FOUR POINTS FLEX BY SHERATON TOKYO UENO, Tokyo

The hotel is situated in a quiet area of Ueno, about 800-900 meters from the station depending on the exit. The Iriya exit provides the shortest route. Nearby convenience stores include FamilyMart and Lawson. Ueno Park, the National Museum of Nature, the Science Museum, and the Museum of Western Art are within a 10-15 minute walk. Kyu-Iwasaki-tei Garden is a 20-minute train ride away. Haneda Airport is an hour by train; Narita Airport is accessible via the Keisei Skyliner to Keisei Ueno Station.

Standard double rooms measure 11 m² with a 140 cm x 200 cm bed. Queen rooms have a 160 cm x 200 cm bed. All rooms have private bathrooms with showers (no bathtubs) and a hairdryer. Rooms are carpeted and have soundproofing. Some rooms have windows that face internal corridors or are frosted; there are no balconies. The compact size means limited floor space, so medium to large suitcases may need to be opened on the bed. Wardrobe space is minimal. Air conditioning can be adjusted, but some rooms may have limited ventilation.

Breakfast is a continental-style offering that may include bread, pastries, and hot drinks, served in the lobby area. The service has been noted as basic and limited in variety. There is no on-site restaurant. Several restaurants and cafés are within a short walk, including options along the route from the station.

The hotel offers free WiFi in all areas. A 24-hour front desk provides key card access, a safety deposit box, and luggage storage. Luggage can be stored before check-in and after check-out on the same day; storage for longer periods or during a multi-stop trip may be arranged by request. Coin laundry machines are located on the second floor; laundry hours are restricted between 21:00 and 07:00. An iron can be borrowed from reception. Drinks are available from vending machines. The lobby has free-use computers and a shared lounge/TV area. Daily housekeeping is available on request. Pets are not allowed. The hotel is wheelchair accessible.