Hotel Indigo Gatlinburg Downtown By Ihg Exterior photoHotel Indigo Gatlinburg Downtown By Ihg Exterior photoHotel Indigo Gatlinburg Downtown By Ihg Exterior photo

HOTEL INDIGO GATLINBURG DOWNTOWN BY IHG, Gatlinburg

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Check rooms and rates
From$268 /night
Check-in
21Aug
Check-out
22Aug
Rooms and Guests2 Guests, 1 Room

About the Hotel

229 East Parkway, Gatlinburg-
Close to the Great Smoky Mountains National Park

Key Highlights

Walking distance to Ripley's Aquarium, Anakeesta, and the main Parkway strip.

Modern, spotless rooms with parquet floors, air conditioning, and free Wi-Fi.

Seasonal infinity pool and fitness centre on-site.

Rooftop Altitude Bar & Restaurant with panoramic mountain views.

On-site private parking with EV charging stations (fee and reservation required).

Hotel Details

Location

Just off the Parkway, the hotel puts Ripley's Aquarium a 6-minute walk away and the main attractions within easy walking distance.
Set on the far end of downtown Gatlinburg, the location offers a calmer feel at night while still placing Anakeesta, SkyPark, and Ober Gatlinburg (2 km) within a comfortable walk. McGhee Tyson Airport is 64 km away. Several restaurants and bars are steps from the door, including Giovanni's and El Sonador Mexican Grill (0.5 km), and the rooftop bar provides sweeping views of the Smoky Mountains. For driving, on-site parking is tight and requires a reservation, making the walkable location a strong advantage for car-free exploration.

Accommodation

Spacious, modern rooms with parquet floors, air conditioning, private bathrooms, and flat-screen TVs; some include balconies.
Rooms feature tea and coffee makers, work desks, and free Wi-Fi. Bathrooms are fitted with walk-in showers, high-end toiletries, and bathrobes in suites, though the sliding barn-style doors offer limited privacy in terms of sound and smell. Double rooms are available with one or two beds, and suites include additional living space. Some rooms have balconies with city or mountain views. The accommodation is clean and contemporary, but soundproofing between rooms is limited - conversations at normal volume can be heard through walls. Interior rooms or those away from the rooftop bar area are quieter.

Dining

Altitude Restaurant and Rooftop Bar serves brunch and dinner with vegetarian, vegan, and gluten-free options, plus a bar with craft cocktails and mountain views.
The 6th-floor Altitude offers a family-friendly menu for brunch and dinner, including kids' meals, and the rooftop setting provides panoramic Smoky Mountain views. The bar serves handcrafted cocktails and wine. A lobby coffee shop (Bear Trail Café) is open for grab-and-go coffee and snacks, with a 24-hour minimarket on site for essentials. Breakfast is available for $25 per person. Service at the restaurant can be slow during busy periods, so arriving early for dinner is recommended. Nearby dining options within a 5-minute walk include Daiquiri Shack, LandShark Bar & Grill, and Doc Collier Moonshine.

Wellness and Leisure

A seasonal heated infinity pool with views, a fitness centre, and live music or sports broadcasts create a relaxed, active atmosphere.
The outdoor infinity pool is heated (seasonal, closed until March) and offers views of the surrounding mountains. Pool towels, sun loungers, and a poolside seating area are provided. The fitness centre is free to use and includes modern equipment. Evening entertainment such as live music and live sport events is available on site, and the rooftop Altitude Bar provides a year-round leisure space with a fireplace and outdoor seating. Mini golf is also offered at no extra charge.

Facilities and Services

Free Wi-Fi, 24-hour front desk, daily housekeeping, luggage storage, and an on-site minimarket cater to practical needs.
The 24-hour front desk handles late check-ins and offers baggage storage for early arrivals. Daily housekeeping is provided free of charge. Meeting and banquet facilities are available for an additional fee. The property has a lift, designated smoking areas, and key card access with CCTV in common areas. Parking is private and costs $15 per day (reservation required); EV charging stations are available. Pets are allowed (charges may apply). Accepted payment methods include American Express, Visa, MasterCard, and others.
Highly rated by guestsof Hotel Indigo Gatlinburg Downtown By Ihg
Attentive staffClean roomsBeautiful viewPerfect locationFresh amenitiesCute atmosphere
  • Sports & Fitness

    Awesome Gym

    “The gym's facilities impressed me. It had everything I needed for a complete workout. I really enjoyed it.”

    Jake from Canada
    Review on
  • Room Features

    Beautiful Rooms

    “The room was not only clean but also spacious and comfortable. The hotel is modern and brand new.”

    David from United Kingdom
    Review on
  • Dining

    Pricey View

    “Breakfast was expensive, but the view was worth it! Enjoyed the gold utensils and knobs. I would pay again!”

    Mia from Australia
    Review on

Critical Operational Notes

  • Check-in is at 16:00; check-out is at 11:00.
  • Private parking costs $15 per day and requires a reservation.
  • Pets are allowed; charges may apply.
  • Breakfast is available for an additional charge of $25.
  • The outdoor pool is seasonal and closed until March; it is heated but has been reported as not always reliably heated.
  • Key cards only grant access to your booked floor; if visiting family on another floor, you will need one of their room keys.

Most popular facilities

at Hotel Indigo Gatlinburg Downtown By Ihg
Wi-Fi
Parking
Luggage storage
24-hour services
Food/ Drinks
Fitness/ Gym

Top Strategic Tips

  • 01

    Reserve parking in advance as on-site spaces are limited and compact, and the daily fee is $15.

  • 02

    Tap your room key on the elevator reader before selecting your floor; for the lobby, just press 1 without scanning.

