Surestay Plus Hotel By Best Western Gatlinburg Exterior photoSurestay Plus Hotel By Best Western Gatlinburg Exterior photoSurestay Plus Hotel By Best Western Gatlinburg Exterior photo

SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG, Gatlinburg

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Check rooms and rates
From$57 /night
Check-in
11Jul
Check-out
12Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

218 Ski Mountain Road, Gatlinburg, 37738-3125
-
Close to the Gatlinburg Convention Center
Very good
7.9
8.2
/10
3.5
3.4
/5

Rooms: Amenities Provided

The SureStay Plus Hotel by Best Western Gatlinburg has 52 air-conditioned rooms, each with a kitchenette that includes a refrigerator and microwave. Rooms feature a flat-screen TV with satellite channels, a coffee maker, and a private bathroom with a bath or shower. Conveniences include coffee/tea makers, irons, ironing boards, and phones with free local calls. Each room also features a shared balcony and air conditioning. Some units include a seating area. All rooms include a shared balcony on the riverside.

Dining: Continental Breakfast

Guests can enjoy a complimentary continental breakfast on weekdays from 6:30 AM to 9:30 AM. Vending machines are available for snacks and drinks.

Leisure and Activities

The SureStay Plus Hotel by Best Western Gatlinburg has recreation opportunities such as a seasonal outdoor pool, open from May. Guests can stay in shape by swimming laps. Area activities include skiing and ski lifts. Guests can visit Cataract Falls, which is a 6-minute drive or a 45-minute walk along the Gatlinburg Trail.

Location and Access

The SureStay Plus Hotel by Best Western Gatlinburg is near Downtown Gatlinburg and attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Guests can visit Gatlinburg SkyLift Park and Ripley's Aquarium of the Smokies. The hotel is 80 km from McGhee Tyson Airport. Landmarks nearby include Ripley's Believe It or Not Gatlinburg (0.5 km), Sugarland Cellars (0.3 km), Hollywood Star Cars Museum (0.5 km), Ober Gatlinburg (0.3 km), Gatlinburg Convention Center (0.5 km), Noah Bud Ogle Cabin (0.5 km), and Ole Smoky Tennessee Moonshine (1 km).

Services Offered

SureStay Plus Hotel by Best Western Gatlinburg includes free WiFi and provides free parking. Featured amenities include a 24-hour business center and a 24-hour front desk. The property also has an elevator. No pets and no service animals are allowed. There is a 24-hour front desk.

Must-do experiences

  • Visit the Great Smoky Mountains National Park for stunning views.
  • Try the famous maple bacon doughnut at Donut Friar in the Village.
  • Explore the local art at Arrowmont School of Arts and Crafts.
  • Check out the unique collection at the Salt and Pepper Shaker Museum.
  • Take a scenic drive along the Roaring Fork Motor Nature Trail.

Choose your room type

Surestay Plus Hotel By Best Western Gatlinburg — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
  • King Room Disability Access
    2 persons
    19 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Queen Room Two Queen Beds Balcony
    2 persons
    19 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • King Room Balcony
    2 persons
    19 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Hotel Price Calendar

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July 2026 - July 2027
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Check-in/ Check-out

Facilities

What's included at Surestay Plus Hotel By Best Western Gatlinburg — facilities and services available during your stay
Facilities: Very good
7.9/10Review score

General

  • Non-smoking rooms
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking

Business

  • Business centre
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool
  • Sun loungers

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • AM/FM alarm clock
Show more

