CITY EXPRESS BY MARRIOTT PLAYA DEL CARMEN, Playa del Carmen
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Key details
About the Hotel
Av Balamkanche, Lote 4, M-30, Playa del Carmen, 77710,
-
Close to Playacar Beach
Great
8.1
/10
4.0
3.6
/5
Highly rated by City Express By Marriott Playa Del Carmen guests
Attentive staff
Perfect location
Comfortable bed
Clean tables
Excellent amenities
Delicious breakfast
"The location was perfect for what we needed."
Leia from United States
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"Clean spaces, clean room."
Carrillo from United States
"The breakfast was good, more options on the menu and the staff is very respectful and kind."
Mariano from United States
"I have stayed there for a couple of times and they are always very attentive, nice and are always cleaning tables, and constantly resupplying all the food and beverages."
Rocío from Mexico
"Fatima the desk representative along with the rest of the staff went out of there way to take care of all my needs."
Del G
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Rooms: Comfort and Amenities
City Express Playa del Carmen offers 135 air-conditioned rooms. Each room features a flat-screen TV with cable channels and a work desk. Amenities include ironing facilities, heating, air conditioning, and tea/coffee makers. Free toiletries and AM/FM alarm clocks are provided. Certain rooms have kitchenettes equipped with a refrigerator, dishwasher, and microwave.
Dining: Breakfast Area
Guests can enjoy complimentary breakfast from Monday to Friday, 6:00 AM to 10:30 AM. The hotel prepares everything with fresh products. There is a breakfast area for guests.
Leisure: Pool and Gym
City Express Playa del Carmen features a year-round outdoor pool and a fitness centre. Guests have free access to Beach Club Mr Frogs. Additional facilities include a gymnasium. The hotel offers access to an accessible entrance to the on-site pool and fitness center.
Location: Riviera Maya Hub
This modern hotel is 1.8 km from Playa del Carmen Beach and 5 km from Playa Del Carmen, Quintana Roo. It is a 10-minute drive from Xcaret and Xplor Parks. Nearby landmarks include City Club (0.5 km), Casa Tzutuhil (1 km), and Quinta Avenida (2 km). Cozumel International Airport is 21 km from the property. The hotel is near Playacar beach.
Services: Reception and Accessibility
The hotel has a 24-hour reception where guests can use safety deposit boxes. The property has elevators and accessible routes from the public entrance. Meeting spaces are accessible. Room and suite access is through the interior corridor. The hotel staff has hard of hearing personnel. There is a Business Centre.
Must-do experiences
Savor authentic tacos at Taquería El Fogón after sunset.
Visit the Frida Kahlo Museum for a dive into Mexican art.
Relax at the beautiful Playa Akumal, known for sea turtles.
Stroll through the bustling 5th Avenue for local shopping.
Experience a cenote swim at Gran Cenote, a true local gem.
Choose your room type
City Express By Marriott Playa Del Carmen — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
Double Room Two Double Beds
2 persons
22 sq. feet
2 Double beds
Air conditioning
Heating
room details
Queen Room
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Heating
room details
King Suite
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Hotel Price Calendar
Check availability and prices for your dates
July 2026 - July 2027
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Check-in/ Check-out
Facilities
What's included at City Express By Marriott Playa Del Carmen — facilities and services available during your stay
Facilities: Great
8.1/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Shallow end
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Av Balamkanche, Lote 4, M-30, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa Del Carmen
Top Attractions
Activities
Dining
Entertainment
Cenote Calavera
10 minutes walking
Natural swimming hole with crystal clear water attracts diving enthusiasts. Unique for its three openings and beautiful surroundings.
Zona Arqueologica Playa del Carmen
15 minutes walking
Historic Mayan ruins offering insight into ancient civilization. Notable for its preserved structures and proximity to the beach.
Cenote Misterio Maya
35 minutes driving
Lush cenote boasting underwater caves and lush jungles, ideal for both relaxation and adventure. Offers guided tours.
Xaman Ha Aviary
10 minutes walking
Wildlife sanctuary featuring exotic birds in a serene environment. Great for families and nature lovers wanting to relax outdoors.
