THE ROW HOTEL; BW SIGNATURE COLLECTION, San Jose

The hotel sits just off Highway 880, providing quick drives to San Jose International Airport (10 minutes), SAP Center, the Convention Center, and Great America Amusement Park (15 minutes). Santana Row and Westfield Valley Fair Mall are a 15-minute walk away, though the route involves crossing major intersections. A taco truck is directly across the street, and several dining options like Tacomania Inc and Korean Palace are 0.5 km away. For visits to Levi's Stadium, driving takes around 10 minutes. The immediate neighborhood includes a gas station and dispensary, which some find less appealing after dark, but the location remains highly practical for accessing key attractions and highways.

The Row Hotel offers a variety of room types including double, quadruple, and suites. All rooms include a coffee machine, microwave, refrigerator, and a TV with premium satellite channels. En suite bathrooms come with free toiletries (shampoo, body wash, lotion, hand soap) and a hairdryer. Select rooms and suites feature a jetted spa tub-rooms listed as 'Junior Suite with Jetted Tub' include this amenity, while standard suites have a walk-in shower. The property is a renovated older motel, so room finishes are modern but layouts vary. Some rooms have pedestal sinks and limited storage. Road-facing rooms experience significant traffic noise, especially during rush hours and at night; rooms on the quieter side of the building and higher floors away from the highway are recommended for light sleepers. Not all rooms have working hot water from the sink or shower, though many find the water pressure excellent once it arrives. Windows are not soundproofed, and noise from the nearby highway can be heard. The bed is comfortable, but some rooms have no headboard or have a bed on wheels. Some double rooms are quite spacious, while others feel compact.

The complimentary breakfast includes hot items such as eggs, sausage, and potatoes, alongside continental staples like bagels, cereal, yogurt, fresh fruit, and good coffee. The breakfast area is clean and well-stocked during service hours. The hotel has no restaurant, bar, or room service, but there is a vending machine for drinks and snacks. A popular taco truck is located directly across the street, and several dining options-including Tacomania Inc, Dia De Pesca, and Korean Palace-are within a 0.5 km walk. Santana Row, a 15-minute walk away, offers many more restaurant choices.

The property offers a complimentary fitness centre for guest use. The equipment is basic and some machines show signs of wear. There is no swimming pool, spa, sauna, or jacuzzi outside of the in-room jetted tubs available in select suites. The surrounding area offers shopping at Santana Row and Valley Fair Mall, as well as entertainment at Great America Amusement Park (15 minutes by car).

The hotel provides free high-speed Wi-Fi in all areas. Free public parking is available in an underground garage and does not require a reservation. Other facilities include a 24-hour front desk, luggage storage, express check-in/check-out, laundry service (for a fee), a business centre with fax/photocopying, and daily housekeeping. The property is wheelchair accessible and has a lift. Pets are allowed with a $35 per pet, per night fee (maximum two pets); service animals are free. Check-in is handled via a kiosk with a remote video attendant, which some find impersonal; at busy times there may be a brief wait. A $100 refundable security deposit is taken at check-in on a chip-enabled credit or debit card. The property has key card and key access, smoke alarms, and fire extinguishers. The on-site minimarket offers limited snacks and drinks.