HOLIDAY INN FRANKLIN - COOL SPRINGS BY IHG, Franklin

The hotel sits in a quiet area off I-65, providing a restful setting while keeping Franklin's shopping and dining within a short drive. Easy access to the interstate makes downtown Nashville about 25 km away, ideal for visiting the Johnny Cash Museum or Bridgestone Arena. Free on-site parking is available, and for airport trips, a taxi or rideshare is recommended as no shuttle is provided. The neighborhood is walkable, with several fast-food and casual dining options like Krystal, Mexicali Grille, and Starbucks all within a 5-minute walk, plus larger shopping at CoolSprings Galleria nearby.

Accommodation options include double rooms with 2 or 3 beds, suites with a sofa bed and an extra TV, and disability-access rooms. All rooms feature a private bathroom with a bath and shower, plus a tea and coffee maker, ironing facilities, and free toiletries. While many find the rooms clean, spacious, and comfortable, there are consistent reports of worn carpet, chipped paint, and outdated furnishings in some units. Noise can be an issue near the elevator and ice machine, so requesting a room away from these is recommended. The property's age is apparent, but rooms are generally functional and well-suited for travelers prioritizing location and practical amenities over modern decor.

Breakfast is available daily for a charge of $10 per person. It is an American buffet with hot items, cereals, pastries, and beverages. Some report a good variety and fresh food, while others note that service can be slow or that items may run out. The on-site restaurant, Tuning Forks, serves American cuisine in a modern setting and is open for dinner, with a bar adjacent for drinks and casual food. For additional variety, numerous chain restaurants (Dunkin', Starbucks, House of India) are within a 5-minute walk, and the area offers many casual and fast-food options. The property does not offer a complimentary breakfast.

The outdoor swimming pool is open seasonally, typically from spring through fall, with hours from 10:00 AM to 9:30 PM. It has a shallow end and is fenced for safety. The fitness centre is free and accessible around the clock, equipped with basic cardio and strength equipment. For year-round swimming, the pool is not heated. No spa or wellness centre is on site. The hotel also features a shared lounge/TV area and a vending machine for snacks and drinks.

Free public parking is available on site with no reservation required, including an electric vehicle charging station. Internet is free throughout the property. The 24-hour front desk offers express check-in/check-out and a tour desk. A business centre is available free of charge, and meeting/banquet facilities can be arranged for an additional fee. Laundry service is available for a surcharge, and daily housekeeping can be requested. The hotel is pet-friendly with a one-time fee; service animals are welcome. Accessibility features include facilities for disabled guests and a lift. Safety measures include 24-hour security, CCTV, key card access, smoke alarms, and safety deposit boxes.