HILTON GARDEN INN GATLINBURG, Gatlinburg

Situated less than 100 yards from the national park entrance, this hotel is also within a short stroll of the main parkway and the downtown strip. Guests can walk to over a dozen restaurants within half a kilometre, including Five Guys, Mellow Mushroom, and Shoney's. The area is considered highly walkable, though the hotel sits on a back road rather than the main street, offering a quieter setting. For exploring further afield, the local trolley is a convenient option. Note that there is no airport shuttle service available.

Accommodation options range from standard double and queen rooms to suites with separate sitting areas. Some rooms include a spa bath, fireplace, and balcony - the King room with a whirlpool, fireplace, and balcony is particularly popular. Junior suites have a sitting area but are not separate bedrooms. All rooms come with air conditioning, tea and coffee making facilities, ironing equipment, and a work desk. Room sizes vary; some units are noted as smaller, while others are described as spacious. The property has five floors, and a lift is available. Bathrooms lack an exhaust fan, which can affect comfort during showers. The beds vary in firmness, with some finding them very comfortable and others too firm. Daily housekeeping is provided.

The Great American Grill (Garden Grille) offers breakfast, lunch, and dinner daily. Breakfast options include a hot buffet with items like scrambled eggs, sausage, biscuits and gravy, or a made-to-order menu with pancakes, waffles, and French toast. Breakfast costs $12 per person and is not included in the room rate; a bed and breakfast package is available. The Pavilion Lounge serves drinks, and happy hour runs during the first hour of dinner service (currently 6pm to 9pm). The dinner menu includes burgers and buffalo wings. The restaurant also offers a breakfast-to-go option. Several restaurants are within a 5-minute walk, providing alternatives if desired.

The indoor pool and adjacent hot tub are available year-round. The fitness centre is open 24 hours and offers a range of equipment. An outdoor fireplace with seating provides a relaxing spot in the evenings. Note that the pool temperature can vary, and on occasion it may be cold. There is no spa or wellness centre on the property.

The hotel offers free Wi-Fi in all areas. On-site services include a 24-hour front desk, luggage storage, laundry facilities, a business centre, and meeting/banquet spaces. Accessibility features include wheelchair-accessible rooms and two room options with roll-in showers. A minimarket is available on site. Safety deposit boxes are provided at the front desk. Pets are allowed for a fee (as noted in operational notes). The hotel is entirely non-smoking.