BEST WESTERN PLUS INDIANAPOLIS NW HOTEL, Zionsville

The property is in a convenient location for travelers passing through or visiting areas like Indianapolis. It is 12 km from the Indianapolis Motor Speedway and 20 km from the airport. Fast-food restaurants including McDonald's and Hardee's are within a 5-minute walk. The area also has a BP gas station and a Dollar Tree nearby. The hotel is easily accessible by car with free on-site parking, but there is no public transport or airport shuttle.

The hotel has undergone recent renovations, resulting in clean, updated rooms with new furniture and fresh paint. The beds are widely noted for being comfortable, and the showers provide strong water pressure. However, some rooms remain small, particularly those with two queen beds, where closet doors may not open fully. Carpeting in some hallways and rooms has been noted as stained, though the rooms themselves are generally clean. Key cards may need frequent reactivation. Rooms do not have balconies. The hotel uses a quiet-hours policy.

Breakfast is included and typically offers a rotating selection of hot items like eggs, sausage, biscuits and gravy, and make-your-own waffles. A self-serve coffee machine provides lattes and other hot drinks. The breakfast area can become crowded and may run out of some items, especially later in the morning. Some travelers have found the breakfast adequate, while others have noted limited options during peak times. There is no on-site restaurant, though several fast-food options are within walking distance.

The hotel features an indoor heated pool with a shallow and deep end, though some maintenance issues have been reported, such as peeling paint around the deck and loose lane lines. The pool has been closed for renovations at times. The fitness centre is open 24 hours and is equipped with cardio and weight machines. Outside, there is a back patio area with seating, umbrellas, and a fire pit, which provides a pleasant outdoor space. A hot tub is not available at this property.

The hotel offers free on-site parking with no reservation needed and free Wi-Fi throughout. A 24-hour front desk staff can assist with express check-in/out. A minimarket sells snacks and essentials. Laundry facilities and dry cleaning are available, and daily housekeeping is provided. Business services such as fax/photocopying can be arranged. The property is wheelchair accessible with an elevator. A safety deposit box is available at the front desk. Babysitting/child services can be requested.