  • 03

    Request a room on a higher floor and away from the rooftop bar to minimize potential noise from evening entertainment.

  • 04

    Book the restaurant for dinner early or go at opening to avoid slower service; the rooftop Altitude Bar fills up around sunset.

Choose your room type

Hotel Indigo Gatlinburg Downtown By Ihg — double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
  • Standard Queen Room Two Queen Beds Furnished Balcony
    2 persons
    36 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • Standard King Room Balcony
    2 persons
    36 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • King Room Mobility Access or Hearing Accessible
    2 persons
    36 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Hotel Price Calendar

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Check-in/ Check-out

Facilities

What's included at Hotel Indigo Gatlinburg Downtown By Ihg — facilities and services available during your stay
Facilities: Perfect
9.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Mini golf

Services

  • Housekeeping
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Spa & Leisure

  • Infinity pool
  • Seasonal outdoor pool
  • Heated swimming pool
  • Sun loungers
  • Live entertainment
  • Pool with view

Room features

  • Air conditioning
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Hotel Indigo Gatlinburg Downtown By Ihg Location

229 East Parkway, Gatlinburg
Explore Gatlinburg
Explore Gatlinburg
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ripley's Aquarium of the Smokies
7 minutes walking
A premier aquarium featuring diverse marine life; perfect for families, with interactive exhibits and a touch tank.
Anakeesta
6 minutes walking
A unique outdoor theme park with a treetop canopy walk, gardens, and zip lines; great for nature lovers.
Gatlinburg SkyLift Park
13 minutes walking
Famous for its scenic chairlift rides and stunning views of the Smokies; the SkyBridge offers a unique experience.
Earthquake
9 minutes walking
An entertaining disaster simulator attraction; great for thrill-seekers and a fun family outing.
Hiking at Great Smoky Mountain National Park
10 minutes driving
World-renowned for its hiking trails and stunning vistas; suitable for all skill levels with guided tours available.
Ober Gatlinburg Ski Resort
14 minutes driving
A year-round amusement park offering skiing in winter and wildlife encounters year-round; gear rentals available.
Anakeesta Smokehouse Southern BBQ
7 minutes walking
Casual BBQ joint featuring house-smoked meats and a family-friendly ambiance; vegetarian options available.
New York Pizza & Pasta
7 minutes walking
Family-friendly pizza place famous for its New York-style slices; perfect for casual dining after a busy day.
Sweet Fanny Adams Theatre
3 minutes walking
Home to live comedy and musical performances; an all-ages friendly venue with various entertaining shows.
Hollywood Star Cars Museum
14 minutes walking
Features a collection of iconic cars from films; a fun visit for movie buffs and families alike.
Getting around
  • City Centre
    Gatlinburg 4 min  ·  1000 ft
  • Airports
    McGhee Tyson (TYS) 112 min  ·  46.3 mi
    Asheville Regional (AVL) 206 min  ·  85.0 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Number of rooms:
136

Guest Reviews and Ratings

What guests said after staying at Hotel Indigo Gatlinburg Downtown By Ihg
Review score
Based on 166 verified reviews
9.1 /10
Perfect
90 %
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.6/10
Free WiFi
7.5/10
Location
9.6/10
Paid Wi-Fi
10.0/10
Staff
9.5/10
Value for money
9.2/10
Pros
Clean hotel
Convenient location
Nice hotel
Cons
Awful parking deck
Guest reviews
based on 265 reviews
9.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Indigo Gatlinburg Downtown By Ihg
What are the check-in and check-out times at Hotel Indigo Gatlinburg Downtown By Ihg?
Check-in is at 16:00 and check-out is by 11:00.
Is parking available at Hotel Indigo Gatlinburg Downtown By Ihg?
Private parking is available on-site for 15 USD per day, and reservation is needed.
Which popular attractions are located near Hotel Indigo Gatlinburg Downtown By Ihg?
Nearby attractions include Ripley's Aquarium of the Smokies (0.5 km), Ober Gatlinburg (2 km), and Dolly Parton's Stampede (10 km).
What dining options are available at Hotel Indigo Gatlinburg Downtown By Ihg?
The hotel features an on-site restaurant and bar, and guests can enjoy a buffet breakfast for an additional charge of 25 USD.
What amenities are provided in the rooms at Hotel Indigo Gatlinburg Downtown By Ihg?
Rooms include air conditioning, a flat-screen TV with cable channels, a fridge, a seating area, a safety deposit box, and a private bathroom with free toiletries.
Does Hotel Indigo Gatlinburg Downtown By Ihg offer any recreational facilities?
Guests can enjoy a seasonal outdoor swimming pool and a fitness centre.
How far is Hotel Indigo Gatlinburg Downtown By Ihg from McGhee Tyson Airport?
The hotel is located 64 km from McGhee Tyson Airport.
What business facilities are available at Hotel Indigo Gatlinburg Downtown By Ihg?
The hotel offers a 24-hour front desk and luggage storage space.
Which nearby restaurants can guests find near Hotel Indigo Gatlinburg Downtown By Ihg?
Nearby dining options include Giovanni's (0.5 km), El Sonador Mexican Restaurant and Grill (0.5 km), and Daiquiri Shack and Grill by Margaritaville (0.5 km).
What unique features does Hotel Indigo Gatlinburg Downtown By Ihg offer?
The hotel features a unique decor reflecting local culture and history, as well as well-rounded activities for relaxation and family fun.
Is Wi-Fi available at Hotel Indigo Gatlinburg Downtown By Ihg?
Free Wi-Fi is available throughout the hotel.

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