HOTEL 28 CANCUN, Cancun

The hotel sits directly across from Mercado 28, a vibrant market for souvenirs and local food. The ADO bus terminal is a 10-15 minute walk, providing cheap direct routes to the hotel zone, beaches, and the airport. Parque las Palapas is within walking distance and lively in the evening. An OXXO convenience store is right next door, and several restaurants are within a 5-minute walk. The Tulum Avenue bus line, accessible nearby, connects to the hotel zone and the Isla Mujeres ferry. Free private parking with security is available on site, making car use practical, though most city amenities are walkable.

Rooms are newly built and well-maintained, offering excellent cleanliness and modern furnishings. Options include double rooms, one-bedroom suites, and two-bedroom apartments, all with private bathrooms. Apartments feature a separate living room, a fully equipped kitchenette (refrigerator, microwave, cookware), and a dining area. Beds are king-sized or double, and the mattresses are described as very comfortable. Each room has air conditioning, a flat-screen TV, a minibar, tea/coffee facilities, and a safe. Some rooms have outdoor furniture and pool views. No rooms have a balcony. Street-facing rooms may experience traffic noise, but air conditioning effectively masks it.

Cocina 28 is open daily from 07:00 to 16:00 and offers a family-friendly atmosphere with Mexican and Caribbean dishes, plus a vegan menu. A poolside bar and snack bar provide lighter options throughout the day. Those wanting to self-cater will find each apartment has a kitchenette with a refrigerator and microwave. For other meals, many restaurants are within a 3-5 minute walk, including Dolceamata La Creperia and El Callejon. The adjacent OXXO is convenient for groceries and essentials.

The outdoor pool is open all year from 09:00 to 22:00, with a shallow end suitable for children. The pool area has sun loungers and a pool bar serving drinks. Complimentary pool/beach towels are provided. A designated kids' pool is available for younger visitors. There is no spa, gym, or other wellness facilities. The terrace and outdoor furniture offer additional space to relax. The hotel is a short walk from Parque las Palapas, which offers evening local ambiance and street food.

Free Wi-Fi is available in all rooms. Free private parking is provided on site without reservation and is monitored by 24-hour security and CCTV. A paid airport shuttle can be arranged upon booking (pickup and drop-off are also available for a fee). Daily housekeeping is complimentary. The property has a shared lounge/TV area, a tour desk, and offers private check-in/out. Security features include key card access, smoke alarms, fire extinguishers, and a safety deposit box. Smoking is only permitted in designated areas.