Rooms are officially described as air-conditioned and soundproofed, with a private bathroom, hairdryer, and flat-screen television. However, the reality for many has been a very small room with thin walls, broken fixtures, and furniture that feels old. Some bathrooms have separate toilet and shower cubbies. The coffee machine is present but often without capsules. Carpets and furniture have been described as stained or damaged. While a few travelers found rooms clean and comfortable, the majority report a severe gap between the photos and the actual condition, including mold, dust, and maintenance issues. The property is more accurately described as a basic hostel in terms of condition.