SHILO INN SUITES HOTEL - BEND, Bend

The hotel sits on the banks of the Deschutes River, with ground-floor patios and upper-floor balconies providing river views from many rooms. It is adjacent to the Riverhouse Convention Center and within a short walk of several dining options including the on-site Currents at the Riverhouse, as well as Cafe Sharis Pies (0.5 km), McKay Cottage Restaurant (0.5 km), and Ihop (0.5 km). The property is across from a busy shopping area and close to the Old Mill District. Public parking is free on site with no reservation needed, though the hilly terrain can make walking around the immediate area somewhat challenging. The central location puts most Bend attractions within a short drive.

Accommodation ranges from standard rooms with two queen beds to larger suites with a king bed, fireplace, jetted tub, and full kitchenette. All rooms include a private bathroom, air conditioning, heating, cable/satellite TV, ironing facilities, tea and coffee facilities, a hair dryer, and free toiletries. Kitchenette rooms feature a two-burner stovetop, microwave, refrigerator, and ample cabinet space; however, they do not include basic cooking utensils, coffee cups, or dish soap - guests should bring these items. Smoking is not permitted in any room. The older building construction means noise from upstairs units can be audible; rooms away from the main road or on upper floors tend to be quieter. Rooms by the river or with a balcony offer the best views and outdoor seating.

Dining options are practical but limited to the evening meal on site. The attached Currents at the Riverhouse restaurant offers a dinner menu and bar, with reports of good food for the price. There is no continental breakfast, coffee, or morning meal service available at the hotel itself. For breakfast and other meals, guests have several nearby choices within a 0.5 km walk, including Cafe Sharis Pies, McKay Cottage Restaurant, and Ihop. A 20% discount for hotel guests is reportedly available at the on-site restaurant.

Wellness facilities include a year-round indoor pool with two jetted hot tubs, a seasonal outdoor pool, a sauna, a steam room, and a fitness centre - all free to guests. The indoor pool area is spacious, though the associated changing rooms and bathrooms have been noted as needing attention. Towels are not provided at the pool, so guests should bring their own or ask at the front desk. Operational hours for the indoor pool are 07:00 to 23:00. The outdoor pool operates seasonally, typically summer. For outdoor leisure, the river setting allows fishing and is within 3 km of golf courses and skiing.

The property provides free Wi-Fi throughout and free on-site parking (no reservation needed) with accessible spaces. The 24-hour front desk can assist with luggage storage and key card issues. Laundry services and meeting/banquet facilities are available for an additional charge. A vending machine offers drinks, but no ice machines were consistently functional. The hotel is pet-friendly for dogs only (max 2) with a nightly fee. Safety features include fire extinguishers, smoke alarms, and key card access. Guests should note that the front desk may be understaffed at peak times, leading to longer wait times, and that daily room servicing requires a specific request.