HOLIDAY INN EXPRESS & SUITES ASHEVILLE DOWNTOWN BY IHG, Asheville

The hotel is 2 km from downtown Asheville, a 5-7 minute drive, and 6 km from the Biltmore Estate (allow extra time for the scenic driveway). Martin Luther King Park is 5 minutes away by car. Several restaurants are within walking distance, including Papa's & Beer (0.5 km) and Panda Express (0.5 km). The property is accessed via the Outback Steakhouse parking lot; use the traffic light at Cracker Barrel to enter. The parking lot has deep speed bumps. A car is necessary for most trips to downtown and area attractions, as public transport is limited.

Room types include Standard King, King Suite (with door between sleeping and sitting area), King Studio Suite (no dividing door), and Two-Bedroom King Suite (two King beds, pull-out sofa, 1.5 baths). All rooms have private bathrooms with either bath or shower, air conditioning, tea/coffee maker, wardrobe, safe, and carpeted floors. Some suites have balconies with mountain views; request at booking. Soundproofing is present but rooms near the interstate or elevator may experience noise. Inconsistent pest control has led to occasional infestations in some rooms. Some rooms have loud AC units, and higher floors can become warm if cooling is insufficient.

The pool is two-thirds indoor and one-third outdoor, open daily 7 AM to 10 PM year-round. It is heated, with a shallow end and sun loungers. The hot tub is located in the pool area but has had frequent operational issues; confirm availability. The fitness centre is free and accessible 24 hours. There is no spa. The pool area has experienced maintenance problems including cold water and slippery tiles. Families appreciate the unique indoor/outdoor pool design that kids enjoy.

Parking is free in an indoor garage and outdoor lot; a reservation is required. The business centre and luggage storage are free. Daily housekeeping is provided; dry cleaning and laundry are available for an additional fee. Express check-in/out is free. Safety features include CCTV, key card access, and safety deposit boxes. The hotel is accessible to disabled guests; some queen rooms have roll-in showers, while king suites are larger but without roll-in access. The property is non-smoking throughout. Vending machines for drinks and snacks are available. No electric vehicle charging stations are on site.