BEST WESTERN PALM BEACH LAKES, West Palm Beach

The hotel sits just off Exit 71 of I-95, putting it within minutes of major West Palm Beach venues such as the Palm Beach Convention Center, Kravis Center for the Performing Arts, Norton Museum, and Rapids Water Park. The nearest beach is Palm Beach, roughly 6 km away. Tanger Outlets is directly across the street, and Target, a Starbucks, and several restaurants are within a 0.5 km walk. For those attending events, the IThink Amphitheatre is 13 km from the hotel. The location is convenient for car travel, with free on-site parking, and the paid shuttle service (7 a.m. to 11 p.m.) covers the airport, train station, and local destinations within 5 km.

Most guest rooms are standard double-queen or king-bed configurations, plus three suites. Each room is equipped with air conditioning, cable TV, a microwave, a refrigerator, and tea/coffee-making facilities. Courtyard rooms offer pool views, while others face the parking lot. Room conditions can vary: many are clean and comfortable with good beds, but some have reported wear such as older furniture, low or popcorn ceilings, and bathrooms that may need updating. No rooms have balconies or private outdoor space. The property does not have an elevator, so second-floor rooms require climbing stairs. Single-storey buildings have exterior entrances, giving the feel of a motel-style layout.

Breakfast is included in the room rate and offers a hot buffet with items such as waffles, eggs, sausage or bacon, biscuits and gravy, hash browns, hard-boiled eggs, bagels, pastries, fresh fruit, cereal, oatmeal, yogurt, coffee, tea, and juice. The breakfast room is generally well-stocked during serving hours. Some visitors have found breakfast quality very good, while others noted occasional inconsistency-particularly in the selection (e.g., missing some meats) or in the preparation of certain items. There is no on-site restaurant for lunch or dinner, but several casual dining options (BJ's Brewhouse, Red Robin, Bad Daddy's Burger Bar) are within walking distance across the street.

The pool is open year-round, heated, and surrounded by sun loungers, beach chairs, and umbrellas. The courtyard is well-maintained with picnic tables, a barbecue grill, and a sun terrace. There are also games available on site such as shuffleboard and outdoor chess. The fitness centre includes free equipment for guests. The overall outdoor area is described as a relaxing oasis with a resort-like feel. Some have noted that the pool can occasionally look less clear, but it is generally cleaned regularly. There is no separate spa or wellness centre.

Free Wi-Fi is available in all guest rooms and common areas. Parking is free and private, with no reservation needed and accessible spaces available. The 24-hour front desk provides luggage storage, express check-in/check-out, and safety deposit boxes. Daily housekeeping is free; laundry services are available for an additional charge. A business centre and meeting/banquet facilities are also on site. The property is wheelchair accessible, and pet-friendly rooms are available by request (charges may apply). A vending machine for drinks and snacks is available. The paid shuttle service covers airport pick-up/drop-off, train station, and destinations within 5 km of the hotel.