FOUR POINTS FLEX BY SHERATON TOKYO SHIBUYA WEST, Tokyo

Located 16 km from Tokyo Haneda Airport, the hotel is a short walk from Kamimeguro Hikawa Shrine and close to Higashiyama Kaizuka Park and Meguro Sky Garden. A metro station is a few minutes on foot, providing one-stop access to Shibuya Station and a 20-30 minute walk to Shibuya Crossing. The immediate area has a 7-Eleven, FamilyMart, a supermarket, and several restaurants including McDonald's and a Chinese eatery within paces of the entrance. The Meguro River and Nakameguro are within a comfortable walking distance, making the area practical for both local exploration and onward travel by metro.

Rooms are compact and designed for efficient use, with some guests finding the double room very small for two people or longer stays. The double room contains a single 140 cm wide bed suitable for two adults or one adult with a child sharing. A twin room with two beds is available and offers noticeably more floor space. All rooms include a bathtub, air conditioning, heating, a trouser press, and a refrigerator - check the property photos to judge the fridge size. Some rooms have a frosted window that does not open, which can affect ventilation and natural light, leading to musty air if the room is occupied for consecutive nights. The bathroom in some double rooms is a compact prefabricated unit. Bed quality is generally comfortable, though a few find the pillows to be a weak point.

Breakfast can be ordered directly at the front desk from a menu. The lobby includes a free self-serve station offering soft drinks, coffee, and soft-serve ice cream available throughout the day and evening, which can be taken back to the room. Several convenience stores and a supermarket are immediately adjacent for buying onigiri, snacks, or other items. The hotel also has a communal microwave and toaster in the lobby cafe area. The surrounding street has a variety of dining options, including a Chinese restaurant and McDonald's within steps of the entrance.

There are no wellness facilities such as a pool, spa, sauna, or fitness centre. The lobby includes a shared lounge and TV area with complimentary drinks and ice cream, and a manga library that includes English-language titles. The hotel's location near the Meguro River makes it convenient for walks or jogging along the riverbank, and the nearby parks offer seasonal scenery such as cherry blossoms.

Free Wi-Fi is available in all rooms. The 24-hour front desk is staffed by English- and Japanese-speaking receptionists, and private check-in and check-out are offered. Daily housekeeping is included but may not be as thorough for consecutive-night bookings. Laundry service is available for an additional charge. Luggage storage operates on check-in and check-out days only, with a per-item fee; storage after check-out is possible until early evening but still subject to charges. The hotel uses key card access for room and floor security, with 24-hour security, CCTV, and safety deposit boxes. Accessibility features include a lift, wheelchair access, a lower bathroom sink, a raised toilet, and grab rails in accessible rooms. No connecting rooms or cribs are available. Payment is accepted via American Express, Visa, Diners Club, JCB, Discover, UnionPay, and MasterCard.