NOVU APARTMENTS DUKE STREET LIVERPOOL, Liverpool

NOVU Apartments Duke Street Liverpool is situated in the city centre, close to major sights. The Philharmonic Hall is an 8-minute walk away, and Liverpool Central Station is 700 metres from the property. Liverpool ONE, Albert Dock, and the Liverpool Metropolitan Cathedral are all within 1 km. Liverpool John Lennon Airport is 18 km away. Numerous restaurants are within a 5-minute walk, including Sapporo Teppanyaki Liverpool, Cowshed, and Mowgli Street Food. The apartment building is part of a larger complex that has been used for other housing purposes, and the entrance area may feel run down and unwelcoming. The lift and hallways on some floors have been reported as dirty and smelling unpleasant. Despite this, the surrounding streets offer a wide variety of dining and entertainment options.

Each apartment includes a balcony with city views, a fully equipped kitchen with a stovetop, refrigerator, dishwasher, and kitchenware, plus a washing machine and tea/coffee making facilities. The two-bedroom apartment type offers 1 king-size en-suite bedroom, 1 small double bedroom, a second bathroom, and a double sofa bed in the lounge, sleeping up to 6 guests. Parquet floors and a flat-screen TV are standard. However, the actual condition of the apartments varies dramatically. Many have been reported as dirty, with stained carpets, dirty walls, and unwashed linens. Maintenance issues such as broken appliances, non-working dishwashers, faulty air conditioning, broken curtain rails, and unsafe balcony conditions are frequent. Noise transfer between apartments is poor, and there have been reports of loud disturbances. The apartments are often very different from the advertised photos, and some have smelled of cannabis.

Wi-Fi is free in all areas. Public parking is available nearby at £20 per day with no reservation required. Private check-in and check-out are standard. A refundable security deposit is required, but the process for paying and reclaiming it has been reported as confusing and problematic, with some not receiving their deposit back. The management company has a pattern of poor communication, including cancelling bookings without notice and failing to respond to maintenance requests. Luggage storage is not specifically offered. The building is on the 5th floor with a lift, but the internal stairs (14 steps) inside the apartment are not wheelchair accessible. A limited number of travel cots are available on request, but they are not guaranteed; booking in advance is essential.