AC HOTEL AVENIDA DE AMERICA BY MARRIOTT, Madrid

The hotel is situated in a practical neighbourhood with good transport links. Cartagena metro station is just a 3-minute walk away, with buses and metro connecting to central Madrid in about 15 minutes. Atocha station is 4 km away (20 minutes by taxi, 40 minutes by metro). The National Music Auditorium and Las Ventas Bull Ring are a 15-minute walk. For airport transfers, bus 200 from Avenida de América station takes 20-30 minutes and costs around €1.50, making it a cheaper and direct alternative to a taxi. The surrounding area has a Lidl supermarket and several local restaurants and cafés within a 5-minute walk.

Rooms are generally spacious and clean, with comfortable beds and good bathroom amenities including a hairdryer and toiletries. The twin and double rooms offer soundproof walls and a tea and coffee maker. Exterior rooms come with a small lounge area, slippers and bathrobe. Singles are compact with a single bed and reading lamps. Road-facing rooms can be noisy, especially with morning traffic and nearby construction, so rooms at the back or higher floors are quieter. Wardrobe space is limited in some rooms as the safe, fridge and coffee maker are housed inside it. Air conditioning and heating performance can be inconsistent, and extra blankets are not provided. Room servicing is daily, but some report occasional disruptions. Free coffee and tea are available in the room.

The breakfast buffet offers a variety of items including fruits, pastries, cereals, bacon and tortilla. Hot eggs are available at an extra charge. The quality and selection have been described as standard, with some preferring to eat out. The TalCual restaurant serves Mediterranean cuisine with vegan and gluten-free options, open from 10:00 to 23:00 Monday to Thursday, and 11:00 to 23:00 Friday to Sunday. For those wanting a quick bite, the 24-hour shop stocks snacks, chocolates and drinks. Nearby cafés and restaurants within a 2-minute walk offer additional dining choices.

The fitness centre is equipped for a basic workout and is free for all guests. It is generally uncrowded, which can be an advantage for those wanting to use it without waiting. Massage services are available at an additional charge. No other leisure facilities such as a pool, spa or sauna are present. The gym's opening hours align with the hotel's 24-hour reception, but it is recommended to check operational hours at check-in.

The hotel offers a range of services including a 24-hour front desk, currency exchange, and luggage storage at no extra cost. Free high-speed WiFi is available throughout the property. Meeting and banquet facilities can be arranged for an additional charge. Laundry, dry cleaning and ironing are available for a fee. A 24-hour shop sells toiletries, drinks, snacks and electronics. The property is wheelchair-accessible with features like a lower bathroom sink, grab rails and a lift. There is no shuttle service; the best transport option for the airport is bus 200. Electric vehicle charging stations and a parking garage are available. Staff are generally described as helpful and friendly.