The Palms Hotel Key West Exterior photoThe Palms Hotel Key West Exterior photoThe Palms Hotel Key West Exterior photo

THE PALMS HOTEL, Key West

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Check rooms and rates
From$147 /night
Check-in
20Aug
Check-out
21Aug
Rooms and Guests2 Guests, 1 Room

About the Hotel

820 White Street, Key West, 33040-
Close to Duval Street

Key Highlights

Heated saltwater pool open year-round with a pool bar and complimentary towels.

Free continental breakfast served poolside each morning including hot items and fresh fruit.

Free Wi-Fi throughout the property.

Within a 15-minute walk of Duval Street and many Key West attractions.

Free on-site parking (limited, first-come) and free street parking options.

Pet-friendly with designated rooms; bicycle rentals available on site.

Hotel Details

Location

Located a 15-minute walk from Duval Street and within walking distance of Key West's top attractions, the hotel sits in a quiet residential area near local eateries.
The Southernmost Point is 2 km away, and Key West International Airport is a 9-minute drive. No shuttle is available, but the Duval Loop bus stops a few blocks away ($3 per ride). Street parking is free on Olivia and Pine Streets for up to 3 days - avoid marked 'Residential Only' or 'Permit Only' spaces. Several restaurants (Pescado, Mo's, Cafe Sole) are within a 5-minute walk. Higgs Beach and Fort Zachary Taylor are about 20 minutes on foot. The peaceful neighborhood offers a convenient base while staying clear of the Duval Street bustle.

Accommodation

Rooms are compact but clean, featuring flat-screen TVs, ceiling fans, mini-fridges, and private bathrooms. Some units include kitchenettes or separate seating areas.
Room types range from standard doubles to two-bedroom suites and a villa with a full kitchenette. The Attic Suite has low ceilings; other rooms can be very small with limited closet space. Many rooms face the pool or road - poolside rooms may have noise and reduced privacy due to thin curtains. Soundproofing between rooms and floors is minimal. Air conditioning units are older and can be noisy; some rooms lack heating. Bathrooms are small with tight showers; one room has an external private bathroom. Request a second-floor room away from the pool for a quieter stay. Pets are allowed in specific rooms for a nightly fee. No rooms have balconies.

Dining

A free continental breakfast is served daily poolside from 8am to 11am, with hot and cold options including bagels, eggs, fruit, cereal, and coffee.
The breakfast buffet includes French toast, hard-boiled eggs, sausage, yogurt, fresh fruit, and Colombian coffee, tea, and juices. It is set up at the Tiki bar by the pool; seating is limited. For early risers, Sandy's diner two blocks away opens at 5am. There is no full restaurant on site, but the pool bar serves drinks and light snacks during the day and holds a daily happy hour. Several nearby restaurants (Pescado, Mo's, Cafe Sole) offer dinner options within a short walk.

Wellness and Leisure

The heated saltwater pool is open year-round with a pool bar, loungers, and umbrellas. Bicycle rental is available for an extra charge.
The pool is maintained at 85-30.6 °C and is open daily from 8am to 10pm. Towels are provided free of charge. The pool bar operates seasonally and offers happy hour specials. The property also has a picnic area with BBQ facilities and a tropical garden. Bicycle rental is $30-$50 per day (bikes may be older). Golf courses are within 3 km. There is no spa or fitness center. The pool area can be lively during the day; it serves as a social hub.

Facilities and Services

Free Wi-Fi, luggage storage, daily housekeeping, and a safety deposit box are available. Parking is free but limited on a first-come basis.
The front desk is open from 8:30am to 10pm daily. Check-in hours are 3pm-9pm; late arrivals must pre-arrange. Room service is available during limited hours. Concierge and tour desk services are offered. Vending machines provide snacks and drinks. Bicycle rental can be arranged. No laundry on site, but a laundromat is 3 minutes away. Pets are allowed in designated rooms for a fee (see Critical Operational Notes). 24-hour security with CCTV and key access is in place. Daily housekeeping and free luggage storage are included. Fax/photocopying are available free of charge.
Highly rated by guestsof The Palms Hotel
Free breakfastComfortable bedFriendly staffPerfect size roomsHot water
  • Dining

    Morning Fuel

    “Breakfast was included and filling. It included waffles, cereal, yogurt, juice, and more.”

    Mei from China
    Review on
  • Room Features

    Complete Comfort

    “The suite was bigger than expected. I enjoyed having access to the full-size fridge and stove top.”

    Hans from Netherlands
    Review on
  • Guest Parking

    Easy parking

    “Parking wasn't a hassle. There are spaces in the rear, and street parking is also available.”

    Chloe from Canada
    Review on

Critical Operational Notes

  • Free on-site parking is extremely limited and first-come, first-served; street parking is available but may require a walk, especially during events.
  • No restaurant on the property - only a continental breakfast buffet and a pool bar.
  • Check-in between 15:00 and 21:00; late arrivals must be pre-arranged. Check-out at 11:00; late departure incurs an extra night's charge.
  • Pets allowed in specific rooms for $35-$45 per night (depending on weight), maximum two per room.
  • Smoking only permitted in the designated area at the front of the building.

