Book here — the same hotel, at a lower price
up to 10% cheaper
than Booking.com
Owners access| Hotel information and booking website unofficial
logoMenu
About the Hotel
Select currency
  • ARS
    Argentina, Peso
  • AUD
    Australian dollar
  • BRL
    Brazilian real
  • CAD
    Canadian dollar
  • CNY
    Chinese yuan
  • CZK
    Czech koruna
  • DKK
    Danish krone
  • EUR
    Euro
  • HKD
    Hong Kong dollar
  • ILS
    Israeli new sheqel
  • JPY
    Japanese yen
  • MYR
    Malaysian ringgit
  • NZD
    New Zealand dollar
  • NOK
    Norwegian krone
  • PLN
    Polish zloty
  • GBP
    Pound sterling
  • RON
    Romanian leu
  • RUB
    Russian ruble
  • SAR
    Saudi riyal
  • SGD
    Singapore dollar
  • ZAR
    South African rand
  • KRW
    South Korean won
  • SEK
    Swedish krona
  • CHF
    Swiss franc
  • THB
    Thai baht
  • TRY
    Turkish lira
  • USD
    U.S. dollar
  • UAH
    Ukrainian hryvnia
My bookings
Contact us
Read our FAQs
Top destinations worldwide
Ready to Rise
Ready to Rise
warfield hotel
lankford hotel
broadway motel
staybridge suites austin airport
hotel la canopee paris
harcourt hotel
hotel caroline vienna
the z hotel
locanda fiorita
holiday inn express amsterdam north riverside
jo&joe vienna
hotel magenta
mola hostel madrid
hotel des arenes
grand hotel cannes
generator rome
Sleeper Hits
Sleeper Hits
residhome nice promenade hotel
hotel ca formenta venice italy
budgetel inn & suites columbus prices
hotel miami rzym
sangallo park hotel siena
rex hotel stockholm
hostel madrigal
potsdamer inn
easy hotel glasgow
hotel baco
hotel caron le marais
hotel five44
25 rue alain chartier
albergo delle drapperie
hotel oasi village
firenze hotel veneto
High Demand
High Demand
sheraton desert oasis villas scottsdale
sheraton broadway resort
hyatt place las vegas
moxy hamburg altona
cabinn metro
bayview resort
hilton garden inn ocean city oceanfront
palms place
pan american wildwood
hilton garden inn scottsdale old town
aloft austin south
hotel zed kelowna
landmark resort myrtle beach
casa blanca hotel brooklyn
ostello bello milano centrale
radisson hotel charlotte airport
In the Running
In the Running
hostel ozz nice
hotel le daum paris
don muang hotel
hotel elysa luxembourg paris
hotel philia rome
st christopher's inn berlin alexanderplatz
trylon hotel
hotel barrett rome
hotel balilla
women's only hostel prague
corte barozzi venice suites
apa hotel okachimachi eki kita
smart stay hotel station hauptbahnhof hostel
albergo garisenda bologna
hotel dwars amsterdam
wombats munich hostel
Surestay Plus Hotel By Best Western Gatlinburg Exterior photoSurestay Plus Hotel By Best Western Gatlinburg Exterior photoSurestay Plus Hotel By Best Western Gatlinburg Exterior photo
Hotels
United States
Gatlinburg
Surestay Plus Hotel By Best Western Gatlinburg

SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG, Gatlinburg

•
7.8|Very good
Check rooms and rates
From$57 /nightOnly on Our Website-10%
Check-in
09Nov
Check-out
10Nov
Guests
2 Guests

About the Hotel

218 Ski Mountain Road, Gatlinburg, 37738-3125-
Close to the Gatlinburg Convention Center

Key Highlights

Adjacent to Great Smoky Mountains National Park entrance and within a 10-15 minute walk to the Gatlinburg strip.

All rooms feature a shared balcony overlooking the Little Pigeon River.

Free hot breakfast with scrambled eggs, bacon, sausage, waffles, pancakes, fresh fruit, yogurt, and muffins.

Free parking and free WiFi in rooms.

Seasonal outdoor pool with sun loungers (open Memorial Day to Labor Day).

Spacious suites with sofa beds available.

Hotel Details

Location

Adjacent to Great Smoky Mountains National Park and a 9-minute walk from Ober Gatlinburg tram, the hotel is within a 10-15 minute walk to the Gatlinburg strip.
The hotel is 400 meters from the national park entrance and 2 km from Ripley's Aquarium and Mountain Mall. Cataract Falls is a 6-minute drive or a 45-minute walk along the Gatlinburg Trail. The Gatlinburg trolley stop is nearby, providing free access around town. Several restaurants are within a 5-minute walk, including Cicis, Old Dad's, and Luigi's Pizzeria. Free parking on site eliminates the need for paid lots.

