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Playa del Carmen
City Express By Marriott Playa Del Carmen
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75 photos
City Express By Marriott Playa Del Carmen Room photoCity Express By Marriott Playa Del Carmen Exterior photoCity Express By Marriott Playa Del Carmen Exterior photo

CITY EXPRESS BY MARRIOTT PLAYA DEL CARMEN, Playa del Carmen

Book here — the same hotel, at a lower price
up to 10% cheaper
than Booking.com
Check rooms and rates
From$40 /night
Check-in
01Aug
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room

About the Hotel

Av Balamkanche, Lote 4, M-30, Playa del Carmen, 77710-
Close to Playacar Beach

Key Highlights

Free private parking on site without reservation needed.

Complimentary shuttle service to the beach club three times daily.

Outdoor swimming pool open from 10:00 to 22:00 year-round with sun loungers and umbrellas.

Recently renovated rooms with air conditioning, flat-screen TV, and work desk.

Suites include a fully equipped kitchenette.

Within a 5-minute drive of Quinta Avenida and a 10-minute drive of Xcaret and Xplor parks.

Hotel Details

Location

The hotel is 2 km from Playa del Carmen Beach and a 5-minute drive from Quinta Avenida, with nearby restaurants and supermarkets within walking distance.
Situated on a main avenue, the property connects quickly to the rest of the city. Xcaret and Xplor parks are a 10-minute drive away, making it a practical base for tour days. A free shuttle runs three times daily to the beach club (Sr. Frogs y Kool Beach) - reservation required. 5th Avenue is about a 10-15 minute walk. The location is particularly convenient for those arriving by car, with free private parking on site.

Accommodation

Air-conditioned rooms feature flat-screen cable TV, a work desk, and a private bathroom. Suites add a full kitchenette with refrigerator, dishwasher, microwave, and tea/coffee maker.
All rooms are non-smoking and include heating, a safety deposit box, and free toiletries. Double rooms offer two beds, while suites have one bed and a well-equipped kitchenette - ideal for longer stays or self-catering. The property has been recently renovated, with clean, spacious interiors and comfortable beds. Some rooms may face the road; a quiet interior room can be requested for lighter sleepers. No rooms have a balcony.

Dining

A breakfast buffet is served daily, offering an American-style spread with hot dishes, fruit, cereals, juices, and 24-hour coffee/tea access. No restaurant on site.
The breakfast buffet provides good variety with attentive staff keeping items replenished. A coffee machine is available 24/7 for hot drinks. Since there is no restaurant on site, lunch and dinner need to be planned elsewhere. Vending machines offer snacks and drinks. Nearby dining options within a short walk include Celia Tacos (0.5 km), De la Burger (0.5 km), and Lucky Wings (0.5 km).

Wellness and Leisure

An outdoor swimming pool is open daily from 10:00 to 22:00, with a shallow end, sun loungers, and umbrellas. A fitness centre is available free of charge.
The pool is clean and well-maintained, offering a refreshing option after a day at the beach. Pool towels, sun loungers, and umbrellas are provided. The fitness centre is equipped for basic workouts. There is no spa on site. The beach club shuttle adds a convenient leisure option for reaching the coast.

Facilities and Services

Free Wi-Fi, free parking, 24-hour reception, luggage storage, safety deposit box, and a free shuttle service to the beach club are provided. Laundry services available for an extra charge.
Additional services include a business centre (free), meeting/banquet facilities (fee), daily housekeeping (free), and dry cleaning/ironing (fee). The property has a lift, facilities for disabled guests, and electric vehicle charging station. 24-hour security with CCTV and smoke alarms is in place. A vending machine for drinks and snacks is available. Check-in is quick and efficient. Luggage storage is free for early arrivals or late departures.
City Express By Marriott Playa Del Carmen Room photo
  • “The location was perfect for what we needed.”
    Leia from United States
    read full review
  • “Clean spaces, clean room.”
    Carrillo from United States
  • “The breakfast was good, more options on the menu and the staff is very respectful and kind.”
    Mariano from United States
  • “I have stayed there for a couple of times and they are always very attentive, nice and are always cleaning tables, and constantly resupplying all the food and beverages.”
    Rocío from Mexico
  • “Fatima the desk representative along with the rest of the staff went out of there way to take care of all my needs.”
    Del G
    read full review
8.2/10
Great

Guests were satisfied with their stay and would gladly return.

