What is the check-in and check-out policy at Hotel Hacienda Cancun?
Check-in is at 15:00 and check-out is by 12:00.
HOTEL HACIENDA CANCUN, Cancun
About the Hotel
Av. Sunyaxchen Lote 39 Y 40, Cancun, -
Close to Las Palapas
Key Highlights
Centrally located in Cancun, a 10-minute walk from the ADO bus station and 400 metres from Mercado 28.
Outdoor swimming pool with sun loungers available to guests.
Air-conditioned rooms with private bathroom and free toiletries.
Free luggage storage for early arrivals or late departures.
Hotel Details
Highly rated by guestsof Hotel Hacienda Cancun
Critical Operational Notes
- Check-in is from 15:00 to 18:00; arrivals after 18:00 are handled based on availability - record your arrival time in the reservation.
- Check-out until 12:00.
- No parking available on site.
- Pets are not allowed.
- No airport shuttle service.
Most popular facilities
at Hotel Hacienda CancunFree Wi-Fi
Luggage storage
24-hour services
Food/ Drinks
Swimming pool
TV
Choose your room type
Hotel Hacienda Cancun — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
Standard Room
2 persons
18 sq. feet
2 Double beds
Air conditioning
Shower
room details
Suite
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Hotel Price Calendar
Check availability and prices for your dates
October 2026 - October 2027
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Check-in/ Check-out
Facilities
What's included at Hotel Hacienda Cancun — facilities and services available during your stay
General
- No smoking on site
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Vending machines
- Fire extinguishers
- Key access
Guest Parking
- No parking available.
Services
- Housekeeping
- Tours/Ticket assistance
Dining
- Restaurant
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Public Bath
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Soundproofed rooms
- Terrace
Bathroom
- Free toiletries
Media
- Flat-screen TV
Show more
Hotel Hacienda Cancun Location
Av. Sunyaxchen Lote 39 Y 40, Cancun,
Explore Cancun
Local Highlights
Mercado 28
6 minutes' walk
A bustling market featuring local crafts and authentic cuisine, perfect for a cultural shopping experience.
Ka'Yok' Planetario de Cancun
10 minutes' walk
An interactive planetarium, offering educational exhibitions and an immersive space experience for all ages.
Beto Avila Stadium
5 minutes' drive
Home to local baseball games, this stadium provides a lively atmosphere for sports enthusiasts and families.
Playa Las Perlas
15 minutes' drive
A picturesque beach known for its calm waters, ideal for swimming and sunbathing, featuring beachside amenities.
Luum Pakul
7 minutes' walk
An eco-friendly park offering hiking trails and nature experiences, great for relaxation and outdoor fun.
Water Sports at Playa Las Perlas
15 minutes' drive
Thrilling water sports available such as jet skiing and parasailing at this popular beach, equipment rentals on-site.
Sabor Cubano
4 minutes' walk
Authentic Cuban dishes in a warm atmosphere, famous for its ropa vieja and mojitos, accommodating vegetarian options.
Pescaditos
3 minutes' walk
Casual seafood eatery renowned for fresh tacos and ceviche, offering a relaxed vibe perfect for families.
Grand Mambocafe
10 minutes' walk
Vibrant nightspot featuring live music and dance, great for a fun night out, with events on weekends for all ages.
Arte Garden
10 minutes' walk
An outdoor cultural space hosting art exhibits and live performances, perfect for family-friendly outings.
Getting around
Book early and pay less
See available rates for your dates
Property information and rules
Check-in
from 15:00-18:00
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
17
Guest Reviews and Ratings
What guests said after staying at Hotel Hacienda Cancun
Pros
Excellent location
Attentive staff
Close to ADO bus
Cons
No hot water
Unclean rooms
Broken appliances
Guest reviewsShow more reviews
FAQs
About Hotel Hacienda Cancun
How far is Hotel Hacienda Cancun from Cancun International Airport?
The hotel is approximately 20 minutes' drive from Cancun International Airport.
What are the nearby attractions to Hotel Hacienda Cancun?
Nearby attractions include Mercado 28 market (0.5 km), and the beautiful Caribbean beaches (10-minute drive).
What amenities are available at Hotel Hacienda Cancun?
Amenities include free Wi-Fi in public areas, an outdoor swimming pool, and a 24-hour front desk.
What room amenities can guests expect at Hotel Hacienda Cancun?
Rooms include air conditioning, a flat-screen TV, a fan, and a private bathroom with free toiletries.
Is parking available at Hotel Hacienda Cancun?
Free private parking is possible at a nearby location.
Does Hotel Hacienda Cancun offer recreational facilities?
Guests can enjoy an outdoor pool and sun loungers during their stay.
Is there a tour desk available at Hotel Hacienda Cancun?
Yes, the hotel offers a tour desk to assist guests with excursions.
Are there any wellness facilities at Hotel Hacienda Cancun?
The wellness facilities include an outdoor swimming pool and relaxing areas with sun loungers.
What languages do the staff speak at Hotel Hacienda Cancun?
Staff at the hotel are bilingual and speak both English and Spanish.