Dining

A free hot breakfast is served daily, featuring scrambled eggs, bacon, sausage, waffles, pancakes, fresh fruit, yogurt, and muffins.
The breakfast buffet also includes gluten-free options like oatmeal and Cheerios, but no dairy-free milk or coffee creamer is provided. The hotel does not have a restaurant or room service, but vending machines offer drinks and snacks. Numerous restaurants are within a short walk for lunch and dinner, including Cicis (0.5 km), Bennett's Pit Bar-B-Que (0.5 km), and Luigi's Pizzeria (0.5 km).

Wellness and Leisure

The seasonal outdoor pool is open from Memorial Day to Labor Day, 8am-10pm, with sun loungers.
The pool is not heated. Sun loungers are provided poolside. Hiking and skiing are available off-site at nearby locations. There is no spa, jacuzzi, or indoor pool. The river-facing balconies offer a relaxing outdoor space with views and fresh air.

Facilities and Services

Free WiFi in rooms, free private parking (no reservation needed), 24-hour front desk, and a business centre are available.
The hotel has a lift, family rooms, and facilities for disabled guests (minimum requirements). Safety features include smoke alarms, CCTV in common areas, key card access, and fire extinguishers. The business centre is free to use; fax/photocopying is available for an additional charge. A vending machine provides drinks. Smoking is permitted only on shared balconies. No airport shuttle is available.
Surestay Plus Hotel By Best Western Gatlinburg Exterior photo
  • “The private balcony over the creek was an extra bonus of relaxation.”
    Katrice from United States
    read full review
  • “The creek facing balcony gives you that Gatlinburg feel.”
    Bradley from United States
    read full review
  • “The balcony over the river/creek was excellent.”
    Mswaim from United States
    read full review
  • “Excellent location. It was close to everything, but quiet and right on the river.”
    Cherilynn M
    read full review
  • “Hotel has a pool as well that is always nice to sit around and cool off.”
    infoP5873EC
    read full review
7.8/10
Very good

Guests were satisfied with their stay and would gladly return.

Highly rated by guestsof Surestay Plus Hotel By Best Western Gatlinburg
Spacious roomComfortable bedsHelpful staffClean poolRemodeled placeGood breakfast
  • Guest Parking

    Easy Parking

    “Parking was simple. I got a covered spot with elevator access. It made getting luggage to the room very easy.”

    Kevin from United Kingdom
    Review on
  • Bedroom

    Sleep Comfortably

    “The bed was one of the most comfortable ever. I slept great. My family felt the same way.”

    Alice from Australia
    Review on
  • Dining

    Breakfast Winner

    “Breakfast included eggs, sausage, and a pancake machine. The hot breakfast options were delicious and satisfying every morning.”

    Mike from Canada
    Review on
  • Room Features

    Riverside Bliss

    “The balcony overlooking the stream was amazing. The sound of the water was so relaxing. I will come back.”

    Emily from New Zealand
    Review on

Most popular facilities

at Surestay Plus Hotel By Best Western Gatlinburg
Free Wi-Fi
Free parking
24-hour services
Swimming pool
Lift
Meeting facilities

Top Strategic Tips

  • 01

    Book a room with a river-facing balcony to enjoy a quieter stay and scenic views.

  • 02

    Request daily housekeeping at check-in if you need room servicing during your stay.

  • 03

    Bring extra pillows if you prefer firmer support, as the standard pillows are thin.

  • 04

    Use the free parking and walk to the Gatlinburg strip to avoid traffic and paid parking lots.

Choose your room type

Surestay Plus Hotel By Best Western Gatlinburg — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
    • Surestay Plus Hotel By Best Western Gatlinburg Room photo
    King Room Disability Access
    2 persons
    205 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
    • Surestay Plus Hotel By Best Western Gatlinburg Room photo
    Queen Room Two Queen Beds Balcony
    2 persons
    205 sq. feet
    2 Queen Size Beds
    Air conditioning
    Balcony
    room details
    • Surestay Plus Hotel By Best Western Gatlinburg Room photo
    King Room Balcony
    2 persons
    205 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
Show all rooms

Hotel Price Calendar

Check availability and prices for your dates

Facilities

What's included at Surestay Plus Hotel By Best Western Gatlinburg — facilities and services available during your stay
Facilities: Very good
7.9/10Review score

General

  • Non-smoking rooms
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking

Business

  • Business centre
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool
  • Sun loungers

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Garden furniture
  • Ironing facilities

