Haywood Park Hotel, An Ascend Collection Hotel Asheville Exterior photoHaywood Park Hotel, An Ascend Collection Hotel Asheville Exterior photoHaywood Park Hotel, An Ascend Collection Hotel Asheville Exterior photo

HAYWOOD PARK HOTEL, AN ASCEND COLLECTION HOTEL, Asheville

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Check rooms and rates
From$160 /night
Check-in
20Aug
Check-out
21Aug
Rooms and Guests2 Guests, 1 Room

About the Hotel

1 Battery Park Avenue, Asheville, 28801-
Close to the city center

Key Highlights

Located in the heart of downtown Asheville within the historic Bon Marché department store building.

All accommodations are suites, many offering oversized layouts between 380 and 87 m², often with separate sitting areas.

Historic character preserved with themed decor, a classic car in the lobby, and elevator announcements referencing former department store floors.

Complimentary champagne offered at check-in and during live music events in the lobby (Tuesdays and Thursdays).

On-site dining at Isa's Bistro (American-Eclectic, dinner and weekend brunch) and sister restaurant Hemingway's Cuba Rooftop nearby.

Walking distance to Biltmore Estate, Harrah's Cherokee Center, Grove Arcade, River Arts District, and dozens of restaurants and shops.

Hotel Details

Location

A prime downtown Asheville address putting you within a few minutes' walk of major attractions, dining, and entertainment.
The hotel sits on Haywood Street in the central business district. Major landmarks within walking distance include Harrah's Cherokee Center (2-minute walk), Grove Arcade (1 minute), and the River Arts District (about 2 km). Biltmore Estate is a 10-minute drive (4 km), and the Blue Ridge Parkway is 10 km away. The Hop-On Hop-Off trolley stops directly in front of the hotel, making car-free exploration easy. The area is dense with restaurants, breweries, art galleries, music venues, and coffee shops, though some side streets have a visible homeless population. For airport transfers, plan to use a rideshare or taxi as no hotel shuttle is offered.

Accommodation

All suites with spacious layouts, many over 700 sq. ft., located in a former department store with two distinct wings.
The hotel offers six suite types ranging from the 380 sq. ft. Starnes Junior 2 Queen (no view) to the 940 sq. ft. Starnes Deluxe City View 2 Queen with a separate master bedroom and kitchenette area. The Haywood Wing leans toward neoclassical decor with garden tubs, while the Starnes Wing features mid-century modern and art deco influences with walk-in rainfall showers. Some Superior and Executive suites can interconnect, useful for families. All rooms come with mini-fridge, Keurig coffee maker, hair dryer, safe, ironing board, and blackout curtains. A notable limitation: some rooms (e.g., 1, 2, and 12-16) face an alley with dumpsters, which can produce early-morning noise. Light sleepers should request a front-facing or upper-floor room. Housekeeping is typically every other day but can be requested at the desk. A few rooms have TVs in the bathroom. The rooms are not equipped with USB charging ports; the main accessible outlets are on the desk lamp, so bring a multi-port hub if needed.

Dining

On-site Isa's Bistro serves dinner and weekend brunch with seasonally inspired American cuisine; a Cuban rooftop sister restaurant is just around the corner.
Isa's Bistro operates Thursday-Sunday: dinner from 5-9 PM, and weekend brunch from 9 AM-3 PM on Saturday and Sunday. The menu focuses on locally sourced ingredients and is well regarded. The hotel also partners with Hemingway's Cuba Rooftop Restaurant at the nearby Cambria hotel, which serves Cuban fare daily for breakfast and dinner, plus weekend brunch, with rooftop views of the Blue Ridge Mountains. Breakfast at the hotel is not included by default; a continental spread (coffee, pastries, fruit) costs $20 per person, and weekend brunch at Isa's is a paid alternative. A bar in The Cellar offers craft cocktails, fine wines, and local beers, with live music on Tuesday and Thursday evenings.

Wellness and Leisure

A small on-site fitness center is available; a separate spa (Skin Spa of Asheville) offers facial services by appointment.
The hotel has a fitness center for cardio and light strength training. The spa is independently owned and provides facials, but no massage therapist is currently on-site (they can refer to local therapists). The hotel does not have a swimming pool, but the lobby often features live music (Bubbles & Big Band on Tuesdays, local artists on Thursdays) and complimentary champagne, adding to the leisure atmosphere. The Cellar hosts occasional swing dance events with a live orchestra.

