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THE WILLOWS HOTEL, Chicago

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Check rooms and rates
From$90 /night
Check-in
20Aug
Check-out
21Aug
Rooms and Guests2 Guests, 1 Room

About the Hotel

555 West Surf Street, Chicago, 60657-
Close to the beach

Key Highlights

Located on a quiet, tree-lined street in the Lakeview / Lincoln Park neighborhood, within a 5-minute walk of over a dozen restaurants, bars, and shops.

Lincoln Park Zoo, Lake Michigan, and Wrigley Field (2 km) are all within walking distance or a short bus ride.

All rooms feature free Wi-Fi, a flat-screen TV, mini-fridge, air conditioning, and private bathroom with plush bathrobes.

24/7 fresh coffee and tea available in the lobby, plus cookies in the afternoon.

Free daily housekeeping and luggage storage available at the 24-hour front desk.

Public parking garages are a 1-minute walk away ($21-$26 per 24 hours).

Hotel Details

Location

Set on a quiet tree-lined street in Chicago's Lakeview / Lincoln Park area, a short walk from restaurants, public transport, and the lakefront.
This neighborhood is safe and walkable, with dozens of dining options within 5 minutes (including Crisp, Renaldi's Pizza Pub, and Pera Turkish Kitchen). The CTA Brown Line station and bus routes are nearby, making downtown Chicago reachable in about 20 minutes by bus. Lake Michigan and the Lincoln Park Zoo are a 10-minute walk, and Wrigley Field is 2 km away (25 minutes on foot or a short bus ride). For airport transfers, there is no shuttle - taxis, ride-hailing, or the CTA Blue/Orange Line are needed.

Accommodation

Rooms offer modern amenities (free Wi-Fi, flat-screen TV, mini-fridge, air conditioning) and private bathrooms with plush bathrobes.
Available room types include king and queen bed options as well as a spacious junior suite with a seating area. Rooms have carpeted floors, heating, and a mini-bar (stocked with paid snacks and drinks). The building is older, and some rooms have radiator heating that can produce temporary noise and limited individual temperature control - opening windows or using the window AC unit can help. Road-facing rooms or rooms near the elevator may be noisier, and hallways are dimly lit. Room sizes vary from compact standard rooms to larger suites; some rooms overlook alleys or a parking garage (blinds provided).

Dining

No on-site restaurant or breakfast service; the hotel provides 24/7 coffee, tea, and afternoon cookies in the lobby.
Rooms do not have coffee makers, but fresh coffee and tea are always available in the lobby. A snack bar with basic packaged items is on-site, and the mini-bar in rooms offers paid beverages and snacks. For all meals, the surrounding neighborhood provides abundant options within a 5-minute walk, including Chipotle, Sushi Burrito, Gyu-Kaku, and many other casual and full-service restaurants. A selection of nearby cafés also caters to breakfast and coffee needs.

Facilities and Services

Free Wi-Fi, 24-hour front desk, luggage storage, daily housekeeping, and a safety deposit box are included.
Wi-Fi is available in all rooms at no charge, though connectivity can be inconsistent. The front desk is staffed 24 hours and can assist with concierge services, restaurant recommendations, and luggage storage (useful for early arrivals or late departures). Daily housekeeping is complimentary, but not all rooms receive automatic service - requests may be needed. A lift serves all floors, and the property is fully non-smoking. No pets are allowed. The hotel accepts American Express, Visa, Diners Club, JCB, Discover, and MasterCard. No on-site fitness center is available, but a local fitness club is off-site and access may be possible.
Highly rated by guestsof The Willows Hotel
Comfortable roomsWonderful locationAttentive staffComfortable beds
  • Guest Parking

    Easy Parking

    “Overnight parking is available nearby. There's also a garage within a short walk.”

    Mike Smith from United Kingdom
    Review on
  • Room Features

    Cozy Comfort

    “The rooms have charm. They also include a mini bar with snacks and water.”

    Ingrid Olsen from Norway
    Review on
  • Sports & Fitness

    Run and Fun

    “There's good access to running areas. Also, it is an easy walk to the field.”

    Kenji Tanaka from Japan
    Review on
  • Dining

    Late Night Bites

    “Room service is available until 2am. They offer many options on their menu.”

    Carlos Ramirez from Spain
    Review on

Critical Operational Notes

  • Check-in is at 15:00 and check-out is at 11:00.
  • An early check-in (guaranteed by 12:00) costs $30. Late check-out is available at an extra cost.
  • A $100 incidental deposit is required per stay (cash refunded at checkout; card refunds take 5-7 days).
  • Must be at least 18 years old to check in.
  • Parking is not on-site; public parking is available at garages a 1-minute walk away for $21-$26 per 24 hours, with no in/out privileges.
  • No pets are allowed.
  • There is no on-site restaurant, no breakfast service, no swimming pool, and no spa.

Most popular facilities

at The Willows Hotel
Free Wi-Fi
Parking
Luggage storage
24-hour services
Food/ Drinks
TV

Top Strategic Tips

  • 01

    Use luggage storage at the front desk if you arrive before 3pm and want to explore the neighborhood.

  • 02

    Request a room not facing the street or elevator to minimize noise, as older plumbing and hall sounds may disturb light sleepers.

  • 03

    Plan for meals off-site - there is no restaurant or breakfast, but over a dozen restaurants are within a 5-minute walk.

  • 04

    Park at the nearby Lincoln Park Plaza garage for $21-$26 per 24 hours, but note there is no in/out access; walk or use the CTA bus (#22) or Brown Line for trips to Wrigley Field and downtown.

