II CASTILLAS MADRID, Madrid

The hotel sits on a relatively quiet street in the heart of Madrid, within easy walking distance of Preciados shopping street, Plaza Mayor, the Thyssen Museum, and Callao Metro Station (150 metres). The area is packed with shops, restaurants, and nightlife, yet the immediate street remains calm. For airport access, use Sol Metro or suburban rail, both a short walk away. Taxis may drop off at nearby intersections due to narrow streets. Parking is available at a nearby public car park for €28 per day with a hotel discount.

Rooms come with a flat-screen TV, minibar, safe, air conditioning, and soundproofing. Triple rooms offer three beds and a private bathroom with free toiletries. Practical note: room sizes vary significantly; some are compact, while others are spacious. Corner rooms and rooms on higher floors tend to be quieter. Many bathrooms include a bidet, and some feature a bathtub. Noise can be an issue in street-facing rooms on lower floors, particularly those above the bar/restaurant or near service areas. Pillows are often thin, and tea/coffee making facilities are not provided. Some rooms have windows opening onto internal courtyards or emergency stairs, which may limit light. Air conditioning can be noisy. For a better stay, request a room away from the elevator and service areas.

Breakfast is a continental buffet with breads, pastries, cold cuts, cheeses, yogurt, fresh fruit, and hot drinks. The breakfast room is located on the lower ground floor. While the selection covers the basics, it may feel limited for those expecting a hot or varied spread. The on-site Restaurante #1 offers local dishes for lunch and dinner, with the possibility to enter directly from the hotel lobby. Several dining options are also within a 5-minute walk, including Takos Al Pastor (0.5 km) and La Mallorquina (0.5 km). For a late arrival, note that the in-house bar is available but room service is not provided.

Free Wi-Fi is available throughout the property. The 24-hour reception can assist with concierge services, tour bookings, and taxi arrangements. Daily housekeeping is included, while laundry and ironing are available for an additional charge. Luggage storage is free before check-in and after checkout, useful for late flights. The building has two lifts. There is no spa, swimming pool, or gym. Pets are not allowed. Accepted payment methods include American Express, Visa, MasterCard, and others.