BLACK BEAR INN & SUITES, Gatlinburg

The hotel sits at the quieter end of the Parkway, placing all of downtown's restaurants, stores, and entertainment within easy walking distance. The Ober Mountain Tram and Sky Lift to the Sky Park are less than a 5-minute walk away. The Gatlinburg Convention Center is 650 metres from the property. Numerous dining options, including The Park Grill, Crockett's Breakfast Camp, and Smoky Mountain Brewery, are within a 0.5 km radius. For those driving, free on-site parking is available (reservation required), though parking is directly behind the hotel with limited spaces. The location is well-suited for exploring the National Park without needing to move the car. Dollywood theme park is 17 km away.

The property offers a range of room types, including 2-Queen rooms, King rooms, luxury King Jacuzzi Suites, and accessible Queen Suites. All rooms include air conditioning, heating, a private bathroom with hairdryer, ironing facilities, a single-cup coffee maker, free toiletries, and an AM/FM alarm clock. Many rooms feature a private balcony. Balcony views vary: rooms booked through certain channels typically overlook the rear parking lot and pool area, while front-facing rooms overlooking the Parkway are limited and require direct contact with the hotel. Luxury King Jacuzzi Suites include a 4x6 jacuzzi in the bedroom and a separate sitting room with a Queen sofa sleeper. The One Queen Suite is a handicap-accessible room with a Queen sofa pullout and a balcony overlooking the National Park entrance. Freshly renovated and clean, the rooms are comfortable and well-kept, with soundproofing that can vary; road-facing rooms and lower floors may experience some traffic noise.

Breakfast is included in the stay and is prepared fresh each morning. The hot buffet typically includes scrambled eggs, sausage links, biscuits and gravy, waffles, hash browns, bagels, toast, cereal, fresh fruit (bananas, apples, oranges), and a variety of juices, coffee, and lemon-ginger tea. The breakfast staff are often noted for their friendly and attentive service. The hotel does not have its own restaurant; however, numerous well-regarded dining options are located directly across the street and within a short walk, including Crockett's Breakfast Camp, Over Easy Al's, and The Park Grill. The Park Grill and Smoky Mountain Brewery are 0.5 km away. For refreshments, the hotel provides complimentary coffee in the lobby all day and has a vending machine with drinks.

The pool is enclosed and heated year-round, offering a reliable option for swimming regardless of the season. The pool area is accessible via a separate building. Pool towels are generally available at the poolside, though occasionally towels may need to be brought from the room. The hot tub is also present on the property, though its operational status can vary. The pool area has been noted to benefit from more frequent cleaning and maintenance. The property does not include a spa, sauna, or fitness centre. For leisure, the location provides immediate walking access to Gatlinburg's entertainment district, including the Ober Mountain Tram and the Sky Lift.

Free Wi-Fi is available throughout the property. Free private parking is available on site, but a reservation is required as spaces are limited. The 24-hour front desk can assist with check-in and luggage storage. Daily housekeeping is provided, with bed linens changed every two days unless otherwise requested. Meeting and banquet facilities are available for an additional charge. A lift serves all floors, and the property offers wheelchair-accessible rooms and accessible parking. An ATM/cash machine is located on site, and a vending machine with drinks is available. The hotel also offers fax/photocopying services. Safety deposit boxes, smoke alarms, and fire extinguishers are in place. The accepted payment methods are American Express, Visa, Discover, and MasterCard.