Facilities and Services

Free Wi-Fi, valet parking, 24-hour front desk, concierge, luggage storage (fee), and business centre.
Wi-Fi is complimentary throughout the hotel. Valet parking costs $17-$22 per night and is the only parking option; the garage is on-site behind the building and provides 24-hour service with unlimited in/out. Electric vehicle charging is available for Tesla vehicles only for an additional $8 per charge. Luggage storage is offered for a fee. The hotel has a business centre and meeting/banquet facilities (Main Cellar seats 90, Burgundy Boardroom seats 10, plus Battery Park Hall with over 11000 sq. ft. of flexible space). Accessibility features include wheelchair-accessible facilities, handicapped parking, braille/tactile signage, lowered switches and storage, and wheelchair-accessible bathrooms. All rooms have key card access, a safe, and smoke alarms. The property is non-smoking throughout. A vending machine and ATM are on site.
Highly rated by guestsof Haywood Park Hotel, An Ascend Collection Hotel
Unique buildingSpacious roomsCute staffLive musicGood location
  • Guest Parking

    Valet Convenience

    “Valet parking made arrivals easy. Retrieving the car via text was quick and convenient.”

    Carlos from Spain
    Review on
  • Room Features

    Spacious Comfort

    “The room was huge! It used to be part of a department store. Also, robes and slippers were a nice touch.”

    Mei from China
    Review on
  • Bathroom

    Bathroom Goals

    “The bathroom had a whirlpool tub and plenty of counter space. Some rooms include a phone next to the toilet!”

    Hans from Netherlands
    Review on
  • Dining

    Rooftop views

    “The Cuban restaurant on the rooftop was wonderful. It had outdoor seating, heaters, and great views.”

    Isabelle from France
    Review on

Critical Operational Notes

  • Valet parking only: $17-$22 per night, per car; Tesla charging available for an additional $8 per charge.
  • Pet fee: one-time $50 per dog up to 22.7 kg, maximum 2 dogs per room; some suites are not pet-friendly.
  • Check-in from 3:00 PM; check-out until 11:00 AM; early/late requests are not guaranteed.
  • A one-night deposit (room + tax) is required upon booking.
  • Rooms do not have balconies.
  • No airport shuttle service available.
  • A limited number of adjoining suites are available for groups or families.

Most popular facilities

at Haywood Park Hotel, An Ascend Collection Hotel
Wi-Fi
Parking
Luggage storage
24-hour services
Food/ Drinks
Fitness/ Gym

Top Strategic Tips

  • 01

    Book a room in the Starnes Wing if you prefer a more modern, renovated space, as the Haywood Wing rooms can feel older.

  • 02

    Request a room facing Pack Square or the front of the hotel to avoid the alleyway side where dumpster pickup noise can occur early morning.

  • 03

    Plan for valet parking (approx. $17-$22 per night) as there is no self-parking; this fee is per night and per car, with unlimited in/out access 24 hours.

  • 04

    Confirm whether breakfast is included in your rate when booking; if not, it costs $20 per person and is continental-style (pastries, fruit, coffee), with weekend brunch at Isa's Bistro available.

Choose your room type

Haywood Park Hotel, An Ascend Collection Hotel — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
  • Standard Queen Room Two Queen Beds Non Smoking
    2 persons
    35 sq. feet
    2 King Size Beds
  • Junior King Suite Sofabed or Non Smoking
    2 persons
    55 sq. feet
    1 King-size bed and 1 Sofa bed
    Shower
  • Accessible Junior King Suite Sofabed Transfer Shower or Non Smoking
    2 persons
    55 sq. feet
    1 King-size bed and 1 Sofa bed
    Shower
Show all rooms

Hotel Price Calendar

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August 2026 - August 2027
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Check-in/ Check-out

Facilities

What's included at Haywood Park Hotel, An Ascend Collection Hotel — facilities and services available during your stay
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Live entertainment
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
Show more

Dining Onsite

Haywood Park Hotel offers two delightful dining options that capture the essence of American and French flavors. From casual café fare to refined bistro experiences, guests can savor delicious meals in inviting settings that reflect the charm of Asheville.
  • Haywood Park Café

    American
    Ambiance
    A warm and welcoming café environment, perfect for casual meals.
    Key Offerings
    Indulge in hearty American fare with a focus on comfort food, ideal for breakfast or a relaxing afternoon.
    Reservation
    no
    Hours vary.
  • Isa's French Bistro

    American, French
    Ambiance
    Situated just off the hotel lobby, this award-winning bistro invites guests into an elegantly cozy atmosphere that's perfect for intimate gatherings.
    Key Offerings
    Specialties include a delightful blend of American and French dishes, making it a unique dining experience within the hotel. Consider enjoying a meal in the Wine Room for a more private setting.
    Reservation
    yes
    Hours vary.

