EXTENDED STAY AMERICA SUITES - KNOXVILLE - WEST HILLS, Knoxville

The property is situated just off the interstate, providing quick car access to downtown Knoxville (about a 10-15 minute drive) and the University of Tennessee (12 km). McGhee Tyson Airport is 24 km away. The immediate area is exceptionally walkable for a suburban location: West Town Mall is one block away, and a Target, Trader Joe's, and a variety of restaurants (including Red Lobster, LongHorn Steakhouse, and Kaya Korean Restaurant) are all within a 0.5 km radius, making it easy to pick up groceries or dine out without a car. The interstate is right there, connecting to other points of interest.

Each suite features a kitchen with a stove, oven, full-size refrigerator, and microwave, plus a dining and work area. The private bathroom includes free toiletries. Rooms have carpeted floors, a flat-screen TV, and air conditioning. While rooms are large and offer a home-like feel with a comfortable bed for some, the property is older and many units show significant wear: furniture is dated, carpets and surfaces can be sticky or stained from years of smoke exposure, and soundproofing between rooms and floors is very poor. Complaints of strong tobacco and marijuana odors in non-smoking rooms are common. Kitchens may lack basic supplies like plates, pots, and utensils unless explicitly requested at check-in.

Breakfast consists of a single type of coffee, individually wrapped muffins, oatmeal packets, and snack bars available at the front desk. This is a self-service setup with no hot food or full buffet. The fully equipped kitchen in each room provides a practical alternative, and guests can request cookware from the front desk to prepare their own meals. The lack of an on-site restaurant makes the nearby walking-distance dining options (Red Lobster, LongHorn Steakhouse, Kaya Korean, Sticky Rice Cafe, and a bar with live music) a key location advantage for anyone wanting a cooked meal.

The property does not have a swimming pool, spa, or gym. The only outdoor leisure space is a picnic area with tables. For entertainment and exercise, guests need to walk or drive to nearby amenities such as West Town Mall or local restaurants.

Free private parking is available on-site with no reservation needed, though the lot can become crowded and overflow spaces may be near the dumpster. Free Wi-Fi is available in all areas. The 24-hour front desk can provide luggage storage and assist with kitchen supply requests, but guests note that service can be slow or inattentive during busy times. A guest laundry room is available, though detergent is not always stocked. Vending machines for drinks and snacks are on site. Pet-friendly rooms are available on request with possible charges. There is no elevator, and accessing rooms on upper floors requires climbing stairs.