GREENTREE INN & SUITES PHOENIX SKY HARBOR, Phoenix

The hotel is located directly off I-10, making it a convenient base for travellers connecting through Phoenix Sky Harbor International Airport or attending events at nearby venues. Tempe Diablo Baseball Stadium is next door, and major attractions such as Arizona State University, the Phoenix Zoo, and Arizona Mills Mall are within a short drive. Several fast-food restaurants (Del Taco, Whataburger, Taco Bell, Panda Express) are within 0.5km on foot, and a Circle K convenience store is immediately next door. The surrounding neighbourhood includes a mix of commercial and industrial areas; the immediate vicinity can feel less secure at night, and navigating the hotel entrance requires turning into an alley behind a garage. For car-free exploration, the free airport shuttle covers airport transfers, but reaching downtown Phoenix or other central spots typically requires a paid Uber or personal vehicle.

Room types include options with two queen beds, one king bed, and various suite configurations (Junior King Suite, Two-Queen Suite, and King Suite). All rooms feature a mini-fridge, microwave, Keurig coffee maker, flat-screen TV with 60+ premium cable channels (including HBO), iron and ironing board, and a private bathroom with a bathtub-and-shower combination (some accessible rooms have walk-in roll-in showers). Suites provide additional space with a separate living area, pull-out sofa sleeper, dining table, wet bar, and two TVs. Some rooms have connecting interior doors ('Jack and Jill' doors) which can reduce sound privacy between adjoining rooms. Towels and bed linens are generally described as comfortable and clean. Pillows are reported to be small and firm. Air conditioning units may be noisy and, in a few cases, have had inconsistent cooling performance. Rooms facing the main road can experience traffic and airport noise; rooms on higher floors away from the road tend to be quieter. Rooms have carpeted floors and sealed windows that cannot be opened, so airflow depends entirely on the air conditioning system. Lobby and common areas have a modern décor, while guest room furnishings are more traditional and may show wear. Accessible rooms (King Suite with roll-in shower or bathtub with transfer seat, and One Queen Bed with roll-in shower) are available and include 32-inch wide doors, lower closet hanging space, and grab bars.

Breakfast is served Monday to Friday 6:00AM-9:00AM, Saturday and Sunday 7:00AM-10:00AM, and is included in the room rate. The buffet typically includes scrambled eggs, sausage, biscuits, waffles (with a make-your-own waffle station), cereal, yogurt, bread/bagels, fruit, and a coffee and juice bar. On weekends, additional items like scrambled eggs and sausage may be offered. Seating is in the lobby/reception area, and there is limited table space during peak times. Hot food items are replenished but may not always be fully stocked later in the service window. Breakfast food is not permitted to be taken to guest rooms. There is no on-site restaurant or bar (alcoholic beverages are sold at the front desk). For other dining options, several fast-food restaurants including Del Taco, Whataburger, Taco Bell, and Panda Express are within a 0.5km walk, and the Phoenix Zoo and Arizona Mills Mall area offer additional dining choices.

The outdoor swimming pool is open daily from 10:00AM to 10:00PM year-round, with sun loungers and beach chairs available. The pool area is partially shaded during parts of the day. Adjacent to the pool is a hot tub/jacuzzi. The fitness centre includes cardio equipment, though some machines may have limited availability during busy periods. The outdoor courtyard features a gas fire pit with seating, providing a comfortable evening gathering space. All wellness facilities are free to use. The pool water temperature is described as being on the cooler side even in warm weather, and the hot tub has been noted as clean and operational but may require attention to the surface finish. The property does not have a full spa or wellness centre beyond these facilities.

The hotel provides a free airport shuttle service available from 4AM to midnight. The shuttle is arranged through Uber or a VIP taxi; guests should call the front desk upon arrival at Phoenix Sky Harbor Airport to coordinate pickup and receive a voucher. For departures, the front desk books the ride to the airport. A 24-hour front desk offers concierge service, luggage storage (free), and an ATM on site. Free Wi-Fi is available throughout the property. Laundry facilities (washer and dryer) are on site for guest use, and a minimarket/vending machine area sells drinks and snacks. The hotel has two meeting rooms (available at an additional cost) and a 24-hour business centre. For security, CCTV covers common areas and the exterior, and guest rooms use key card access. Designated smoking areas are available outside; all rooms and interior spaces are non-smoking. The property is fully accessible: it has an accessible public entrance with automated door opening, accessible parking (including van-accessible spaces), an accessible route to the breakfast area, swimming pool, fitness centre, and business centre, ADA-compliant signage, Braille room numbers, roll-in showers in accessible rooms, grab bars, and low-height fixtures. The registration desk and elevator also meet accessibility standards. TTY and assistive listening devices are available for meetings upon request.