HAMPTON INN & SUITES KNOXVILLE-DOWNTOWN, Knoxville

The hotel sits on Henley Street, a busy downtown thoroughfare, and is directly opposite the Knoxville Convention Center. Market Square, the Women's Basketball Hall of Fame, World's Fair Park, and the Knoxville Zoo are all within a short walk or drive. The University of Tennessee campus is about a 10-minute walk, and Thompson-Boling Arena is 1 km away (roughly 16 minutes on foot). The area around the hotel offers a variety of restaurants and shops along Gay Street and Market Square. The hotel provides a business card for a local shuttle service, but does not operate its own shuttle. The attached parking garage allows guests to come and go freely.

The hotel offers a variety of room types including studios with a sofa bed and seating area, double rooms, family rooms, and quadruple rooms. All rooms are air-conditioned and feature tea and coffee facilities, ironing boards, and free toiletries. Some rooms have been recently renovated and are described as modern and well-appointed. The main concern is noise: rooms facing Henley Street experience heavy traffic sounds, sirens, and revving engines, often making sleep difficult even with the provided earplugs and white noise machine. Rooms on the back side of the property are much quieter. Luggage storage is available, and the front desk team is known for being helpful. Some reported issues include occasional maintenance needs and inconsistent housekeeping frequency.

Breakfast is included in the rate and runs until 10:00 AM. The buffet typically includes hot items such as scrambled eggs and sausage, make-your-own waffles, cereals, breads, yogurts, and fresh fruit. Gluten-free items are available upon request. Coffee and other hot beverages are provided. During busy periods, some items can run out, so arriving early is advisable. For guests who prefer different options, there are numerous restaurants within a 5-10 minute walk including Yassin's Falafel House, Calhoun's On The River, Kaizen Izakaya, and The French Market Creperie. A snack bar is also available on site, and free cookies are often offered in the lobby.

The fitness centre is a small room with a few cardio machines and a weight bench. Some equipment has been reported as not working or in need of maintenance. The indoor pool is typically open daily until 10:00 PM, though it has occasionally been closed during stays. There is no spa or wellness centre on the property. The hotel provides a comfortable space for casual exercise and a quick swim, but guests seeking a full gym experience may need to supplement their workout elsewhere.

The hotel offers free Wi-Fi throughout the property, a 24-hour front desk with express check-in/out, and daily housekeeping. Laundry service and a business centre are also free. Meeting and banquet facilities are available for an additional charge. On-site parking is in a multi-storey garage with in-and-out privileges; fees vary by booking source but generally range from $10 to $30 per night. The parking spaces are tight, so large trucks and SUVs may find them difficult. Valet parking is not offered. Pets are allowed with a $75 fee for up to two pets. A safe deposit box is available at reception. The hotel is fully non-smoking and wheelchair accessible with grab rails in toilets, Braille signage, and an elevator.