Choose your room type

The Willows Hotel — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
  • Small Queen
    2 persons
    13 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Deluxe Queen Room Two Queen Beds
    2 persons
    26 sq. feet
    2 King Size Beds
    Air conditioning
    Bathtub
  • Standard Queen Room
    2 persons
    16 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Hotel Price Calendar

Check availability and prices for your dates
August 2026 - August 2027
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Check-in/ Check-out

Facilities

What's included at The Willows Hotel — facilities and services available during your stay
Facilities: Very good
7.7/10Review score

General

  • No smoking on site
  • Car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Lift
  • Smoke detectors

Sports & Fitness

  • Golf course

Services

  • Housekeeping
  • Welcome drink

Dining

  • Snack bar

Business

  • Fax/Photocopying

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

The Willows Hotel Location

555 West Surf Street, Chicago, 60657
Explore Chicago
Explore the Neighborhood
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Lincoln Park Zoo
Lincoln Park Zoo
18 minutes walking
A free, family-friendly zoo featuring over 200 species, with beautiful gardens and a historic farm area.
Peggy Notebaert Nature Museum
Peggy Notebaert Nature Museum
16 minutes walking
An interactive nature museum highlighting local ecosystems, including live butterflies in a tranquil conservatory.
Wrigley Field
Wrigley Field
25 minutes walking
Home of the Chicago Cubs, this iconic ballpark offers city tours and a rich baseball history, often hosting live events.
Lincoln Park Conservatory
Lincoln Park Conservatory
20 minutes walking
Historic glass conservatory housing exotic plants, seasonal displays, and a peaceful ambiance perfect for relaxation.
Biking at Lincoln Park
6 minutes driving
Scenic biking trails weave through Lincoln Park, offering stunning lakefront views. Bike rentals available nearby.
Yoga at the Park
20 minutes walking
Outdoor yoga classes held in Lincoln Park, providing a calming environment for both beginners and experienced practitioners.
Kayaking on the Lake
6 minutes driving
Kayak rentals available at Montrose Harbor for a thrilling experience on Lake Michigan with views of the city skyline.
Yango's Grill
2 minutes walking
Casual dining with a diverse menu featuring burgers, sandwiches, and salads, known for its friendly atmosphere and fast service.
Yummy Yummy Asian Cuisine
3 minutes walking
Vibrant eatery specializing in fresh, flavorful Asian dishes, with plenty of vegetarian options and a cozy dining space.
Chipotle Mexican Grill
3 minutes walking
Fast-casual Mexican eatery offering customizable burritos and bowls with fresh ingredients, perfect for a quick meal.
Crisp
4 minutes walking
Known for its delicious burgers and hand-cut fries, this casual spot combines great food with a laid-back vibe.
Navy Pier
Navy Pier
7 minutes driving
Iconic lakefront destination with rides, shopping, dining, and year-round events like live music and seasonal festivals.
Zanies Comedy Club
5 minutes driving
Renowned comedy venue hosting weekly performances by local and national comedians, offering a fun night out for all ages.
Cubs Game at Wrigley Field
25 minutes walking
Catch a game at one of baseball's oldest parks, known for its electric atmosphere and historic charm, perfect for sports fans.
Getting around
  • City Centre
    Chicago 10 min  ·  4.0 mi
  • Airports
    Chicago O'Hare International (ORD) 39 min  ·  15.8 mi
    Midway International (MDW) 39 min  ·  16.0 mi
  • Train
    Millennium Station 9 min  ·  3.6 mi
    Ogilvie Transportation Center 9 min  ·  3.6 mi
  • Underground
    Diversey 10 min  ·  2700 ft
    Wellington 11 min  ·  3000 ft
  • Bus
    Bus stop 2 min  ·  400 ft
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2008
Number of floors:
4
Number of rooms:
55

Guest Reviews and Ratings

What guests said after staying at The Willows Hotel
Review score
Based on 650 verified reviews
8.2 /10
Great
78 %
Recommend
Breakfast
6.8/10
Cleanliness
8.2/10
Comfort
8.3/10
Facilities
7.7/10
Free WiFi
7.9/10
Location
9.0/10
Paid Wi-Fi
7.9/10
Staff
8.6/10
Value for money
7.7/10
Pros
Clean rooms
Comfortable beds
Friendly staff
Great location
Cons
Weak water pressure
Guest reviews
based on 1117 reviews
4/5
based on 489 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The Willows Hotel
What is the check-in and check-out policy at The Willows Hotel?
Check-in is at 15:00 and check-out is by 11:00.
How far is The Willows Hotel from Chicago O'Hare International Airport?
The hotel is 25 km from Chicago O'Hare International Airport.
What nearby attractions can be visited from The Willows Hotel?
Nearby attractions include Lincoln Park Zoo (1 km), Chicago History Museum (2 km), and Wrigley Field (1 km).
What are the main facilities available at The Willows Hotel?
Facilities include a golf course, luggage storage, and 24-hour reception.
Does The Willows Hotel have internet access?
Free Wi-Fi is available throughout the hotel.
What amenities are offered in the rooms at The Willows Hotel?
Rooms feature air conditioning, a flat-screen TV, a mini-bar, and a coffee maker.
Are there on-site dining options at The Willows Hotel?
An on-site snack bar is available for guests.
Is there a gym at The Willows Hotel?
There is a gym available for guests.
What language do the staff at The Willows Hotel speak?
The staff speaks English.
Which renowned local restaurants are close to The Willows Hotel?
Nearby restaurants include Crisp, Renaldi's Pizza Pub, Chipotle Mexican Grill, and Sushi Burrito, all within 0.5 km.
Is there a smoking area at The Willows Hotel?
The hotel is a non-smoking facility.

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