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Villa Customa ヴィラカスタマ Tokyo People photoVilla Customa ヴィラカスタマ Tokyo Exterior photoVilla Customa ヴィラカスタマ Tokyo Interior photo

VILLA CUSTOMA ヴィラカスタマ, Tokyo

8.8|Great
Check rooms and rates
From$835 /nightOnly on Our Website-10%
Check-in
01Nov
Check-out
02Nov
Guests
2 Guests

About the Hotel

台東区上野6−7−15, Tokyo-
Near Shinobazu Pond

Key Highlights

Prime location 4 minutes from Ueno Station - direct Skyliner to Narita, plus easy JR and Metro access to all Tokyo.

Spacious apartment ideal for families or groups: 6 beds (bunk layout), two toilets, separate living room and dining area.

Fully equipped kitchen and in-unit washer-dryer allow for convenient self-catering and lighter packing on extended stays.

Soundproofed walls and air conditioning guarantee a comfortable, quiet environment in the heart of a lively area.

Private self check-in/out with no front desk queues, plus free WiFi and multilingual reception support.

Excellent value compared to traditional Tokyo hotels, with clean, modern interiors and thoughtful amenities like a welcome sake set.

Hotel Details

Location

Located in central Ueno, 4 minutes from Ueno Station with direct rail to Narita Airport and across Tokyo. Surrounded by restaurants, shops, and cultural attractions.
Villa Customa sits in the heart of Ueno, one of Tokyo's most vibrant neighbourhoods. Ueno Station (JR Yamanote Line, Tokyo Metro, Keisei Line) is a 4-minute walk, offering direct access to Shinjuku, Shibuya, and the Skyliner to Narita without transfers. Ameyoko Market, Ueno Park, the Tokyo National Museum, and Ueno Zoo are within a 10-15 minute walk. The immediate area is packed with izakayas, sushi shops, ramen bars, convenience stores (Family Mart and 7-Eleven are right downstairs), and shopping streets. While the main road can be busy, the apartment's soundproofing ensures a quiet indoor environment. With Haneda Airport 25 km away, a taxi or train combination takes about 45 minutes. The neighbourhood's central location makes it an ideal base for exploring all of Tokyo, with public transit recommended given no on-site parking.

Accommodation

Spacious apartment with 6 beds (bunk layout), private bathroom with bathtub, tatami flooring in select units, and a fully equipped kitchen. Comfortable modern design ideal for families or groups.
The apartment comprises one living room with dining area and couch, one separate bedroom featuring 6 beds (including bunk beds), and one private bathroom with shower and bathtub. Two separate toilets add convenience for multiple occupants. The kitchen includes a refrigerator, microwave, electric kettle, cookware, utensils, and a washing machine-dryer combo. Soundproof walls, air conditioning, and heating are provided. Tatami flooring is present in some units, adding a traditional touch. The pillows and mattresses are notably comfortable, and a welcome sake set is offered upon arrival. The living room has a large flat-screen TV and a cozy seating nook. Storage is available via a safety deposit box.

Dining

The apartment features a full kitchen for self-catering, while the surrounding area offers a wide variety of restaurants and convenience stores within a short walk.
Villa Customa does not operate an on-site restaurant or breakfast service, but each apartment includes a fully equipped kitchen with refrigerator, microwave, kettle, cookware, and utensils - enough to prepare full meals. The immediate neighbourhood is dense with dining options: Japanese soba (Yabu Soba), sushi (Isomaru Suisan), izakayas (Kadokura, Hokuhan Honten), and cocktail bars (Cocktail Works) are all within 0.5 km. A Family Mart and 7-Eleven are directly below the building for quick snacks, drinks, and essentials. The nearby Ameyoko Market offers food stalls and casual eateries, while Ueno's large family restaurants and kid-friendly options are within an easy walk. For groceries, supermarkets are also accessible within a few minutes.

