NOVEL HOTEL CITY CENTER, Abu Dhabi

The location is a major asset: bus stops for routes A2 (direct to the airport), 33 (to the central bus station), and 41 (to the Corniche) are within a 2-7 minute walk. The Al Wahda Mall is 5-8 minutes on foot. The Grand Mosque is a 20-minute drive, Ferrari World and Yas Island are 20 minutes by car, and the ADNEC exhibition centre is 13 km away (approx. 19-minute drive). The surrounding area is filled with restaurants, shops, cafes, and a supermarket, providing easy access to daily needs. While walkable to many attractions, a taxi is the most convenient option for the Grand Mosque and Yas Island for most travelers.

While rooms include a flat-screen TV, minibar, tea/coffee making facilities, and a private bathroom with a bathtub, the overall quality is inconsistent. Many rooms have stained carpets, worn furniture, and a strong smell of cigarette smoke. The mattresses are often described as uncomfortable, with some spring sounds. Soundproofing is poor, and noise from connecting rooms and hallways is a regular issue. Some rooms have windows that cannot be opened, relying solely on a strong air conditioner that only blows cold air. Daily housekeeping is provided, but the quality varies, and some guests have noted a lack of essential items like towels and a hairdryer upon arrival.

The breakfast buffet is a highlight for many, offering a wide variety of hot and cold dishes, including a made-to-order omelette station, fresh fruit, pastries, and good coffee. For other meals, Le Beaujolais serves French cuisine, the China Restaurant offers Chinese food, and Le Jardin provides international options. Jalwa Bar and Kasba Lounge cater to cocktail hours, and Cyclone Club serves dinner and cocktails in a modern setting. There is also a kid-friendly buffet and a snack bar. While the dinner buffet has been praised, the quality of the main meals at the buffet is sometimes rated as poor. A bar/lounge area on the first floor is a popular spot. For those who prefer to eat out, several cafes and restaurants are within a 5-minute walk.

The outdoor swimming pool is open from 08:00 to 19:00 daily, all year round. It is a decent size but can be in shade from early afternoon. The pool area has sun loungers and a bar serving shisha and drinks. The fitness centre is well-maintained and includes free weights and cardio machines. For relaxation, the spa & wellness centre offers a sauna, steam room, and a range of treatments including massages, facials, and body treatments at an additional charge. There is also a spa lounge/relaxation area. For entertainment, the hotel has a billiards table, darts, and hosts live music and a nightclub, though some of these activities may incur a charge.

The 24-hour front desk can assist with currency exchange, tour desk, and concierge services. Express check-in/check-out is available. Luggage storage is available for a fee, useful for late flights. The free WiFi is strong (100 Mbps), suitable for video calls and work. A business centre with meeting/banquet facilities and fax/photocopying is available for an additional charge. The hotel has a minimarket on-site, a barber/beauty shop, and offers car hire. Room service is available but may have limited hours or slow response times at night. The hotel has a lift, wheelchair access, and safety deposit boxes. A no-smoking policy is in place, but smoking rooms are available upon request.