Media

  • AM/FM alarm clock
Show more

Surestay Plus Hotel By Best Western Gatlinburg Location

218 Ski Mountain Road, Gatlinburg, 37738-3125
Map view
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
5100 ft
Ski Lift
Gatlinburg SkyLift Park
3300 ft
Landmark
Ole Smoky Tennessee Moonshine
2800 ft
Convention Centre
Gatlinburg Convention Center
2300 ft
Landmark
Gatlinburg Space Needle
3300 ft
Theatre
Sweet Fanny Adams Theatre
1.1 mi
Landmark
Amazing Mirror Maze
2400 ft
Landmark
Souvenir shopping
4800 ft
Landmark
Anakeesta
1.1 mi
Amusement Park
Earthquake
4200 ft
Landmark
Ripley's Haunted Adventure
2600 ft
Museum
Hollywood Star Cars Museum
2600 ft
Landmark
Noah Bud Ogle Cabin
2100 ft
Museum
Gatlinburg Pinball Museum
2100 ft
Landmark
Ripley's Believe It or Not Gatlinburg
2300 ft
Museum
Christ in the Smokies Museum and Gardens
3000 ft
Nearby
1001 Parkway Suite 2
Ober Mountain
1700 ft
Ski Area
Ober Gatlinburg
600 ft
Gallery
Smoky Mountain Art Gallery
1900 ft
Winery
Sugarland Cellars
900 ft
River Rd
Gatlinburg Trail
700 ft
1001 Parkway Suite 2
Ober Gatlinburg's Wildlife Encounter
1600 ft
Shopping Area
Tramway Mall
1600 ft
Restaurants
Cicis
600 ft
849 River Road
Sidewalk Cafe at Ober Gatlinburg
1600 ft
1001 Parkway Suite 2
Bearland Grill & General Store
3900 ft
305 Historic Nature Trl
Slice Pizza Bakery
2900 ft
117 Historic Nature Trl Arcadia
Dunkin'
2800 ft
812 Parkway Ste 106 Ste 106
Funnel Cakes
4000 ft
745 Parkway
Explore Gatlinburg
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ober Gatlinburg
Ober Gatlinburg
3 minutes walking
A ski resort and amusement park offering year-round activities, from skiing in winter to wildlife encounters and ice skating.
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
19 minutes walking
Home to diverse marine life, this aquarium features hands-on exhibits and underwater tunnels for an immersive experience.
Gatlinburg SkyLift Park
Gatlinburg SkyLift Park
12 minutes walking
A scenic chairlift ride offers stunning views, and the SkyBridge is the longest pedestrian suspension bridge in North America.
Smoky Mountain Art Gallery
Smoky Mountain Art Gallery
5 minutes walking
Showcases local artwork, including paintings and pottery. A great spot to find unique souvenirs and gifts.
Ober Gatlinburg Ski Resort
3 minutes walking
Skiing and snowboarding in winter, plus mountain biking and hiking in summer make this a year-round destination.
Great Smoky Mountains National Park
4 minutes driving
A vast park featuring hiking trails and scenic vistas; perfect for nature walks or picnics among stunning landscapes.
Relaxing at Mynatt Park
6 minutes walking
A serene park with walking trails and picnic areas; ideal for unwinding amidst the beauty of nature.
Ziplining at Anakeesta
12 minutes walking
An exciting zipline adventure offering breathtaking views of the Smokies; thrill-seeking fun for all ages.
Cicis
Cicis
3 minutes walking
A casual pizzeria offering an all-you-can-eat buffet with various pizza options and salad bar; fun for families.
Sidewalk Cafe at Ober Gatlinburg
Sidewalk Cafe at Ober Gatlinburg
6 minutes walking
Relaxed eatery with mountain views, offering comfort food like burgers and sandwiches; perfect after a day of activities.
Bearland Grill & General Store
Bearland Grill & General Store
14 minutes walking
Serves hearty southern dishes; the rustic atmosphere adds charm. Notable for local specialties and casual dining.
Slice Pizza Bakery
Slice Pizza Bakery
11 minutes walking
A local favorite for artisanal pizzas and fresh ingredients; a cozy spot with both indoor and outdoor seating.
Gatlinburg Pinball Museum
Gatlinburg Pinball Museum
10 minutes walking
Interactive museum featuring classic pinball machines; great for family fun or a nostalgic trip down memory lane.
Ripley's Haunted Adventure
Ripley's Haunted Adventure
10 minutes walking
A thrilling haunted house experience filled with special effects and live actors; suitable for those seeking a scare.
Gatlinburg Convention Center
Gatlinburg Convention Center
9 minutes walking
Hosts various events and exhibits; a hub for community gatherings and shows, perfect for evening entertainment.
Live Music at Smoky Mountain Brewery
14 minutes walking
A lively brewpub offering craft beers, pizza, and live music events; great for a fun night out.
Getting around
  • City Centre
    Gatlinburg 18 min  ·  5000 ft
  • Airports
    McGhee Tyson (TYS) 115 min  ·  47.5 mi
    Asheville Regional (AVL) 208 min  ·  86.0 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A american breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2018
Number of floors:
7
Number of rooms:
52
Former name
Travelodge Inn & Suites