Wellness and Leisure

Relax in the private bathtub after days exploring Ueno Park, the Tokyo National Museum, and zoo - all within walking distance.
The apartment's private bathtub offers a soothing retreat after full days of sightseeing. Ueno Park, one of Tokyo's premier green spaces, is a 10-minute walk away and features walking trails, a zoo, several museums, and seasonal cherry blossom viewing. The Tokyo National Museum and Ueno Zoo are also nearby. The vibrant Ameyoko Market and surrounding shopping streets provide entertainment within a few blocks. For indoor leisure, the large flat-screen TV and comfortable living area create a cozy environment. The area's nightlife - izakayas, cocktail bars, and restaurants - is steps away, but the apartment's soundproofing ensures tranquility when desired.

Facilities and Services

Free WiFi, private self check-in/out, no parking on-site, no pets allowed. Multilingual reception support. Features include CCTV, smoke alarms, and a safe deposit box.
WiFi is free and covers the entire apartment. Check-in and check-out are handled via a private self-service digital system, offering flexibility within the 15:00-11:00 window. Parking is not available; public transport is the recommended means of access. Pets are not permitted, and the entire building is non-smoking. Reception staff speak English, Japanese, and Chinese and can be contacted for assistance. Security features include CCTV in common areas and outside the property, smoke alarms, fire extinguishers, and a personal safe deposit box in each apartment. A washing machine and dryer are provided in the unit. The apartment is entirely private - only hallways and elevators are shared with other units.
Highly rated by guestsof Villa Customa ヴィラカスタマ
Welcome drinkWasher-dryerLarge TVComfortable beds
  • Bathroom

    Luxury Bathrooms

    “The bathrooms were stunningly clean, modern, and stylish. Having two toilets was a rare and convenient luxury.”

    Chloe from Australia
    Review on
  • Room Features

    Spacious Comfort

    “The apartment was incredibly spacious, featuring a comfortable seating nook and a convenient washer-dryer combo.”

    David from Canada
    Review on
  • Bedroom

    Dreamy Beds

    “The beds were exceptionally comfortable, contributing to a wonderfully spacious and restorative night's sleep.”

    Maria from United States
    Review on
  • Guest Parking

    Easy Access

    “Clear and simple instructions made check-in a breeze. The property was conveniently located near everything needed.”

    Ben from United Kingdom
    Review on

Critical Operational Notes

  • Check-in starts at 15:00; check-out is by 11:00.
  • No parking is available - the property is best accessed by public transport.
  • Pets are not allowed anywhere on the property.
  • Smoking is strictly prohibited indoors and throughout the building.

Most popular facilities

at Villa Customa ヴィラカスタマ
Wi-Fi
TV
Kitchen facilities
Check-in/ Check-out
No pets allowed
Air conditioning

Top Strategic Tips

  • 01

    Book this apartment for families or groups; the spacious layout with 6 beds, bunk beds, two toilets, and a separate living area comfortably accommodates larger parties.

  • 02

    Use the in-unit washer-dryer to pack lighter and manage longer stays without needing external laundry services.

  • 03

    Take the Keisei Skyliner from Narita Airport to Ueno Station for a direct, hassle-free connection-no transfers required.

  • 04

    Plan an early self check-in after 15:00; the digital access system makes arrival smooth and flexible.

Choose your room type

Villa Customa ヴィラカスタマ — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
One-Bedroom Standard Apartment
2 persons
585 sq. feet
4 Double beds and 2 Sofa beds
Air conditioning
Heating

Hotel Price Calendar

Check availability and prices for your dates

Facilities

What's included at Villa Customa ヴィラカスタマ — facilities and services available during your stay
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • VIP check-in/ -out
  • No pets allowed
  • Security
  • Smoke detectors
  • Fire extinguishers

