HOTEL UNIVERSO - WTB HOTELS, Florence

Set directly on the square opposite the Basilica of Santa Maria Novella, the hotel is a 4-minute walk from Santa Maria Novella Train Station, with direct tram access from Florence Airport. All major landmarks, including the Duomo (5 minutes), the Uffizi Gallery, and Ponte Vecchio, are within a short walk. The surrounding area is dense with restaurants, shops, and monuments. The square itself can be lively into the night, particularly on weekends. Guests arrive by train or tram find the location exceptionally convenient for car-free city exploration.

Rooms are individually decorated with colourful design styles including optical, pop, baroque, and floral themes. All include air conditioning, heating, a flat-screen TV, minibar, and a private bathroom with shower, hairdryer, and free toiletries. Some rooms offer views of Santa Maria Novella square, while others face the quieter inner courtyards. A limited number of units are split across two levels or located on the top floor. Room sizes vary - some are described as spacious with high ceilings, while others are compact. Lighting in some rooms has been noted as dim, particularly in bathrooms. The hotel does not provide bottled water, drinking cups, or a full-length mirror. Luggage storage is available free of charge before check-in and after check-out.

Hotel Universo does not offer breakfast. For morning meals, there are multiple cafés and bars directly on the square and along adjacent streets, including Bar Cinquanta Rosso and Il Panino Santa Maria Novella, both within a 1-minute walk. For lunch and dinner, a range of restaurants are within 300-500 metres, including Trattoria Za Za, Vincanto Ristorante, and Ristorante Alla Griglia. Staff at the 24-hour front desk can provide local dining recommendations and make reservations.

Wellness and leisure amenities are not available at Hotel Universo. The property focuses on city-centre accommodation with easy walking access to Florence's cultural attractions, shops, and restaurants.

Wi-Fi is available free of charge in all areas. The 24-hour front desk offers local information, restaurant reservations, and print services. Free luggage storage allows guests to explore the city after check-out. Laundry service is available for an additional charge. The property has a lift and is non-smoking throughout. Pets are permitted on request at no extra charge. Cots can be provided for families. Check-in is from 14:00 and check-out by 11:30.