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Portal Xibalba Hotel Playa del Carmen People photoPortal Xibalba Hotel Playa del Carmen Interior photoPortal Xibalba Hotel Playa del Carmen Other photo

PORTAL XIBALBA, Playa del Carmen

6.6|Nice
Check rooms and rates
From$44 /nightOnly on Our Website -10%
Check-in
05Oct
Check-out
06Oct
Guests
2 Guests

About the Hotel

Fraccionamiento, Pueblo Sacbe, 77724 Playa Del Carmen, Q.R. Fraccionamiento, Pueblo Sacbe, 77724 Playa Del Carmen, Q.R., Playa del Carmen, 77724-
Near the beach

Key Highlights

Set in the jungle with natural architecture and direct access to hiking trails and cenotes.

Family rooms with private bathrooms and garden views.

Free private parking on site with no reservation needed.

Daily on-site meals available, including breakfast for a fee of $12 USD.

Free luggage storage and shared kitchen for guest use.

Yoga classes, massage, and open-air bath available.

Hotel Details

Location

Nestled in the jungle near Pueblo SacBe, a 20-minute taxi ride from central Playa del Carmen and a 10-minute drive to the nearest beach.
Portal Xibalba is set in a jungle area in the Guadalupana neighborhood. Cozumel International Airport is 44 km away. From the ADO bus terminal, take a bus to Colonia Guadalupana then a short taxi ride (approx. $200 MXN) to the property. The nearest beach is 10 minutes by car or taxi, 25 minutes by bike, or 30 minutes by bus. Small local shops are a 20-minute walk for basics; a larger supermarket in Chedrahui is a 10-minute taxi ride. Hiking trails from the property lead to cenotes and local wildlife. The location suits travellers seeking nature immersion and easy access to Playa del Carmen's attractions.

Accommodation

Rooms include private bathrooms with bath and shower, parquet floors, and garden views. No air conditioning - natural ventilation with fans.
Room types include a bungalow with one bed, double rooms (some spacious) with dining area and wardrobe, a quadruple room with two beds, and a spacious family room. All have private bathrooms with both bath and shower. Rooms are naturally ventilated with ceiling fans and designed for ecological impact. For groups of three, the Diosa room with two queen beds and a private bathroom on the second floor is available. Note that second-floor rooms require climbing stairs. The rooms offer a rustic jungle atmosphere with direct garden views.

Dining

On-site meals available daily: breakfast ($12 USD), lunch, and dinner. Vegetarian options and kids' meals are offered.
Breakfast is served for an additional charge of $12 USD, with vegetarian options available. The property also provides lunch and dinner daily for convenience. A shared kitchen is available in the glamping area for those who prefer to self-cater, but note it is not accessible from the main building. For snacks and basics, small local shops are a 20-minute walk away. Make use of the picnic area and outdoor seating for meals in the jungle setting.

Leisure

Yoga classes, massage treatments, an open-air bath, and guided jungle hiking to cenotes are available on site or nearby.
Wellness options include yoga classes offered on site, full body massage and open-air bath (both for an additional fee). Hiking is available for free off-site, with guided tours that explore nearby cenotes and jungle wildlife. The property also features a chapel/shrine and hosts sacred ceremonies and cacao ceremonies, providing a spiritual dimension to the stay. The jungle setting itself offers a natural retreat for relaxation and reconnection.

Amenities

Free private parking, free WiFi in public areas (strongest in the kitchen), luggage storage, and a shared kitchen are provided.
Free private parking is available on site with no reservation needed, plus street parking. WiFi is free in public areas; the signal is most reliable in the kitchen. Luggage storage is complimentary, useful for late check-out or early arrival. The shared kitchen is available for guest use in the glamping area. Additional services include meeting/banquet facilities for a surcharge. Airport transfer from/to Cancun can be arranged for an extra fee. Safety features include fire extinguishers and key access. Pets are not allowed, and the property is non-smoking throughout with a designated smoking area. Reception provides invoice services.
Highly rated by guestsof Portal Xibalba
Magical spaceCute hostsBeautiful jungleUnique experienceExtraordinary cenote
  • Spa & Leisure

    Refreshing Cenotes!

    “Swimming in the nearby freshwater cenotes was lovely. It felt so refreshing and peaceful, away from the crowds.”

    Rajesh from India
    Review on
  • Room Features

    Magical Space

    “The buildings are a work of art! They feel like a living part of the earth, connecting you to nature.”

    Isabelle from France
    Review on
  • Guest Parking

    Jungle access

    “This place is in the middle of a jungle. There are several settings to explore!”

    Carlos from Spain
    Review on

Most popular facilities

at Portal Xibalba
Free Wi-Fi
Parking
Luggage storage
Food/ Drinks
Spa and relaxation
Kitchen facilities

Top Strategic Tips

  • 01

    Book airport transfer in advance from Cancun to avoid last-minute taxi arrangements.

  • 02

    Use the luggage storage if arriving before check-in and explore the jungle trails on foot.

  • 03

    Plan for natural ventilation - pack a personal fan if you are sensitive to heat, as rooms do not have air conditioning.

