HILTON GARDEN INN WINSTON-SALEM/HANES MALL, Winston-Salem

The hotel is situated in a secure, well-lit area of Winston-Salem, next to Hanes Mall and surrounded by numerous dining options such as Brixx Wood Fired Pizza (0.5 km), Firebirds Wood Fired Grill (0.5 km), and UMI Japanese Steakhouse. It lies 11 km from the M C Benton Jr Convention Center, 12 km from LJVM Coliseum, and 39 km from Piedmont Triad Airport. Parking is free and on-site, but there is no airport shuttle service, so a rental car is recommended for easy access to downtown and the surrounding area. The property is close to a greenway entrance, ideal for jogging or walks. Some rooms in the rear wing require a longer indoor walk from the lobby.

The hotel offers spacious double rooms (two queen beds) and king rooms. All include air conditioning, free Wi-Fi, a flat-screen TV, microwave, refrigerator, tea and coffee maker, hairdryer, ironing facilities, and work desk. Most double-bed rooms feature a standard bathtub with a shower head; king rooms generally have a walk-in shower only. Bedding is clean and pillows are comfortable, though some bathrooms are on the smaller side. Rooms are generally quiet, but thin walls mean noise from hallways and neighbouring rooms can be heard. Road-facing rooms may be less suitable for light sleepers. Note that there are no rooms with a balcony.

The Great American Grill restaurant offers American cuisine for dinner (menu includes burgers, salmon, and fries) every evening from 17:00 to 22:00, plus a full bar and lounge area. Dinner is the main meal served. A continental and American breakfast buffet is available each morning for an additional charge (approximately $12-17 per person). Breakfast is also available as a sit-down, cooked-to-order option. On-site snack bar and vending machines offer drinks and light snacks. The immediate area has dozens of restaurants (pizza, Japanese, Thai, fast food) within a 5-10 minute walk for those who prefer variety.

A free fitness centre is available on-site for guests. The property does not have a spa, sauna, or hot tub. The outdoor pool is open seasonally and is a standard swimming pool. Some guests have reported the water feeling cold. There is a shared lounge and TV area for relaxation. A golf course can be found within 3 km.

Free public parking is available on-site without a reservation, and an electric vehicle charging station is provided. The hotel is smoke-free throughout. Accessibility features include wheelchair-accessible rooms, grab rails in toilets, and visual aids (Braille). Services include a 24-hour front desk, express check-in/out, luggage storage, daily housekeeping (additional charge for dry cleaning and laundry), a business centre, meeting facilities, and a minimarket on-site. Pets are allowed, and a fee may apply. Safety features include a safety deposit box and an ATM on-site. The business centre, fax/photocopying, and fitness centre are free of charge.