Snorkeling Tours
15 minutes driving
Reef snorkeling tours available for thrill-seekers showcasing colorful marine life. Group bookings may be required.
Yoga Classes
10 minutes walking
Relaxing yoga sessions offered at nearby studios, designed for all levels. Perfect for unwinding amidst Playa's vibrant energy.
Bike Rentals
10 minutes walking
Biking along coastal paths and through parks provides a scenic exploration. Rentals available at various local shops.
Shopping at Quinta Avenida
30 minutes walking
Famous pedestrian street ideal for shopping, dining, and people-watching. Home to diverse shops and local artisan markets.
Celia Tacos
1 minute walking
Casual taco spot specializing in authentic Mexican flavors and fresh ingredients. Famous for their spicy salsas.
De la Burger
4 minutes walking
Casual dining atmosphere with gourmet burgers, vegetarian options available. Known for their unique toppings and friendly service.
Excel Sense Rooftop
12 minutes walking
Rooftop dining offering beautiful views and a varied menu. Reservations recommended for sunset dining experiences.
El Gran Taco de Playa
11 minutes walking
Local favorite known for its hearty, flavorful tacos. Casual setting suitable for families and groups.
Los Fundadores Park
20 minutes walking
Family-friendly park often hosting live performances. Features playgrounds and open spaces for enjoying the outdoors.
Coco Bongo
15 minutes driving
Famous nightlife venue known for its vibrant shows and parties. Ideal for those looking to experience Playa's nightlife.
Kool Beach Club
28 minutes walking
Trendy beach club with daybeds, cocktails, and live DJs. Great for socializing and enjoying the beach vibe.
Jazz Club
20 minutes driving
Cozy venue offering live jazz music. Ideal for couples seeking a relaxing night with fine wine and excellent music.
Getting around
City Centre
Playa del Carmen 17 min · 4600 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 15 min · 4000 ft
Cozumel (CZM) 48 min · 19.8 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 1 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel City Express By Marriott Playa Del Carmen guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
5
Number of rooms:
135
Guest Reviews and Ratings
What guests said after staying at City Express By Marriott Playa Del Carmen
Review score
Based on 154 verified reviews
7.9 /10
Very good
80 %
Recommend
Breakfast
8.3/10
Cleanliness
8.4/10
Comfort
8.2/10
Facilities
8.1/10
Free WiFi
8.4/10
Location
8.4/10
Paid Wi-Fi
6.6/10
Staff
8.3/10
Value for money
8.0/10
Pros
Clean rooms
Friendly staff
Cons
Limited breakfast variety
Guest reviews
based on 777 reviews
3.5/5
based on 347 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About City Express By Marriott Playa Del Carmen
What is the distance from City Express By Marriott Playa Del Carmen to Playa del Carmen Beach?
The hotel is located 2 km from Playa del Carmen Beach.
What amenities can guests expect at City Express By Marriott Playa Del Carmen?
The hotel offers free Wi-Fi, a gym, an outdoor swimming pool, and 24-hour reception.
Is there parking available at City Express By Marriott Playa Del Carmen?
Yes, private parking is available on-site for free.
What are the check-in and check-out times at City Express By Marriott Playa Del Carmen?
Check-in is at 15:00 and check-out is at 13:00.
How far is City Express By Marriott Playa Del Carmen from Xcaret Park?
Xcaret Park is within a 10-minute drive from the hotel.
Which facilities are available for business travelers at City Express By Marriott Playa Del Carmen?
The hotel includes a business center and meeting room facilities.
What room amenities are provided in City Express By Marriott Playa Del Carmen?
Rooms feature air conditioning, a flat-screen cable TV, and a work desk.
Is breakfast included in the stay at City Express By Marriott Playa Del Carmen?
Daily complimentary breakfast is offered for guests from Monday to Friday from 06:00 to 10:30.
What recreational amenities are available at City Express By Marriott Playa Del Carmen?
The hotel features a year-round outdoor pool and a fitness center.
What is the closest airport to City Express By Marriott Playa Del Carmen?
The nearest airport is Cozumel International Airport, located 21 km from the hotel.
What languages do staff at City Express By Marriott Playa Del Carmen speak?
Staff members are proficient in both English and Spanish.