BEST WESTERN CHICAGO DOWNTOWN-RIVER NORTH, Chicago

Located just 5 blocks from the famed Magnificent Mile, the hotel places guests within easy walking distance of the Chicago Riverwalk (about 10 minutes), Navy Pier, Millennium Park, and Willis Tower (all 2 km away). Several bus lines and the Red Line metro stop are nearby, making it simple to reach Wrigley Field (10 km) or O'Hare International Airport (35 minutes by car). The surrounding streets are safe and walkable, with numerous restaurants, a grocery store, and convenience shops within a couple of blocks. For those driving, paid on-site parking is available but costs $50-$52 per night with in-and-out access.

Room types range from standard King and Double rooms to Family Suites and accessible rooms. The Family Suite has a King bed, two Full beds, and a living area with two pull-out sofas, along with a fridge and a single bathroom. All rooms feature air conditioning, heating, a work desk, and ironing facilities. Windows can be opened for fresh air. Standard rooms do not include a refrigerator or microwave, but these can be requested (subject to availability). The rooms are spacious but some have older furnishings; road-facing rooms may experience traffic noise, and the air conditioning unit can be loud. Suites add a separate seating area with a sofa bed, a larger desk, and more living space. Accessible rooms offer walk-in showers, grab bars, and raised toilets.

Pizzeria Ora is open daily from 7:00 to midnight. The menu covers American and Italian cuisine, including gluten-free options, and breakfast is available at a charge per person. The restaurant also offers room service until 22:00. The lobby provides a coffee machine with complimentary tea, coffee, and juice from 6:00 to 9:00 daily. For those who prefer to eat out, dozens of restaurants are within a short walk-including Maggiano's Little Italy, Lou Malnati's Pizzeria, and Beatrix-all within 5 minutes on foot.

The indoor heated pool is open from 10:00 to 22:00 and is located on the rooftop, offering panoramic views of the Chicago skyline. The surrounding sun terrace has loungers and outdoor furniture, and pool towels are provided. Due to capacity rules, reservations may be needed and wristbands are issued at check-in (King rooms: 3 bands; Double rooms: 4 bands). The fitness centre is free and includes locker rooms. The rooftop deck functions as an extra social space, popular for relaxing and taking in the skyline. There is no spa or jacuzzi on site.

Wi-Fi is free and available throughout the property. The 24-hour front desk staff can help with directions and restaurant recommendations. Complimentary luggage storage is offered both before check-in and after check-out, making it easy to explore the city without bags. Daily housekeeping refreshes the room, changes towels, and makes the bed. A business centre, concierge service, and vending machines (drinks) are available. There is one elevator, which can be slow and small during peak times. A key card controls building access, but elevator floor access is not restricted. Pets are not allowed. Parking is on-site and costs $50-$52 per night, with no reservation possible.