DOUGLAS INN & SUITES, Cleveland

Situated off Interstate 75, the hotel provides convenient access for travelers heading to Chattanooga (about 35 minutes away) or passing through the area. The location is well-suited for those visiting Lee University, the Cleveland city centre, or nearby attractions. A variety of dining options are within a short walk, including Jittery Joe's Coffee, Hardee's, Las Margaritas, Zaxby's, Bojangles', and Old Fort Restaurant, all within 0.3-0.5 km. The area is quiet and safe, with plenty of free on-site parking directly in front of the rooms.

The hotel offers a variety of room types, including King rooms with either inside or outside entrances, Double Queen rooms, and family suites with separate living and sleeping areas. All units include free Wi-Fi, a flat-screen TV with cable/satellite channels, air conditioning, heating, and a tea/coffee maker. Many rooms have been recently updated with walk-in rain showers, modern fixtures, ample USB ports, and good lighting. The family suite also includes a full kitchen with a stovetop, oven, and kitchenware. Seating areas with recliners or small tables are available in standard rooms. Some earlier reports indicated doors that scraped the floor or needed repair, but these issues are being addressed during ongoing renovations.

The hotel provides a complimentary continental breakfast each morning, featuring fresh waffles, biscuits and gravy, eggs, cereal, and coffee. The breakfast area is kept clean, and the food is generally sufficient for a quick start to the day. Coffee is always available, and staff may offer fresh coffee for early departures. There is no on-site restaurant, but several popular dining options are within a short walk, including a recommended Mexican restaurant, fast food, and a Cracker Barrel next door.

A fitness centre is available on site free of charge, providing basic exercise equipment for guests. There is no swimming pool or spa at the property.

The property offers a range of practical services: free Wi-Fi in all areas, free on-site parking (no reservation needed), a 24-hour front desk, express check-in/out, a lift, and a business centre with fax/photocopying facilities (additional charges apply). Laundry and dry cleaning are available for a fee. Daily housekeeping is not automatic; guests may request extra towels. The front desk staff are known for being friendly and helpful. Accessibility features include wheelchair-accessible rooms with grab rails, raised toilets, and lower sinks.