Haywood Park Hotel, An Ascend Collection Hotel Location

1 Battery Park Avenue, Asheville, 28801
Explore Asheville
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Basilica of Saint Lawrence
Basilica of Saint Lawrence
4 minutes' walk
This stunning basilica is known for its impressive dome and beautiful stained glass, hosting free tours to highlight its architectural significance.
Asheville Pinball Museum
Asheville Pinball Museum
4 minutes' walk
A unique museum offering visitors the chance to play over 75 pinball machines, perfect for families and nostalgic adults alike.
River Arts District
River Arts District
20 minutes' walk
An impressive collection of studios and galleries featuring local artists, with frequent events and free admission, enhancing the cultural scene.
Biltmore Gardens
7 minutes' drive
Stunning gardens at America's largest home, featuring breathtaking landscapes and seasonal floral displays, perfect for leisurely strolls.
Hiking at Black Balsam Knob
4 minutes' drive
Renowned for its breathtaking views, the trails cater to all skill levels, making it ideal for thrill-seekers and nature lovers alike.
Yoga at the Botanical Gardens
25 minutes' walk
Relaxing sessions offered at the picturesque gardens, combining wellness with an inspiring natural backdrop; ideally suited for all ages.
The Soda Fountain at Woolworth Walk
1 minute' walk
A nostalgic diner serving classic American fare, famous for its hand-spun shakes and delicious sandwiches in a vintage setting.
Malaprop's Bookstore and Cafe
2 minutes' walk
A local favorite for coffee and light bites, known for its cozy atmosphere and literary events, catering to diverse dietary needs.
Harrah's Cherokee Center
Harrah's Cherokee Center
5 minutes' walk
This venue hosts concerts and events ranging from comedy to live music, creating a vibrant atmosphere for entertainment enthusiasts.
Woolworth Walk
Woolworth Walk
1 minute' walk
A lively spot offering local art displays, live performances, and a vibrant atmosphere, perfect for families and visitors of all ages.
Getting around
  • City Centre
    Asheville 5 min  ·  1400 ft
  • Airports
    Asheville Regional (AVL) 36 min  ·  14.6 mi
    Greenville-Spartanburg International (GSP) 188 min  ·  77.6 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of US$20 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Year renovated:
2011
Number of floors:
4
Number of rooms:
26
Former name
haywood park hotel, ascend hotel collection

Guest Reviews and Ratings

What guests said after staying at Haywood Park Hotel, An Ascend Collection Hotel
Review score
Based on 630 verified reviews
8.8 /10
Great
85 %
Recommend
Breakfast
8.7/10
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
8.7/10
Free WiFi
9.6/10
Location
9.6/10
Paid Wi-Fi
6.6/10
Staff
9.0/10
Value for money
8.6/10
Pros
Friendly staff
Lovely atmosphere
Clean bathroom
Cons
Uncomfortable bed
Noisy trucks
Guest reviews
based on 351 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Haywood Park Hotel, An Ascend Collection Hotel
What are the check-in and check-out times at Haywood Park Hotel, An Ascend Collection Hotel?
Check-in is at 15:00 and check-out is at 11:00.
How far is Haywood Park Hotel, An Ascend Collection Hotel from the Biltmore Estate?
The hotel is approximately 8 km from the Biltmore Estate.
What dining options are available at Haywood Park Hotel, An Ascend Collection Hotel?
Dining options include the on-site Haywood Park Cafe for breakfast and lunch, as well as Isa's French Bistro for dinner.
Is there a fitness center available at Haywood Park Hotel, An Ascend Collection Hotel?
Guests have access to an on-site fitness center.
What amenities are provided in the rooms at Haywood Park Hotel, An Ascend Collection Hotel?
Rooms include a flat-screen TV, refrigerator, Keurig coffee maker, and seating area.
Is parking available at Haywood Park Hotel, An Ascend Collection Hotel?
Private parking is available on-site for 22 USD per day.
How far is Haywood Park Hotel, An Ascend Collection Hotel from the Asheville Civic Center?
The Asheville Civic Center is just 0.5 km away from the hotel.
What kind of complimentary services does Haywood Park Hotel, An Ascend Collection Hotel offer upon arrival?
Guests are welcomed with complimentary champagne at check-in.
What languages are spoken by the staff at Haywood Park Hotel, An Ascend Collection Hotel?
The staff is fluent in English and Spanish.
Is Wi-Fi available at Haywood Park Hotel, An Ascend Collection Hotel?
Complimentary Wi-Fi is available for all guests.
What features are included in the hotel's business center at Haywood Park Hotel, An Ascend Collection Hotel?
The business center includes access to computers, printing, and fax services.

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