HOLIDAY INN EXPRESS KNOXVILLE-STRAWBERRY PLAINS BY IHG, Knoxville

The hotel is conveniently situated for interstate access, making it a practical stop for travellers passing through or visiting the Knoxville area. Downtown Knoxville is approximately a 15-20 minute drive, with attractions like Market Square, the University of Tennessee, and the Civic Coliseum easily reached by car. Several dining options are within walking distance, including a Waffle House 0.5 km away and Aubrey's restaurant across the street. For longer stays, Dollywood is a short drive. The area is generally quiet and safe, though rooms near the road may pick up some noise. Rideshare services are reliable for local trips.

Rooms are equipped with air conditioning, heating, a flat-screen TV, work desk, and a sitting area. Some rooms have carpeted floors while others feature hard flooring, which some find easier to keep clean. Bed preference (king or two queens) is allocated upon arrival based on availability. Rooms are generally noted as spacious and comfortable, with soft beds as a common feature. However, some rooms have been reported to have musty or smoky odours, which may relate to the air conditioning unit needing maintenance. Noise can travel between floors and through doors, so top-floor rooms are quieter for light sleepers. The window shades may not provide full privacy at night when interior lights are on. No rooms have balconies.

The complimentary breakfast is a highlight for many, offering a well-stocked buffet with both hot and continental choices. Options typically include eggs, pancakes, sausage, biscuits and gravy, along with cereals, muffins, yogurt, and fruit. Coffee is available from a dedicated machine, with tea and lemonade also provided in the lobby. For other meals, there is no on-site restaurant, but a snack bar and a minimarket are available for light bites. Waffle House is a short walk away, and Aubrey's restaurant across the street is a popular recommendation for dinner. Evening treats like popcorn and cookies are often offered.

The fitness centre is available free of charge, equipped with exercise machines and free weights. Towels and water are provided. The room's temperature has been reported as uncomfortably hot at times, so it is worth checking before a workout. There is no swimming pool or spa on site - the indoor pool was removed to create additional rooms, a detail some find surprising. For leisure, a golf course is located within 3 km and may be used for an additional fee.

Free Wi-Fi is available throughout the property. Parking is free and on-site, with space for oversized vehicles, though during renovation periods the lot may be partially occupied by contractor trucks and storage trailers. Daily housekeeping is provided; a 'do not disturb' sign on the door should be left outside if service is required. The business centre offers fax and photocopying free of charge. Laundry services are available. The property is wheelchair accessible with features like grab rails, raised toilet, and lower bathroom sink. Pets are allowed for a fee of USD 35 per night, with service animals exempt. The hotel is non-smoking throughout, with key card access and smoke alarms for security.