RESIDENCE INN BY MARRIOTT CHICAGO DOWNTOWN/LOOP, Chicago

The hotel sits in the architecturally significant Roanoke Building, placing it within a few blocks of State Street shopping, the Chicago Theatre, and the riverwalk. Midway Airport is 14 km away. The immediate area offers dozens of dining options within a 5-minute walk, including Protein Bar & Kitchen and Steadfast. For grocery runs, a 7-Eleven is right downstairs. The blue line is an easy walk for direct transit to O'Hare and other parts of the city. Feeling very safe while walking around this area, both during the day and at night, has been consistently noted.

The suites are designed for extended stays or families needing space. The kitchen comes complete with a stovetop, refrigerator, dishwasher, microwave, and kitchenware. Some rooms include a sofa bed, though the sofa bed can be thin and uncomfortable. King Bedroom Suites always have a door to the bedroom; about half of the Queen Bedroom Suites have a door. The rooms are generally considered spacious and clean, with good blackout curtains for sleep. Some suites have been noted as a bit dated or with old carpets. A request for a room away from the service elevator can help ensure a quieter night. The bathrooms are private and include a bath or shower, with roll-in shower options in accessible rooms.

Breakfast is included for all guests and is served each morning. The buffet offers a variety of items including eggs, bacon, sausage, pancakes, waffles, cereal, fresh fruit, yogurt, pastries, and beverages. The selection is generally well-regarded for its quality and variety, though it can become repetitive over a longer stay. The Roanoke Restaurant and bar, located on-site, offers American cuisine cooked in a modern display kitchen using a rotisserie and brick oven. It is open Monday through Friday from 11 AM to 11 PM, Saturday from 9 AM to 11 PM, and Sunday from 9 AM to 8 PM. A wide array of other dining options are within a short walk along Adams Street and surrounding blocks.

The fitness center is well-equipped and open at all hours. It features a partnership with Under Armour that provides a local, mapped running route for exploring the city by foot. Bicycle rental is available for an additional charge. The hotel also organizes walking tours. There is no pool or spa on the property.

Wi-Fi is free for all guests across the entire hotel. A business center with fax and photocopying is available for an additional charge, as are meeting and banquet facilities with expert planners. Laundry is self-service with 24-hour access, using credit card processors; detergent is available with cash. Guests can send and receive packages and letters. A convenience store and gift shop are on-site. Guest laundry, dry cleaning (fee), and daily housekeeping are all available. The front desk operates 24 hours, and luggage storage can be arranged on the first floor. The hotel is accessible with elevators, accessible routes, mobility-accessible rooms, and service animals are welcome. Security includes 24-hour security, CCTV, and safety deposit boxes.