Highly rated by guestsof City Express By Marriott Playa Del Carmen
Attentive staffPerfect locationComfortable bedClean tablesExcellent amenitiesDelicious breakfast
  • Dining

    Breakfast Bonanza

    “The breakfast had many hot and cold options. There was coffee, juice and milk available. The food and beverages were constantly restocked.”

    Carlos from Spain
    Review on
  • Room Features

    Clean Comfort

    “The room was clean and comfortable. I had everything I needed for a pleasant stay.”

    Mei from China
    Review on
  • Guest Parking

    Easy Parking

    “I found the parking very convenient and accessible. It made coming and going so easy.”

    Rajesh from India
    Review on

Critical Operational Notes

  • No restaurant on site - vending machines offer snacks and drinks.
  • No airport shuttle service available.
  • Pets are not allowed.
  • Check-in from 15:00, check-out until 13:00.
  • Parking is free but outdoor and uncovered.

Most popular facilities

at City Express By Marriott Playa Del Carmen
Wi-Fi
Free parking
Luggage storage
24-hour services
Shuttle
Fitness/ Gym

Top Strategic Tips

  • 01

    Reserve the free shuttle to the beach club in advance, as seats are limited and fill quickly.

  • 02

    Choose a suite with a kitchenette for longer stays to prepare meals, since there is no on-site restaurant.

  • 03

    Use the 24-hour coffee machine for hot drinks throughout the day, especially after breakfast hours.

Choose your room type

City Express By Marriott Playa Del Carmen — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
    Double Room Two Double Beds
    2 persons
    22 sq. feet
    2 Double beds
    Air conditioning
    Heating
    room details
    Queen Room
    2 persons
    18 sq. feet
    1 King-size bed
    Air conditioning
    Heating
    room details
    King Suite
    2 persons
    18 sq. feet
    1 King-size bed
    Air conditioning
    Heating
    room details
Show all rooms

Hotel Price Calendar

Check availability and prices for your dates
August 2026 - August 2027
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Check-in/ Check-out

Facilities

What's included at City Express By Marriott Playa Del Carmen — facilities and services available during your stay
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