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Dining table

Bathroom

  • Washing machine

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
Show more

Villa Customa ヴィラカスタマ Location

台東区上野6−7−15, Tokyo
Map view
Nearby
Store
Ameya-Yokocho
800 ft
Museum
The Ueno Royal Museum
1600 ft
1 Uenokoen
Saigo Takamori Statue
1400 ft
Museum
Shitamachi Museum
1500 ft
Ueno
Ameyoko Shopping Street
800 ft
Restaurants
Kadokura
400 ft
6-13-1 Forum Aji Bldg. 1F
Tachinomi Takioka
400 ft
6-9-14
Shoryu
400 ft
2-5-16 Higashiueno
Hanada Ueno
700 ft
6-8-6 Ueno Glasses Center Bldg.1F
Starbucks Coffee Ueno Marui
1700 ft
6-15-1 Ueno Marui B1F
Okonomiyaki&Teppanyaki Mure Part2
1100 ft
Higashiueno
Taiyaki Kanda Daruma
1800 ft
6-12-17
Izakaya Kanoya
1700 ft
6-9-14
Doutor Coffee Shop Ueno 6Chome
1500 ft
6-16-17
Hidakaya
2000 ft
6-8-4
Explore Tokyo
Experience Ueno's Vibrant Surroundings
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ueno Zoo
Ueno Zoo
13 minutes' walk
Ueno Zoo features diverse wildlife and beautiful gardens. Family-friendly with free admission on certain days.
Tokyo National Museum
Tokyo National Museum
16 minutes' walk
Japan's oldest museum with extensive art collections. Guided tours available to enhance your visit.
Senso-ji
Senso-ji
30 minutes' walk
Tokyo's oldest temple, famous for its iconic Kaminarimon Gate and vibrant Nakamise shopping street nearby.
Ueno Park
Ueno Park
8 minutes' walk
A spacious park with picturesque walking paths, seasonal cherry blossoms, and outdoor art installations.
Biking around Ueno Park
8 minutes' walk
Biking offers an exciting way to explore the scenic Ueno Park. Rentals are available nearby.
Relaxing at Shinobazu Pond
10 minutes' walk
Shinobazu Pond features tranquil views and paddleboat rentals. Perfect for a leisurely afternoon.
Kadokura
Kadokura
2 minutes' walk
Specializing in fresh seafood, Kadokura offers a casual atmosphere with their famous sashimi and sushi.
Tachinomi Takioka
Tachinomi Takioka
2 minutes' walk
A cozy standing bar featuring local sake and small plates. Reservations not needed but arrive early.
Shoryu
Shoryu
2 minutes' walk
Shoryu is known for its authentic tonkotsu ramen. Casual dining ideal for quick meals.
Hanada Ueno
Hanada Ueno
3 minutes' walk
Enjoy exquisite kaiseki dining at Hanada. Reservations recommended for an intimate dining experience.
Ameya-Yokocho Shopping Street
3 minutes' walk
This lively market street offers endless stalls for shopping and traditional snacks, great for all ages.
Ueno Park's Open-Air Concerts
8 minutes' walk
Family-friendly concerts take place in Ueno Park during summer. A fresh way to enjoy music in nature.
Getting around
  • City Centre
    Tokyo 5 min  ·  2.0 mi
  • Airports
    Tokyo International (HND) 34 min  ·  13.9 mi
    Narita International (NRT) 101 min  ·  41.8 mi
  • Train
    Keisei Ueno Station 4 min  ·  1000 ft
    Okachimachi Station 5 min  ·  1400 ft
  • Underground
    Ueno Metro Station 4 min  ·  1000 ft
    Ueno-okachimachi 5 min  ·  1400 ft
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
Japanese

Guest Reviews and Ratings

What guests said after staying at Villa Customa ヴィラカスタマ
Cleanliness
9.3/10
Comfort
9.1/10
Facilities
9.1/10
Free Wi-Fi
8.6/10
Location
9.5/10
Staff
8.3/10
Value for money
8.9/10
Guest reviews
based on 108 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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