DRURY INN & SUITES KNOXVILLE WEST, Knoxville

The hotel is situated 16 km from the University of Tennessee and 26 km from McGhee Tyson Airport. Market Square and Knoxville Zoological Gardens are also within reach. Several dining options are within walking distance, including Chipotle Mexican Grill (0.5 km), Nama Sushi Bar (0.5 km), and Applebee's (0.5 km). The surrounding area offers shopping and other services within a short drive, making it a practical base for travellers needing access to the interstate without being far from urban amenities.

Accommodation options range from spacious double rooms and quadruple rooms to one-bedroom suites with separate living areas. Suites include a seating area with a sofa, and some are wheelchair accessible with adapted baths or roll-in showers. While rooms are generally clean and well-appointed, some travelers have noted that certain furnishings, including pillows and sofa beds, show signs of wear. Road-facing rooms may experience noise from the interstate, so lighter sleepers may want to request a quieter side. Temperature control has also been noted as less effective in some units, with cooling limited to around 20 °C. Bathrooms include a shower or bath, with walk-in options available in select rooms.

The breakfast spread typically includes items like eggs, sausage, biscuits and gravy, waffles, cereal, and a variety of juices, coffee, and hot chocolate. The evening Kickback features a rotating hot menu (e.g., pulled pork, tacos, hot dogs, mac and cheese) along with beer, wine, mixed drinks, and soft drinks-all included in the stay. The selection tends to be filling and well-stocked, though options can be limited for those with specific dietary restrictions or food allergies. Free popcorn is also available in the lobby from 4 p.m. to 8 p.m. Coffee is available 24/7.

The indoor/outdoor pool allows swimming even during cooler weather, and the adjacent hot tub provides relaxation. The fitness centre features modern, well-maintained equipment. Towels are provided at the pool area. The pool and hot tub are open until 10 p.m., offering flexibility for evening use. The facilities are generally clean and well-managed, though seating around the pool can be limited during peak times.

The property offers a business centre with computer and printer access, as well as meeting and banquet facilities for an additional charge. Daily housekeeping is included, with laundry and dry cleaning available for a fee. A vending machine for snacks and drinks is on-site. The front desk is staffed 24 hours and includes an ATM. Pets are allowed, though charges may apply. The hotel is non-smoking throughout, with accessible parking and lift access. Service from the front desk and housekeeping staff is generally noted as friendly and helpful, though response times on follow-up issues can vary.