Guest Reviews and Ratings

What guests said after staying at Surestay Plus Hotel By Best Western Gatlinburg
Cleanliness
8.0/10
Comfort
8.0/10
Facilities
7.9/10
Free Wi-Fi
8.9/10
Location
8.8/10
Staff
8.2/10
Value for money
8.2/10
Pros
Good breakfast
Downtown location
Cons
Elevator issues
Unwelcoming receptionist
Guest reviews
based on 822 reviews
3.5/5
based on 1510 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews

Next best alternative

Consider them for your next trip.
Courtyard By Marriott Gatlinburg DowntownCourtyard By Marriott Gatlinburg Downtown
Gatlinburg, United States
8.660 reviews
169 USD/night
Quality Inn Creekside - Downtown GatlinburgQuality Inn Creekside - Downtown Gatlinburg
Gatlinburg, United States
6.1144 reviews
59 USD/night
Fabulous Chalet Inn, Gatlinburg, TnFabulous Chalet Inn, Gatlinburg, Tn
Gatlinburg, United States
7.9129 reviews
63 USD/night
Vista Suites Near Island And Leconte Convention CenterVista Suites Near Island And Leconte Convention Center
Pigeon Forge, United States
5.0243 reviews
109 USD/night
La Quinta By Wyndham Pigeon ForgeLa Quinta By Wyndham Pigeon Forge
Pigeon Forge, United States
8.7275 reviews
89 USD/night
Lodge At Five Oaks Pigeon Forge - SeviervilleLodge At Five Oaks Pigeon Forge - Sevierville
Sevierville, United States
9.3132 reviews
139 USD/night
Quality Inn & Suites Gatlinburg NorthQuality Inn & Suites Gatlinburg North
Gatlinburg, United States
7.2298 reviews
50 USD/night
Colonial House MotelColonial House Motel
Pigeon Forge, United States
8.1230 reviews
75 USD/night
Super 8 By Wyndham Pigeon Forge-Emert StSuper 8 By Wyndham Pigeon Forge-Emert St
Pigeon Forge, United States
8.5199 reviews
68 USD/night
La Quinta By Wyndham Sevierville / KodakLa Quinta By Wyndham Sevierville / Kodak
Sevierville, United States
7.1256 reviews
75 USD/night
Green Valley MotelGreen Valley Motel
Pigeon Forge, United States
7.294 reviews
44 USD/night
Glenstone LodgeGlenstone Lodge
Gatlinburg, United States
8.3262 reviews
100 USD/night

Popular hotels all over the world

Find your perfect hotel stay today
8.1/1077 reviews
Courtyard By Marriott Wilmington/Wrightsville BeachHotel Courtyard By Marriott Wilmington/wrightsville Beach
Wilmington, United States
5 km from Wilmington International Airport, Seasonal outdoor pool
View hotel
7.1/1028 reviews
Hotel SaradharamThe Hotel Saradharam Chidambaram Hotel
Chidambaram, India
Midway between railway station and Nataraja Temple, Near temples dedicated to nine celestial bodies
View hotel
9.0/1050 reviews
Holiday Inn Express & Suites North Platte By IhgHoliday Inn Express & Suites North Platte By Ihg Hotel
North Platte, United States
Golden Spike Tower views, 5 min drive to Buffalo Bill Cody's Scout's Rest Ranch
View hotel
Nh Valencia Las Artes Hotel
2 min walk to City of Arts and Sciences, 15 min drive to Malvorrosa Beach
Sumus Hotel Stella & Spa
5 min from beach, 300m² Spa with indoor pool
The Candlewood Suites - Buda - Austin Sw By Ihg Buda Hotel
Suites with full kitchens, Outdoor pool access
Dhanaulti View
Mountain view rooms, Restaurant on-site
Americas Best Value Inn Killeen Tx
6 km from Fort Hood main gate, Less than 0.5 km from Killeen Parks and Recreation
Hotel Holiday Inn Express Hotel & Suites Vernon By Ihg
Complimentary Express Start breakfast, Heated indoor swimming pool
View hotel on map
logo
The CheapHotels Insider
Sign up for special offers & promotions
Surestay Plus Hotel By Best Western Gatlinburg
218 Ski Mountain Road, Gatlinburg, 37738-3125
Booking.com
Travellers review
7.8
Surestay Plus Hotel By Best Western Gatlinburg
© 2022-2026 CheapHotels. All rights reserved.