GLENSTONE LODGE, Gatlinburg

The hotel is situated in the best-rated area of Gatlinburg, offering a peaceful setting while being within a 5-10 minute walk to the main strip and its attractions, shops, and restaurants. The free trolley stops right out front, providing easy access to downtown and the national park without needing to drive. While the walk is downhill to the parkway, the return is uphill - the trolley is a practical option for tired feet. Several dining options are within a few minutes' walk, including Sidney James Mountain Lodge Restaurant (0.5 km) and Bearland Grill (0.5 km). The location is also convenient for accessing the Great Smoky Mountains National Park, with the entrance less than 2 km away.

Room types range from standard rooms with exterior entrances (similar to a motel) to suites with separate bedrooms, living rooms, and balconies. Some rooms overlook the indoor pool atrium; these are convenient but can be noisier and have a strong chlorine smell. Balcony rooms face the front of the building and do not offer mountain views. Beds are generally clean and comfortable, though firmness varies. All rooms provide a mini-fridge and microwave. The bathroom is typically small with a tub/shower combo. Rooms with exterior doors can have drafts and noise from outside. For a quieter stay, request an interior room. Suites with a separate bedroom are available for more privacy.

The restaurant is open for breakfast and dinner, offering a breakfast buffet on weekends ($12.95) and breakfast sandwiches at the coffee shop on weekdays. Breakfast is not complimentary. The restaurant also serves pizza and other American dishes for dinner in the lobby. Smoky Mountain Brewery is 1 km away, and a Subway is within 0.5 km for alternative dining options. Vending machines for drinks and snacks are available on site. The restaurant can be busy during peak times.

The indoor pool area is a major draw, especially for families, with a two-tier design including a 3-1.2 m shallow section with a waterfall and a 6-2.7 m deep upper pool. The hot tub is adults-only from 22:00 to 23:00, but this rule is not always enforced. The seasonal outdoor pool is available but its opening depends on weather. The property also offers a sun terrace, a picnic area with BBQ facilities, and an indoor play area for children. A golf course and hiking trails are accessible within 3 km.

The hotel provides a 24-hour front desk, daily housekeeping, and an ATM/cash machine on site. Free Wi-Fi is available throughout the property, with the strongest signal in the lobby and pool area. The hotel is fully non-smoking and features a lift, accessible parking, and four ADA-designated rooms on the ground floor with roll-in showers. Meeting and banquet facilities are available for an additional charge, and the property has CCTV and key card access for security. A vending machine for drinks and snacks is located near the front desk. Luggage storage is available, though not explicitly listed, the front desk can assist. An EV charging station is located at a nearby property three buildings away.