Choose your room type

Portal Xibalba — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
  • Bungalow Garden View
    2 persons
    12 sq. feet
    2 Single beds
    Garden view
  • Queen Room Garden View
    2 persons
    35 sq. feet
    1 King-size bed
    Garden view
    Bathtub
    Shower
  • Family Room Balcony
    2 persons
    60 sq. feet
    1 King-size bed
    Bathtub
    Shower
Show all rooms

Hotel Price Calendar

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Check-in/ Check-out

Facilities

What's included at Portal Xibalba — facilities and services available during your stay
Facilities: Very good
7.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Off-site car park
  • No pets allowed
  • Luggage storage
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Hiking
  • Yoga class

Guest Parking

  • Private parking is possible on site for free.

Dining

  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Spa & Leisure

  • Sun terrace
  • Garden area
  • Full body massage
  • Open-air bath

Room features

  • Terrace
  • Garden furniture

Self-catering

  • Shared kitchen

Room decor

  • Parquet floor
Show more

Portal Xibalba Location

Fraccionamiento, Pueblo Sacbe, 77724 Playa Del Carmen, Q.R. Fraccionamiento, Pueblo Sacbe, 77724 Playa Del Carmen, Q.R., Playa del Carmen, 77724
Explore Playa del Carmen
Explore Surroundings
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Punta Venado
25 minutes walking
This eco-park offers pristine beaches, snorkeling, and eco-friendly tours. Ideal for nature lovers and adventure activities.
El Camaleon Golf Course
10-minute drive
A renowned golf course designed by Greg Norman, featuring stunning ocean views and a unique natural landscape for enthusiasts.
Playa
40 minutes walking
The main beach of Playa del Carmen boasts soft sands and vibrant beach clubs. A perfect spot for sunbathing and water sports.
Church of Guadalupe
15-minute drive
A stunning landmark with unique architecture and beautiful views of Playa del Carmen. A peaceful place for reflection and photography.
Snorkeling Tours
10-minute drive
Experience breathtaking underwater life through local snorkeling tours. Rentals and guided options are available, great for all skill levels.
Punta Venado Bike Park
12-minute drive
Explore a variety of biking trails in this beautiful park. Rentals are easy to find, catering to thrill-seekers and families alike.
Spa Services
5-minute drive
Numerous local spas offer relaxing massages and wellness treatments. Enjoy a tranquil escape just minutes from your stay.
El Fogon
15 minutes walking
Authentic Mexican cuisine in a casual setting. Famous for its tacos al pastor and friendly atmosphere. Reservations may be recommended.
True Food Kitchen
10-minute drive
Health-focused menu with a mix of international flavors. Known for fresh ingredients and vegetarian options, great for dietary needs.
Plank Gourmet Grill
5-minute drive
Fine dining experience with a chic atmosphere. Specializes in grilled meats and seafood, ideal for romantic dinners. Reservations suggested.
Coco Bongo
10-minute drive
Famous nightlife venue with spectacular shows and live music. A perfect spot for an energetic night out for all ages.
L'Auberge des Desert
15 minutes walking
A family-friendly venue hosting various events and live performances. Ideal for enjoying local culture and entertainment.
Getting around
  • City Centre
    Playa del Carmen 12 min  ·  5.0 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 18 min  ·  7.5 mi
    Cozumel (CZM) 65 min  ·  26.8 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-20:00
Check-out
from 11:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of USD 12.0 per person.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
9
Former name
casita tipo hobbit en la selva

Guest Reviews and Ratings

What guests said after staying at Portal Xibalba
Review score
Based on 35 verified reviews
8.0 /10
Great
78 %
Recommend
Breakfast
10.0/10
Cleanliness
7.9/10
Comfort
7.8/10
Facilities
7.0/10
Free Wi-Fi
7.5/10
Location
8.1/10
Staff
7.4/10
Value for money
7.5/10
Pros
Magical space
Cute hosts
Beautiful jungle
Clean environment
Exotic location
Cons
Hot room
No breakfast
Guest reviews
based on 37 reviews
6.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Portal Xibalba
What is the distance from Portal Xibalba to Playa del Carmen?
Portal Xibalba is located 5 km from Playa del Carmen.
How far is Portal Xibalba from Cozumel International Airport?
The nearest airport is Cozumel International Airport, located 44 km from Portal Xibalba.
What facilities are available for guests at Portal Xibalba?
Guests can enjoy a garden, a terrace, a shared kitchen, and free Wi-Fi.
What type of breakfast is offered at Portal Xibalba?
A vegetarian breakfast featuring local specialties and fruits is available daily.
Is there an outdoor pool at Portal Xibalba?
Yes, Portal Xibalba features an outdoor pool for guests to enjoy.
What hiking opportunities are available near Portal Xibalba?
Hiking is possible in the surroundings of Portal Xibalba.
How can guests access transportation services from Portal Xibalba?
The property offers a paid airport shuttle service for guest convenience.
What are the check-in and check-out times at Portal Xibalba?
Check-in is at 15:00 and check-out is at 12:00.
Which nearby attraction is 12 km away from Portal Xibalba?
The ADO International Bus Station is located 12 km from Portal Xibalba.

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