STERLING, Madrid

The hotel sits 200 metres from Santo Domingo Metro station (line 2) and is steps from Gran Via, Madrid's main shopping and entertainment thoroughfare with theatres, cinemas, shops, and bars. Puerta del Sol and the Royal Palace are each a 10-minute walk. Plaza de España, Malasaña, and Chueca districts are within easy walking distance. The nearest metro stations are Noviciado and Plaza España. A taxi from Madrid-Barajas airport costs about €33. For those arriving by car, a public parking garage is available nearby for €33-34 per day (no reservation needed, but early return of the ticket for validation is required).

Room types include single, twin/double, triple, and family rooms. All feature air conditioning (seasonally controlled), heating, soundproof walls, parquet floors, a minibar, and a private bathroom with a bath or walk-in shower and hairdryer. Family rooms accommodate up to 4 people and may include a terrace. A number of rooms have a furnished balcony or terrace with city or street views - these should be specifically requested. Rooms classified as 'interior' look onto a lightwell or internal courtyard and receive little natural light. Economy rooms have limited views. Extra beds and cots are available on request at a charge. The hotel does not have connecting rooms.

Breakfast is served in the hotel's dining room from approximately 7:00-10:30 and includes bread, pastries, cold meats, cheese, yogurt, fruit, cereal, coffee, and tea. Gluten-free products are available on request. There is no on-site restaurant, bar, café, or room service. The Gran Via area provides a wide range of nearby dining options, from bakeries and supermarkets within a few steps to numerous restaurants, bars, and cafes within a 5-minute walk (e.g., Scone, Cafe Angelica, Luna Rossa, El Perol, Txapela, Bar Padrao).

The hotel does not have a spa, swimming pool, or gym. Leisure is focused on exploring the city on foot: Gran Via, the Royal Palace, Puerta del Sol, Malasaña, and Chueca are all within a 10-20 minute walk.

The hotel offers a 24-hour front desk, a tour desk, and free Wi-Fi throughout. Luggage storage is available (free of charge) before check-in and after check-out, making it easy to explore the city with no bags. A lift serves all floors. Accessibility: the hotel has rooms adapted for wheelchair users with adapted bathrooms. Business facilities include fax/photocopying for a charge. Safety features include key card access, CCTV in common areas, smoke alarms, and fire extinguishers. Pets are allowed for a fee of €15 per night. There is a wine/champagne service available for an additional charge. Cots are available but not free of charge. Daily housekeeping is provided.