Most popular facilities

at The Palms Hotel
Wi-Fi
Luggage storage
24-hour services
Food/ Drinks
Swimming pool
TV

Top Strategic Tips

  • 01

    Arrive early to secure one of the limited free parking spots in the back lot; otherwise plan on street parking on Olivia or Pine Streets, avoiding marked 'Residential Only' spaces.

  • 02

    Request a room away from the pool area if noise or lack of privacy is a concern - poolside rooms can be lively and have limited window coverings.

  • 03

    Book a pet-friendly room in advance if traveling with a dog or cat; nightly fees apply based on weight.

  • 04

    If arriving after 9pm, contact the hotel ahead to arrange check-in instructions as the front desk closes at 10pm.

Choose your room type

The Palms Hotel — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
  • Standard Queen Room Two Queen Beds
    2 persons
    20 sq. feet
    2 King Size Beds
    Air conditioning
    Coffee machine
  • Quadruple Room Private External Bathroom
    2 persons
    20 sq. feet
    2 King Size Beds
    Air conditioning
    Coffee machine
  • Queen Room
    2 persons
    16 sq. feet
    1 King-size bed
    Air conditioning
    Coffee machine
Show all rooms

Hotel Price Calendar

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August 2026 - August 2027
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Check-in/ Check-out

Facilities

What's included at The Palms Hotel — facilities and services available during your stay
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Golf course

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Poolside snack bar
  • Picnic area/ Tables

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • BBQ facilities

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
Show more

The Palms Hotel Location

820 White Street, Key West, 33040
Explore Key West
Explore Key West
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
The Ernest Hemingway Home and Museum
The Ernest Hemingway Home and Museum
15 minutes' walk
Historical home of author Ernest Hemingway, featuring guided tours and beautiful gardens.
Duval Street
Duval Street
16 minutes' walk
Famous street lined with shops, bars, and restaurants, vibrant atmosphere perfect for strolls.
Southernmost Point
Southernmost Point
20 minutes' walk
Iconic buoy marker representing the southernmost point of the continental US, great photo opportunity.
Key West Butterfly and Nature Conservatory
Key West Butterfly and Nature Conservatory
20 minutes' walk
Immersive tropical environment with hundreds of butterflies, educational exhibits, and guided tours.
Key West Water Sports
10 minutes' drive
Thrilling water sports like jet skiing and parasailing available, rentals and guided tours offered.
Yoga on the Beach
10 minutes' drive
Relaxing yoga sessions held on the beach, available year-round, great for stress relief and wellness.
Pescado
2 minutes' walk
Seafood-focused eatery with a laid-back vibe and fresh catches, perfect for casual dining.
Jose's #2 Latin Food
4 minutes' walk
Vibrant Latin cuisine restaurant, known for flavorful dishes and friendly atmosphere, vegetarian options available.
Green Parrot Bar
20 minutes' walk
Iconic bar offering live music and a lively atmosphere, great for relaxing and enjoying a drink.
Key West Theater
5 minutes' drive
Local theater showcasing a variety of performances, including plays and live music events for all ages.
Getting around
  • City Centre
    Key West 12 min  ·  3300 ft
  • Airports
    Key West International (EYW) 8 min  ·  3.2 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-21:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel The Palms guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of rooms:
32

Guest Reviews and Ratings

What guests said after staying at The Palms Hotel
Review score
Based on 1362 verified reviews
8.3 /10
Great
86 %
Recommend
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.4/10
Free WiFi
8.7/10
Location
8.7/10
Staff
8.9/10
Value for money
7.9/10
Pros
Clean rooms
Friendly staff
Good location
Cons
No heat
Poor breakfast
Guest reviews
based on 2365 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The Palms Hotel
What are the check-in and check-out times at The Palms Hotel?
Check-in is at 15:00 and check-out is at 11:00.
What is the proximity of The Palms Hotel to Key West International Airport?
The Palms Hotel is 5 km from Key West International Airport.
How far is The Palms Hotel from Duval Street?
The hotel is approximately 2 km from Duval Street.
What amenities are available at The Palms Hotel?
The hotel features an outdoor heated pool, a picnic area, and free Wi-Fi.
Is breakfast offered at The Palms Hotel?
A daily continental breakfast is available for an additional charge of 3 USD.
Is parking available at The Palms Hotel?
Limited free parking is available on a first-come, first-served basis.
What dining options are near The Palms Hotel?
Nearby restaurants include Pescado (0.5 km), Mo's Restaurant (0.5 km), and Seven Fish (0.5 km).
What recreational activities does The Palms Hotel offer?
Guests can enjoy bicycle rentals and an outdoor swimming pool.
What room amenities can guests expect at The Palms Hotel?
Rooms include air conditioning, a flat-screen TV, and coffee/tea-making facilities.
Which attractions are close to The Palms Hotel?
Major nearby attractions include the Ernest Hemingway Home and Museum (2 km) and Florida Keys Eco-Discovery Center (1 km).
Does The Palms Hotel have a business center?
Yes, there is a business center available for guests' needs.

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