VICTORIA 4 PUERTA DEL SOL, Madrid

Sol Metro Station is just metres away, providing direct connections across the city and to Chamartín train station (20 minutes by taxi). The surrounding area is lively, packed with restaurants, bars and shops, which makes it ideal for travellers who want to be at the heart of Madrid's cultural and social life. However, because the street is very active with nightlife, rooms facing the street can be noisy until the early hours. The hotel is about 30 minutes by taxi from the airport. Guests with cars will need to use the nearby public garage (100 m away) as the hotel itself has no parking.

Room options include double, twin, triple and family configurations, each equipped with a flat-screen TV, minibar, safety deposit box and free Wi-Fi. Some rooms have twin beds that cannot be combined into a full double; double-bed rooms are available on request. While soundproofing helps reduce outside noise, street-facing rooms can still be affected by the late-night activity of bars and restaurants, so a quiet room is recommended for light sleepers. Room size is adequate for most travellers; triple rooms are noted as spacious and comfortable. Bathrooms are generally private and include a bathtub, though some reports mention inconsistent maintenance. Parquet flooring and heating are standard.

La Carmela opens daily from 07:30 to midnight, and until 02:00 on Fridays and Saturdays, offering breakfast, brunch, lunch, dinner, high tea and cocktail hour. The breakfast buffet is available at an additional charge of 10€ and includes a range of hot and cold items such as omelettes, sausages, pastries, fruit and yogurt. Gluten-free options have been noted as available. The dinner menu features traditional Spanish tapas and international dishes, and the bar offers a selection of drinks. For guests who prefer lighter or quicker meals, the surrounding area has many restaurants within a short walk.

The hotel features a sun terrace with outdoor furniture, perfect for relaxing after a day of sightseeing. There is no gym, pool or spa on site. The surrounding Puerta del Sol area offers abundant leisure options - from cultural landmarks and shopping streets to countless bars and restaurants - making the neighbourhood itself the primary leisure resource.

The hotel provides free Wi-Fi in all areas, a 24-hour front desk, and a free luggage storage service. Daily housekeeping is included; laundry and dry cleaning are available for an additional charge. Safety features include 24-hour security, CCTV, key card access and a safety deposit box. Business services such as fax/photocopying are available. The hotel has a lift and is wheelchair accessible, with an emergency cord in the bathroom, lower sink, raised toilet and grab rails. Room service is available, as is car hire. Pets are allowed for an extra 15€ per night, with the condition that they are not left alone in the room. Parking is not on site; a nearby garage (100 m) offers a 20% discount, costing around 25€ per day.