SOUTHBANK HOTEL JACKSONVILLE RIVERWALK, Jacksonville

The hotel sits on the Southbank of the river, placing it within easy reach of both downtown and major venues. The Jacksonville Jaguars Stadium is a 10-minute drive, and the water taxi - accessible directly from the hotel's north entrance - provides quick access to TIAA Bank Field, Daily's Place, and the Vystar Veterans Arena (within 2 km). Several restaurants are within a 5-minute walk, including Pier 1515, Sake House, and Flavors of Thai. The San Marco district offers upscale dining and shopping, while the Riverwalk behind the hotel provides a scenic path for walking or jogging. For car-free travel, the surface tram station is nearby for downtown trips.

Room types range from King and Double Queen configurations to Junior Suites, Governor Suites, and Presidential Suites. Junior Suites include a separate sitting area and one bathroom (private within the suite). A limited number of rooms have bathtubs. All rooms are air-conditioned and strictly non-smoking, including balconies. The property is older, and some rooms may show signs of wear such as worn carpeting or chipped tile, but many are well-maintained and clean. Rooms facing the atrium or near the lobby bar can pick up noise; rooms at the end of hallways tend to be quieter. Beds are generally comfortable, though pillows may be soft. Storage space is minimal in some rooms. Housekeeping is provided daily, and requests for extra towels or amenities can be made at the front desk.

Breakfast is available as a buffet for $15 per person, featuring hot items such as full English/Irish, vegetarian, vegan, and gluten-free options. The buffet is served in Pier 1515; some report limited menu alternatives. Bar food in Currents Lounge includes items like bang-bang shrimp, and the lounge stays open late (closing around midnight). The hotel also hosts a rooftop comedy show with drinks and snacks. For more variety, several restaurants are within a 5-minute walk: Southern Grill, Wine Cellar, Locals' at Southbank, Sake House, and Flavors of Thai. For event days, the water taxi connects to stadium-area dining.

The outdoor swimming pool is open daily from 07:00 to 08:30 (hours are limited; verify upon arrival). It features a shallow end, safety fence, and free towels, sun loungers, and umbrellas. The pool area is spacious and generally clean. The fitness centre is free to use and offers standard equipment; opening hours are not specified but likely 24-hour. Other leisure options include free bicycle rental, billiards, and a games room. A golf course is within 3 km (additional charge). Happy hour and other activities may be available for an extra fee. The adjacent Riverwalk provides a pleasant outdoor space for walking or running.

The 24-hour front desk offers express check-in/out, concierge, tour desk, and an ATM. Luggage storage is free. The business centre is complimentary, while meeting/banquet facilities and fax/photocopying incur charges. Self-parking costs $16 per day; valet is currently unavailable. Pet accommodation is available on request for $50 per night (max 2 pets). A refundable $100 deposit is required at check-in. All rooms and public areas are non-smoking. Daily housekeeping is free; dry cleaning and laundry have additional fees. Car rental can be arranged at the desk. Safety features include smoke alarms and in-room safes (in some rooms). Vending machines sell snacks and drinks. The hotel has a lift and is wheelchair accessible. No airport shuttle is offered; the water taxi is the best option for event access.