Surestay Plus Hotel By Best Western Gatlinburg Location

218 Ski Mountain Road, Gatlinburg, 37738-3125
Explore Gatlinburg
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ober Gatlinburg
3 minutes walking
A ski resort and amusement park offering year-round activities, from skiing in winter to wildlife encounters and ice skating.
Ripley's Aquarium of the Smokies
19 minutes walking
Home to diverse marine life, this aquarium features hands-on exhibits and underwater tunnels for an immersive experience.
Gatlinburg SkyLift Park
12 minutes walking
A scenic chairlift ride offers stunning views, and the SkyBridge is the longest pedestrian suspension bridge in North America.
Smoky Mountain Art Gallery
5 minutes walking
Showcases local artwork, including paintings and pottery. A great spot to find unique souvenirs and gifts.
Ober Gatlinburg Ski Resort
3 minutes walking
Skiing and snowboarding in winter, plus mountain biking and hiking in summer make this a year-round destination.
Great Smoky Mountains National Park
4 minutes driving
A vast park featuring hiking trails and scenic vistas; perfect for nature walks or picnics among stunning landscapes.
Relaxing at Mynatt Park
6 minutes walking
A serene park with walking trails and picnic areas; ideal for unwinding amidst the beauty of nature.
Ziplining at Anakeesta
12 minutes walking
An exciting zipline adventure offering breathtaking views of the Smokies; thrill-seeking fun for all ages.
Cicis
3 minutes walking
A casual pizzeria offering an all-you-can-eat buffet with various pizza options and salad bar; fun for families.
Sidewalk Cafe at Ober Gatlinburg
6 minutes walking
Relaxed eatery with mountain views, offering comfort food like burgers and sandwiches; perfect after a day of activities.
Bearland Grill & General Store
14 minutes walking
Serves hearty southern dishes; the rustic atmosphere adds charm. Notable for local specialties and casual dining.
Slice Pizza Bakery
11 minutes walking
A local favorite for artisanal pizzas and fresh ingredients; a cozy spot with both indoor and outdoor seating.
Gatlinburg Pinball Museum
10 minutes walking
Interactive museum featuring classic pinball machines; great for family fun or a nostalgic trip down memory lane.
Ripley's Haunted Adventure
10 minutes walking
A thrilling haunted house experience filled with special effects and live actors; suitable for those seeking a scare.
Gatlinburg Convention Center
9 minutes walking
Hosts various events and exhibits; a hub for community gatherings and shows, perfect for evening entertainment.
Live Music at Smoky Mountain Brewery
14 minutes walking
A lively brewpub offering craft beers, pizza, and live music events; great for a fun night out.
Getting around
  • City Centre
    Gatlinburg 18 min  ·  5000 ft
  • Airports
    McGhee Tyson (TYS) 115 min  ·  47.5 mi
    Asheville Regional (AVL) 208 min  ·  86.0 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A american breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2018
Number of floors:
7
Number of rooms:
52
Former name
Travelodge Inn & Suites

Guest Reviews and Ratings

What guests said after staying at Surestay Plus Hotel By Best Western Gatlinburg
Review score
Based on 1242 verified reviews
7.7 /10
Very good
73 %
Recommend
Breakfast
6.6/10
Cleanliness
8.0/10
Comfort
8.1/10
Facilities
7.9/10
Free WiFi
8.4/10
Location
8.8/10
Paid Wi-Fi
7.1/10
Staff
8.3/10
Value for money
8.3/10
Pros
Good breakfast
Downtown location
Cons
Elevator issues
Unwelcoming receptionist
Guest reviews
based on 822 reviews
3.5/5
based on 1634 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Surestay Plus Hotel By Best Western Gatlinburg
What are the check-in and check-out times at Surestay Plus Hotel By Best Western Gatlinburg?
Check-in is from 15:00 and check-out is by 11:00.
What is the distance from Surestay Plus Hotel By Best Western Gatlinburg to Great Smoky Mountains National Park?
The hotel is located 400 m from Great Smoky Mountains National Park.
What amenities are included in the rooms at Surestay Plus Hotel By Best Western Gatlinburg?
Rooms feature air conditioning, a flat-screen TV, a microwave, a refrigerator, and a private bathroom.
What is available for breakfast at Surestay Plus Hotel By Best Western Gatlinburg?
The hotel offers a complimentary continental breakfast served on weekdays from 6:30 AM to 9:30 AM.
Are there any nearby restaurants to Surestay Plus Hotel By Best Western Gatlinburg?
Nearby restaurants include Cherokee Grill (0.5 km), Crockett's Breakfast Camp (0.5 km), and Old Dad's (0.5 km).
Is parking available at Surestay Plus Hotel By Best Western Gatlinburg?
The hotel offers free private parking on-site.
What recreational activities are available near Surestay Plus Hotel By Best Western Gatlinburg?
Guests can enjoy hiking, skiing, and visiting nearby attractions like Ober Gatlinburg Amusement Park.
How far is the nearest airport from Surestay Plus Hotel By Best Western Gatlinburg?
McGhee Tyson Airport is located 80 km from the hotel.
What business services does Surestay Plus Hotel By Best Western Gatlinburg offer?
The hotel features a 24-hour business center for guest use.
Are there balconies in the rooms at Surestay Plus Hotel By Best Western Gatlinburg?
Each room includes a shared balcony, often with river views.
What languages do the staff at Surestay Plus Hotel By Best Western Gatlinburg speak?
The staff primarily communicate in English.
Are there any notable attractions close to Surestay Plus Hotel By Best Western Gatlinburg?
Nearby attractions include Gatlinburg SkyLift Park (1 km) and Ripley's Aquarium (2 km).

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