City Express By Marriott Playa Del Carmen Location

Av Balamkanche, Lote 4, M-30, Playa del Carmen, 77710
Explore Playa del Carmen
Explore Playa Del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Cenote Calavera
Cenote Calavera
10 minutes walking
Natural swimming hole with crystal clear water attracts diving enthusiasts. Unique for its three openings and beautiful surroundings.
Zona Arqueologica Playa del Carmen
Zona Arqueologica Playa del Carmen
15 minutes walking
Historic Mayan ruins offering insight into ancient civilization. Notable for its preserved structures and proximity to the beach.
Cenote Misterio Maya
35 minutes driving
Lush cenote boasting underwater caves and lush jungles, ideal for both relaxation and adventure. Offers guided tours.
Xaman Ha Aviary
Xaman Ha Aviary
10 minutes walking
Wildlife sanctuary featuring exotic birds in a serene environment. Great for families and nature lovers wanting to relax outdoors.
Snorkeling Tours
15 minutes driving
Reef snorkeling tours available for thrill-seekers showcasing colorful marine life. Group bookings may be required.
Yoga Classes
10 minutes walking
Relaxing yoga sessions offered at nearby studios, designed for all levels. Perfect for unwinding amidst Playa's vibrant energy.
Bike Rentals
10 minutes walking
Biking along coastal paths and through parks provides a scenic exploration. Rentals available at various local shops.
Shopping at Quinta Avenida
30 minutes walking
Famous pedestrian street ideal for shopping, dining, and people-watching. Home to diverse shops and local artisan markets.
Celia Tacos
1 minute walking
Casual taco spot specializing in authentic Mexican flavors and fresh ingredients. Famous for their spicy salsas.
De la Burger
4 minutes walking
Casual dining atmosphere with gourmet burgers, vegetarian options available. Known for their unique toppings and friendly service.
Excel Sense Rooftop
12 minutes walking
Rooftop dining offering beautiful views and a varied menu. Reservations recommended for sunset dining experiences.
El Gran Taco de Playa
11 minutes walking
Local favorite known for its hearty, flavorful tacos. Casual setting suitable for families and groups.
Los Fundadores Park
Los Fundadores Park
20 minutes walking
Family-friendly park often hosting live performances. Features playgrounds and open spaces for enjoying the outdoors.
Coco Bongo
15 minutes driving
Famous nightlife venue known for its vibrant shows and parties. Ideal for those looking to experience Playa's nightlife.
Kool Beach Club
28 minutes walking
Trendy beach club with daybeds, cocktails, and live DJs. Great for socializing and enjoying the beach vibe.
Jazz Club
20 minutes driving
Cozy venue offering live jazz music. Ideal for couples seeking a relaxing night with fine wine and excellent music.
Getting around
  • City Centre
    Playa del Carmen 17 min  ·  4600 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 15 min  ·  4000 ft
    Cozumel (CZM) 48 min  ·  19.8 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 1 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
5
Number of rooms:
135

Guest Reviews and Ratings

What guests said after staying at City Express By Marriott Playa Del Carmen
Review score
Based on 154 verified reviews
7.9 /10
Very good
80 %
Recommend
Breakfast
8.3/10
Cleanliness
8.3/10
Comfort
8.2/10
Facilities
8.1/10
Free WiFi
8.4/10
Location
8.4/10
Paid Wi-Fi
6.6/10
Staff
8.3/10
Value for money
8.1/10
Pros
Clean rooms
Friendly staff
Cons
Limited breakfast variety
Guest reviews
based on 777 reviews
3.5/5
based on 345 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About City Express By Marriott Playa Del Carmen
What is the distance from City Express By Marriott Playa Del Carmen to Playa del Carmen Beach?
The hotel is located 2 km from Playa del Carmen Beach.
What amenities can guests expect at City Express By Marriott Playa Del Carmen?
The hotel offers free Wi-Fi, a gym, an outdoor swimming pool, and 24-hour reception.
Is there parking available at City Express By Marriott Playa Del Carmen?
Yes, private parking is available on-site for free.
What are the check-in and check-out times at City Express By Marriott Playa Del Carmen?
Check-in is at 15:00 and check-out is at 13:00.
How far is City Express By Marriott Playa Del Carmen from Xcaret Park?
Xcaret Park is within a 10-minute drive from the hotel.
Which facilities are available for business travelers at City Express By Marriott Playa Del Carmen?
The hotel includes a business center and meeting room facilities.
What room amenities are provided in City Express By Marriott Playa Del Carmen?
Rooms feature air conditioning, a flat-screen cable TV, and a work desk.
Is breakfast included in the stay at City Express By Marriott Playa Del Carmen?
Daily complimentary breakfast is offered for guests from Monday to Friday from 06:00 to 10:30.
What recreational amenities are available at City Express By Marriott Playa Del Carmen?
The hotel features a year-round outdoor pool and a fitness center.
What is the closest airport to City Express By Marriott Playa Del Carmen?
The nearest airport is Cozumel International Airport, located 21 km from the hotel.
What languages do staff at City Express By Marriott Playa Del Carmen speak?
Staff members are proficient in both English and Spanish.

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City Express By Marriott Playa Del Carmen
Av Balamkanche, Lote 4, M-30, Playa del Carmen, 77710
Booking.com
Travellers review
8.2
City Express By Marriott Playa Del Carmen
trip-advisor
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