
Cleanliness
8.5/10
Comfort
8.4/10
Facilities
7.8/10
Free Wi-Fi
7.5/10
Location
9.6/10
Paid Wi-Fi
6.9/10
Staff
8.5/10
Value for money
8.3/10
Pros
Clean room
Good location
Cons
Noisy rooms
Uncomfortable beds
Guest reviews
based on 128 reviews
4.5/5
based on 871 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Ch Chelo
What is the check-in and check-out policy at Ch Chelo?
Check-in is from 15:00 and check-out is by 12:00.
How far is Ch Chelo from the nearest metro station?
The nearest metro station is only a 5-minute walk from the hotel.
What are some nearby attractions to Ch Chelo?
Nearby attractions include Plaza Mayor (1 km), Thyssen-Bornemisza Museum (1 km), and Royal Palace of Madrid (1 km).
Is parking available at Ch Chelo?
Public parking is available nearby for 19 EUR per day.
What room amenities can I expect at Ch Chelo?
Rooms feature air conditioning, free Wi-Fi, LCD TVs, mini-bar fridges, and private bathrooms.
What dining options are available at Ch Chelo?
The hotel features an on-site tapas bar, and there are multiple restaurants within 0.5 km, such as El Tigre and Sushiwakka Express.
What are some of the highlights of Ch Chelo?
Highlights include free Wi-Fi, luggage storage, 24-hour security, and air conditioning.
How close is Ch Chelo to major shopping areas?
Fuencarral Street, popular for shopping, is just 80 meters from the hotel.

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