Wi-Fi is available free of charge throughout the property, but signal strength in rooms can be limited. Daily housekeeping is included and includes bed-making and towel changing. Luggage storage is free but is left in an unlocked area near the reception; guests should not leave valuables. Check-in is between 15:00 and 22:00, with a late fee after 22:00; check-out is by 11:00, with a possibility of a later check-out if arranged in advance. The reception is not staffed 24/7; communication is via WhatsApp or phone, and response times can be slow. The property has no lift, no parking, and no airport shuttle. Safety features include CCTV in common areas, fire extinguishers, smoke alarms, security alarm, and key access. Accepted payment methods are Visa, Maestro, CartaSi, MasterCard. City tax must be paid in cash at check-in.