COMFORT SUITES HANES MALL, Winston-Salem

The property sits at the intersection of I-40 and Hanes Mall Boulevard, providing quick highway access for reaching downtown Winston-Salem (10 minutes) and other attractions such as the Lawrence Joel Veterans Memorial Coliseum (11 km) and Old Salem Museum & Gardens (10 km). Within a short walk are eight dining options including Papa Nachos, King's Crab Ahack, and Starbucks. The surrounding area is well-stocked with shopping and entertainment. For those without a car, the location is moderately walkable for errands and meals.

Room types range from quadruple rooms with two or three beds to king suites. Each unit features air conditioning, soundproof walls, tea and coffee-making facilities, and ironing equipment. Some rooms are wheelchair accessible with grab rails. The spacious layout suits families or longer stays. Practical details: rooms are carpeted and have a flat-screen TV. No rooms have balconies or jacuzzis. Noise from the corridor or upstairs can be noticeable in some units, and a few rooms have reported musty odours or maintenance issues. Bed comfort is generally praised, and water pressure is strong.

Breakfast includes a variety of options: scrambled eggs, sausage patties, bacon, fresh fruit, yoghurt, cereals, and pastries. The breakfast attendant keeps the area clean and stocked. If breakfast is not included in your rate, it costs $10 per person. The hotel has no restaurant or bar on site, but the surrounding area offers many dining choices within walking distance, including Carolina Ale House, Olive Garden, and Village Tavern.

The pool is surrounded by a fence and features a salt-water system. Pool hours and opening status vary by season; it may be closed during colder months. There is limited seating around the pool area. The fitness centre is equipped with cardio and strength-training machines, accessible free of charge. No spa or other leisure facilities are on site.

WiFi is free throughout the property, though connectivity can be inconsistent, particularly on upper floors. Parking is free and on-site, with no reservation needed. The front desk is staffed 24 hours. Other services include a business centre with computer and printer. Cots can be provided on request. The hotel is wheelchair accessible with some adapted rooms. No pets are allowed, and the entire property is non-smoking. Luggage storage may be available upon request. Accepted payment methods include major credit cards.