INFANTA MERCEDES, Madrid

The hotel sits on a quiet street in the Cuzco business and shopping district. Chamartín train station and IFEMA fairground are easily reached via the nearby M-40 ring road. The neighbourhood is safe and has a park opposite, along with several restaurants, cafés, and a Carrefour supermarket within a few blocks. The metro journey to central Madrid takes about 15 minutes, and taxis to the airport take roughly 20 minutes.

Room sizes vary; some are more compact than the photos suggest, particularly attic rooms. Soundproofing between rooms and the corridor is limited, so street and neighbour noise can be audible. Beds are generally comfortable, though a few reports mention hard mattresses. Cleanliness is typically good, but some rooms have signs of wear such as scratched furniture or outdated bathrooms. Rooms do not have balconies; some offer views over a quiet park. Family rooms with extra beds are available.

Breakfast offers good value with a decent selection that is replenished regularly. The hotel does not have a full-service restaurant for lunch or dinner, but a lobby bar serves drinks. The surrounding area has numerous dining options within a short walk, including Spanish, Nepali, and Italian restaurants, as well as fast food and classic bars.

Additional services include a concierge, tour desk, fax/photocopying, and a free safety deposit box. Security features include 24-hour surveillance, CCTV, smoke alarms, and a security alarm. The hotel is fully non-smoking, has a lift, and offers family rooms. Pets are not allowed. Early check-in is possible if rooms are ready, and check-out is at 12:00. The meeting room can be used for events or business gatherings.