HILTON CHARLOTTE UNIVERSITY PLACE, Charlotte

The hotel sits on a lake with a boardwalk behind the property, creating a relaxing setting. It is within walking distance of The Shoppes at University and numerous restaurants and shops (e.g., Delish Cakery and Bar Louie are 0.5 km away). The Verizon Wireless Amphitheater is less than 6 km away, and the PNC Music Pavilion is also nearby. The property's location on I-85 provides easy access to downtown Charlotte, and the complimentary shuttle covers a 8 km radius, excluding the PNC Music Pavilion. Car access is the most practical for exploring the wider area. While grocery stores are nearby, the hotel also has the University Cafe selling drinks, snacks, and sandwiches in the lobby.

Standard rooms offer double beds or a king bed. A limited number of executive-level rooms provide access to a private lounge. The hotel has completed some renovations, so newer rooms feature modern design. All rooms include a tea and coffee maker, mini-fridge, microwave, hairdryer, ironing facilities, a safe, and heating. The properties does not have rooms with balconies or private bathrooms. Some rooms are accessible, including those with roll-in showers. Rooms on higher floors offer better lake views and tend to be quieter. Some rooms have been reported to face road noise, and rooms near the stairs may have security concerns.

Fountainview Restaurant offers a breakfast buffet from 6:00 AM to 10:30 AM, available for a separate fee (US$22). A la carte breakfast is also available. Room service is available from 6 AM to 11 PM. The on-site Edgewater Bar and Grille serves lunch and dinner and has a bar area. The hotel also has a snack bar and vending machines. For quick purchases, the lobby's University Cafe sells drinks, snacks, and sandwiches.

The fitness centre is open 24 hours and contains modern equipment. The outdoor swimming pool is open seasonally from June and is available daily from 6 AM to 11 PM. The pool area includes sun loungers and beach chairs with a terrace. There is no indoor pool or spa. The lakefront grounds offer a scenic boardwalk with outdoor furniture and a sitting area. Some rooms with a jacuzzi are available through the Hilton reservation system, subject to availability.

The 24-hour front desk offers express check-in/check-out and a concierge service. An ATM is located on-site. The hotel has a business centre with free access and meeting/banquet facilities for an additional charge. Dry cleaning is available for an additional fee. There are no pet-friendly rooms (service animals exempted). Accessibility features include wheelchair-accessible rooms with roll-in showers, raised toilets, grab rails, and accessible parking. The property requires a key card access to enter the lobby after hours and has 24-hour security with CCTV and a safety deposit box. The hotel has a designated smoking area. Family-friendly features include family rooms, a kid-friendly buffet, and kids' meals for an additional charge. There are no on-site EV charging stations.