COMFORT INN & SUITES AIRPORT-AMERICAN WAY, Memphis

Situated off Interstate 240, the hotel provides convenient driving access to downtown attractions such as FedEx Forum, the National Civil Rights Museum, and Beale Street. The Memphis airport is a short drive, and the free shuttle makes transfers simple. The immediate area has a higher crime rate; guests should use caution when walking outside the property. The hotel mitigates risks with fenced parking, CCTV, and a 24-hour front desk. For airport transfers, pre-arranging the shuttle is recommended.

Standard rooms offer either a double or quadruple configuration with tea/coffee makers, air conditioning, and seating areas. Spacious twin/double rooms and suites with jacuzzi tubs are available. Connecting rooms can be requested. Room condition varies: while some units are recently updated, others show signs of water damage, mold, or worn fixtures. It is advisable to inspect the room upon arrival and request a change if needed. Daily housekeeping is provided but may be inconsistent. No rooms have balconies.

The complimentary breakfast includes hot items such as scrambled eggs, make-your-own waffles, and biscuits with gravy, along with cold options like yogurt, cereal, and fresh fruit. Coffee and juice are available. The breakfast area can become crowded, and during peak times items may run out. The hotel does not have a restaurant or bar, but a vending machine offers drinks. Nearby dining options include fast food and casual restaurants within a short drive.

The indoor heated pool and hot tub are not operational and show no signs of reopening. There is no on-site spa, sauna, or fitness centre. For leisure, guests can visit nearby attractions such as Graceland or downtown Memphis. Within the property, limited relaxation options are available beyond in-room amenities.

WiFi is free throughout the hotel. Private parking is free and fenced. The 24-hour front desk provides express check-in/out and key card access. A business centre with copy/fax services and meeting rooms are available for a fee. The free airport shuttle runs 24/7 to Memphis International Airport and Graceland - guests must notify the front desk in advance. Daily housekeeping is complimentary but may be incomplete. Pets are allowed for $25 per night per pet (under 22.7 kg, max 2). Cash or debit payments require a $100 refundable deposit. Accessibility features include wheelchair-accessible rooms, grab rails, and a lift.