RED ROOF INN CHARLOTTE - UNIVERSITY, Charlotte

The property sits off I-85 in a commercial area with several chain restaurants within a 10-minute drive, including Texas Ranch Steakhouse & Saloon 0.5 km away. PNC Music Pavilion is 11 km from the hotel. While the location is convenient for events and highway access, the immediate neighborhood has experienced safety and security issues such as unauthorized individuals in the parking lot late at night and solicitation. Travelers are advised to be cautious after dark.

Standard guest rooms include a double or king-size bed, a private bathroom with a shower, and an oversized chair. Parquet flooring, air conditioning, and heating are provided. Some rooms have been remodeled with updated lighting and TVs, and bathroom refinishing is in progress. However, the overall condition is inconsistent, with many units reported as dirty, poorly maintained, and having broken fixtures (e.g., shower heads, faucets, doors). Issues with cleanliness, stained bedding, mold, and bedbugs have been flagged as major problems. Smoke and mildew odors, non-functioning air conditioning, and broken locks are common concerns. The property has two floors with no elevator, which may make carrying luggage to upper rooms inconvenient.

The property does not have a restaurant. A continental breakfast of waffles, breads, bagels, blueberry muffins, and cereal is sometimes available, but it has been discontinued during renovations without compensation. Vending machines for drinks and snacks are on site. For full meals, guests must rely on nearby chain restaurants within a short drive.

The 24-hour front desk staff can assist with requests, though service quality varies widely. Free daily housekeeping is provided. Parking is free and does not require a reservation. Accessibility features include wheelchair-accessible rooms, roll-in showers, grab rails, and Braille signage. Safety equipment includes key card access, CCTV, and smoke alarms. The hotel offers free Wi-Fi to all guests and free local calls. No laundry or business center is available. A key deposit (reported as $50) is charged at check-in and refunded at checkout, though refunds have not always been honored.